Professional Documents
Culture Documents
The role of the strategist in the strategy process has been implied in terms of ‘crafting’ strategy.
The passivity ascribed to the strategist is evidenced in leading strategy textbooks which do not
explicitly address the strategist formation, role, skills and motivation, let alone their activities.
This neglect of the strategist is somewhat paradoxical, in spite of rational and analytical
capabilities emphasised as crucial contributions to strategy formation the role is often theorised
out of existence. To further the confusion the literature uses terms such as CEO, president,
manager, top leaders, strategic thinkers as a proxy for strategists. In essence the strategist is
silent partner or invisible being in the strategy literature.
In terms of searching for the strategist Whittington states that there are three fundamental issues
regarding strategists, or strategy practitioners, “who they are, how they get there and the skills
they need”. While research exists which gives some insight into the formation of more senior
executives at director level, there has been an apparent lack of research into participants lower
down the management level as opposed to these managerial elites, participants such as
professional strategy staff and strategy consultants.
Some authors have attempted to deal with the role of strategist through the lens of strategic
thinking, which encapsulates some of the strategist’s skills. Ohmae emphasises the importance of
analytical thinking, intuition leading to local optimisation as well as more transformative
reconfigurations. Similarly others note the necessity of challenging conventional wisdom and the
visionary aspects of strategic thinking. Boar argues that cardinality and synthesis, rather than
analytical decomposition, lies at the heart of strategic management. Thinking processes,
however, are often muted by externalities and consumed by operational minutiae. Evidently there
is also a dearth of research with respect to the skills strategists use.
The nature of the role of the strategist is also somewhat ambiguous. Garratt describes the role of
the strategist as: ‘managing the conjunction of the political world or ‘polity’, with the more
day-to-day routines of tactics and trying to keep them sufficiently in balance without
allowing ossification’. The fragmented and underdeveloped basis of the literature suggests the
imperative of exploratory work in this area. Johnson captures this succinctly ‘if the worlds of
practice and academic research demand a more micro perspective than the task is one of
empirical investigation’. To raise to this challenge the strategy field needs to understand and
explore who the strategist is in different organisational settings.
Rural Strategists:
The overall objective of the Rural Strategists is to provide a strategic framework that will
facilitate the co-coordinated implementation of sector policies and strategies concerned with the
development of rural communities. In particular, the Rural Development Strategists will support
the implementation of poverty alleviations mechanisms and create a development environment
that will contribute to enabling rural communities and households to achieve sustainable
livelihoods.
In this respect, the India Rural Development Strategists will identify short- and medium-term
priorities that will support the goal of sustainable livelihoods, and contribute to the long-term
goal, outlined in Vision 2055, of sustained economic growth.
Quality Livelihood
For rural dwellers, high quality livelihood will mean having access to affordable basic needs.
This includes access to sufficient and adequate food, preventive and curative health care; shelter
and clothing; education and training; and, safe water. They also need access to irrigation, energy,
information, transportation and communication.
Sustainable and effective local economic development must contribute to the delivery of the
Government's strategy of poverty alleviation by helping farmers, foresters and others living in
the local economic areas to respond better to consumer requirements and become more
competitive, diverse, flexible and environmentally responsible. Such interventions must also
provide help to local economic businesses and communities which need to adapt and grow.
Proposed strategies must provide a framework for the operation of separate but integrated
schemes which provide new opportunities to protect and improve the countryside, to develop
sustainable enterprises and to help Local Economic communities to thrive. Specifically, local
economic development interventions must offer:
i. A clear and well-founded grounding in the present global economic trends based on
mainstream economic principles
ii. Facts and indices that describe and benchmark the major drivers of the economy
iii. Insights into how these economic drivers interact to affect daily lives and professional
responsibilities,
iv. Access to information on lessons to be learnt from people engaged in similar
activities elsewhere
Definition of Leadership:
Listening, draw a group of people together with one plan, mediator, central point of contact of
information, motivator, communicator, and facilitator.
Focal point of planning and communication, good listener, motivator, responsibility and
accountability, “agent of change”, applies common sense to decision-making.
Strong knowledge of how the community should look and has a vision for the community and do
what it takes to the job done. Lead by example. More than one person.
Leads by example, accepts responsibility, creative, inspires team- builder, recognizes diversity,
good listener, mentor, conceptual, visionary.
Definition of Community:
Collection of people with common interest, different nationalities of people living working
together, large extended family, physical boundaries of homes/people, partnerships/relationships
with neighborhoods, common economic or social interests.
Resource of people, group of people with a common goal, neighborhoods of diverse people, 4
people in house – 3 million in U.S., workplace, hospitals, schools, buildings, people living
together by custom or law, the human connection.
People working and bonding together with common objectives and resources to achieve their
goals.
Geographic boundaries, Identify stakeholders to network, multiple shared goals, builds
cohesiveness, become friends, branding, community meets a standard of leadership, moving
people from residents to involved stakeholders.
in other words we say like this “Type of management in which employees at all levels are
encouraged to contribute ideas towards identifying and setting organizational-goals, problem
solving, and other decisions that may directly affect them. Also called consultative
management”.
Four processes influence participation. These processes create employee involvement as they are
pushed down to the lowest levels in an organization. The farther down these processes move, the
higher the level of involvement by employees. The four processes include:
1.Information sharing, which is concerned with keeping employees informed about the economic
status of the company.
2.Training, which involves raising the skill levels of employees and offering development
opportunities that allow them to apply new skills to make effective decisions regarding the
organization as a whole.
3.Employee decision making, which can take many forms, from determining work schedules to
deciding on budgets or processes.
4.Rewards, which should be tied to suggestions and ideas as well as performance.
A participative management style offers various benefits at all levels of the organization. By
creating a sense of ownership in the company, participative management instills a sense of pride
and motivates employees to increase productivity in order to achieve their goals. Employees who
participate in the decisions of the company feel like they are a part of a team with a common
goal, and find their sense of self-esteem and creative fulfillment heightened.
Managers who use a participative style find that employees are more receptive to change than in
situations in which they have no voice. Changes are implemented more effectively when
employees have input and make contributions to decisions. Participation keeps employees
informed of upcoming events so they will be aware of potential changes. The organization can
then place itself in a proactive mode instead of a reactive one, as managers are able to quickly
identify areas of concern and turn to employees for solutions.
The success of participative management depends on careful planning and a slow, phased
approach. Changing employees’ ideas about management takes time, as does any successful
attempt at a total cultural change from a democratic or autocratic style of management to a
participative style. Long-term employees may resist changes, not believing they will last. In
order for participation to be effective, managers must be genuine and honest in implementing the
program. Many employees will need to consistently see proof that their ideas will be accepted or
at least seriously considered. The employees must be able to trust their managers and feel they
are respected.
CONCERNS
Participative management is not a magic cure for all that ails an organization. Managers should
carefully weigh the pros and the cons before implementing this style of management. Managers
must realize that changes will not take effect overnight and will require consistency and patience
before employees will begin to see that management is serious about employee involvement.
Participative management is probably the most difficult style of management to practice. It is
challenging not only for managers but for employees as well.
While it is important that management allows employees to participate in decision making and
encourages involvement in the organization’s direction, managers must be cognizant of the
potential for employees to spend more time formulating suggestions and less time completing
their work. Upper-level management will not support a participative management program if
they believe employees are not meeting their daily or weekly goals. Some suggestions for
overcoming this potential problem are to set aside a particular time each week for workers to
meet with management in order to share their ideas, or to allow them to work on their ideas
during less busy times of the day or week. Another idea that works for some managers is to
allow employees to set up individual appointments to discuss ideas or suggestions.
Managers should remember that participative management is not always the appropriate way to
handle a given situation. Employees often respect a manager that uses his or her authority and
makes decisions when it is necessary. There are times when, as a manager, it is important to be
in charge, make a decision, and then accept the responsibility for the choices made. For example,
participative management is probably not appropriate when disciplinary action is needed.
About Conflict
Conflict is when two or more values, perspectives and opinions are contradictory in nature and
haven't been aligned or agreed about yet, including:
1. Within yourself when you're not living according to your values;
2. When your values and perspectives are threatened; or
3. Discomfort from fear of the unknown or from lack of fulfillment.
Conflict is inevitable and often good, for example, good teams always go through a "form, storm,
norm and perform" period. Getting the most out of diversity means often-contradictory values,
perspectives and opinions.
In other words we can say that
While no single definition of conflict exists, most definitions seem to involve the following
factors: that there are at least two independent groups, the groups perceive some incompatibility
between themselves, and the groups interact with each other in some way. Two example
definitions are, “process in which one party perceives that its interests are being opposed or
negatively affected by another party", and “the interactive process manifested in compatibility,
disagreement, or dissonance within or between social entities”.
A party is required to engage in an activity that is incongruent with his or her needs or
interests.
A party holds behavioral preferences, the satisfaction of which is incompatible with
another person's implementation of his or her preferences.
A party wants some mutually desirable resource that is in short supply, such that the
wants of all parties involved may not be satisfied fully.
A party possesses attitudes, values, skills, and goals that are salient in directing his or her
behavior but are perceived to be exclusive of the attitudes, values, skills, and goals held
by the other(s).
Two parties have partially exclusive behavioral preferences regarding their joint actions.
Two parties are interdependent in the performance of functions or activities.
Conflict management involves implementing strategies to limit the negative aspects of conflict
and to increase the positive aspects of conflict at a level equal to or higher than where the
conflict is taking place. Furthermore, the aim of conflict management is to enhance learning and
group outcomes (effectiveness or performance in organizational setting). It is not concerned with
eliminating all conflict or avoiding conflict. Conflict can be valuable to groups and
organizations. It has been shown to increase group outcomes when managed properly.
Blake and Mouton (1964) were among the first to present a conceptual scheme for classifying
the modes (styles) for handling interpersonal conflicts into five types: forcing, withdrawing,
smoothing, compromising, and problem solving.
In the 1970’s and 1980’s, researchers began using the intentions of the parties involved to
classify the styles of conflict management that they would include in their models. Both Thomas
(1976) and Pruitt (1983) put forth a model based on the concerns of the parties involved in the
conflict. The combination of the parties concern for their own interests (i.e. assertiveness) and
their concern for the interests of those across the table (i.e cooperativeness) would yield a
particular conflict management style. Pruitt called these styles yielding (low assertiveness/high
cooperativeness), problem solving (high assertiveness/high cooperativeness), inaction (low
assertiveness/low cooperativeness), and contending (high assertiveness/low cooperativeness).
Pruitt argues that problem-solving is the preferred method when seeking mutually beneficial
options.
In the 1990’s and 2000’s, research began to focus more on models that would explain how
conflict is managed within groups and organizations. Kozan (1997) established three normative
(not prescriptive) models of group conflict management.
1. Confrontational model - In this model, conflicts are made of multiple sub-issues which
are broken down and confronted by both parties. Both sides of the conflict are openly
acknowledged, and a sense of reasonable compromise is important to the success of the
resolution of the sub-issues involved.
2. Harmony model - In this model, conflict is managed mostly though avoiding it. This is
accomplished through the observation of societal and organizational norms. Conflict is
not seen as an opportunity to find solutions to problems, but as a harmful state of affairs.
When conflict does occur, it is often handled through mediation by third parties.
3. Regulative model - In the regulative model, conflict is handled by strict rules and
regulations. Bureaucratic means are used extensively to minimize conflicts or to aid
conflict avoidance. When conflicts occur, they are defined in terms of general principles
and resolved in a predetermined fashion.
DeChurch and Marks (2001) examined the literature available on conflict management at the
time and established what they claimed was a "meta-taxonomy" that encompasses all other
models. They argued that all other styles have inherent in them into two dimensions - activeness
("the extent to which conflict behaviors make a responsive and direct rather than inert and
indirect impression") and agreeableness ("the extent to which conflict behaviors make a pleasant
and relaxed rather than unpleasant and strainful impression"). High activeness is characterized by
openly discussing differences of opinion while fully going after their own interest. High
agreeableness is characterized by attempting to satisfy all parties involved
In the study they conducted to validate this division, activeness did not have a significant effect
on the effectiveness of conflict resolution, but the agreeableness of the conflict management
style, whatever it was, did in fact have a positive impact on how groups felt about the way the
conflict was managed, regardless of the outcome.
Rahim (2002) noted that there is agreement among management scholars that there is no one
best approach to how to make decisions, lead or manage conflict. In a similar vein, rather than
creating a very specific model of conflict management, Rahim created a meta-model (in much
the same way that DeChurch and Marks, 2001, created a meta-taxonomy) for conflict styles
based on two dimensions, concern for self and concern for others (as shown in Figure 2).
Change management is a structured approach to shifting/transitioning individuals, teams, and
organizations from a current state to a desired future state. It is an organizational process aimed
at empowering employees to accept and embrace changes in their current business environment.
In project management, change management refers to a project management process where
changes to a project are formally introduced and approved.
1. Missionary changes
2. Strategic changes
3. Operational changes (including Structural changes)
4. Technological changes
5. Changing the attitudes and behaviors of personnel
Successful change management is more likely to occur if the following are included: