Professional Documents
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Role Profile
Organisation Network Products and Services Integration assure the delivery of high
structure & quality, innovative products and services that drive the success of the
department profile: EE brands, protecting the customer experience and our reputation as
leader in the market.
Key Responsibilities Technology – Liaise with colleagues across the network Products
& Accountabilities: and Services Integration community and Network Services
providing support on the technology within their own area of
(In priority order)
expertise (Messaging & Voice domain).
Delivery – responsible for the integration plan, test specifications
and scripts, test execution and defect management and the
support the environment design and deployment for single systems
solutions
Managing their own resource to take responsibility for deliverables
where appropriate for single systems and services within their area
of expertise.
Responsible for the verification of new or modified systems or
services introduced in the live environment
Support the handover of verified systems or services to operations
Resource planning in accordance with demand management
process. Support the delivery of detailed project plans for the
system and services affected within the area of responsibility under
the guidance of the Lead or Senior Integration Engineer.
Support risk analysis and risk strategy providing information to
project leads.
People – Build and maintain close working relationships with peers
Key Challenges: • Identify, analyse and respond to project risks and work towards
solutions.
(in priority order) • Developing test scripts that will require investigative work from various
internal and external sources.
• Investigate testing failures whilst executing individual tests from a plan.
This will involve interrogation of system equipment and platforms to
evaluate the cause of the fault and then either directly resolve the issue
or report the issue to the correct party.
• Track discovered system defects and ensuring they are brought to
resolution per the project schedule
external suppliers:
Support external suppliers to deliver tasks to standards, processes
and policies.
internal customers:
Provide technical support on all test, integration and acceptance
activities within the T&I community, within the are of expertise.
Other key relationship comments: