Professional Documents
Culture Documents
QUALIFICATIONS PROFILE
Remarkably astute, versatile, and dedicated professional offering well-rounded s
kills with career chronicled in Grant Management and Project Life-cycle Developm
ent. Possess stellar reputation in administering grants and securing funds to su
pport high-impact initiatives of state funded human services programs. Demonstra
te keen expertise in delivering simultaneous, large-scale projects within qualit
y, budget, and time constraints coupled with remarkable ability to lead, train,
and coordinate with technical teams to provide innovative business solutions. Kn
own for keen eye for detail and effectiveness to multitask in fiercely competiti
ve, fast-paced environment with dedication to operational excellence.
AREAS OF EXPERTISE
- Project Management and Operations
- Outstanding Public and Client Relations
- Quality Control and Regulatory Compliance
- Strategic Visioning and Planning
- Time Management and Prioritization
- Continuous Process Improvement
- Leadership, Training, and Team Building
- Budget Control and Implementation
- Problem Resolution and Decision Making
- Organized with Strong Analytical Abilities
- Articulate Oral and Written Communication
- Superior Interpersonal and Presentation Skills
EMPLOYMENT HISTORY
INTAKE SPECIALIST 2008–2009
DELL GLOBAL SERVICES - ROUND ROCK, TX
Directed and coordinated daily operational business aspects to deliver a set of
practical executable plans for simplifying IT infrastructure while significantly
reducing operating costs. Regularly convened with solution architects to create
statements of work to be presented to customers. Worked collaboratively with sa
les team, delivery teams, and finance teams to ensure services were delivered ac
cording to Dell standards.
Notable Accomplishments:
- Instrumental in ensuring Dell’s capabilities and resources can deliver reque
sted services by reviewing RFPs for non-standard service offerings
- Held responsible for evaluating non-standard services pre-sales deals to
determine feasibility of delivery
EDUCATION
MASTER IN SPEECH COMMUNICATION (6 credit hours)
- Texas State University, San Marcos, TX: 2000
BACHELOR OF ARTS IN COMMUNICATIONS
- Concordia University, Austin, TX: 1996–2000
Graduated magna cum laude
MAJOR IN ENGLISH
- Trinity Christian College, Palos Heights, IL: 1985–1986
MAJOR IN ENGLISH
- The King’s College, Briarcliff Manor, NY: 1982–1985
PROFESSIONAL TRAINING
Train the Trainer: 1995
PROFESSIONAL AFFILIATIONS
Member, Project Management Institute Project Management Professional Certificati
on
Member, Women in Project Management Special Interest Group
Member, Alpha Sigma Lambda Honor Society
COMMUNITY INVOLVEMENT
Volunteer Crisis Counselor, Austin Police Department Victim Services Unit: 2004–Pres
ent
Board Member, Micah 6, a local 501 (c) 3 organization that provides resources fo
r the homeless population in Austin: 2004–2005
TECHNICAL PROFICIENCY
Microsoft Office Suite, Microsoft Project, and Salesforce.com