BAHRIA INSTITUTE OF MANAGEMENT AND COMPUTER SCIENCE

DEPT OF MANAGEMENT SCIENCES

MID TERM EXAM – EMBA SPRING 2010

Subject: Total Quality Management Date: 2 June 2010

Max Marks: 50 Max Time: 1 1/2 Hours
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Note: Be brief and objective in your answers

Q – 1. Briefly discuss the TQM philisophy (13)

Q – 2. Only write down 20 characteristics with limits of any entity (13)

Describe the importance of ‘Role’ of TQM tools and Techniques (12)

Q – 3. Draw and discuss the QC Grid to be used for selection of discrete darta charts (12)

Q – 4. Briefly discuss the principles on which ISO 9001:2000 QMS standard is based (13)
 BAHRIA INSTITUTE OF MANAGEMENT AND COMPUTER SCIENCE
DEPT OF MANAGEMENT SCIENCES
MID TERM EXAM – FALL 2010

Subject: Total Quality Management Date: 23 November 2010

Max Marks: 50 Max Time: 1 1/2 Hours

Note: Be brief and objective in your answers

Q – 1. Differentiate between manufacturing and services quality (10)

Q – 2. Write short note on the following TQM concepts of Deming, Juran and
Crosby with an example each from practical life (20)
a. Break Down Barriers Between Departments
b. Carry out Projects to Solve Problems
c. Error - Cause Removal
d. Cost of Quality
Q – 3. Discuss the transformation strategy of TQM concepts into TQM practices with the
help of a diagram (10)
Q – 4. Discuss the classification and function of different TQM tools & techniques (10)
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BAHRIA INSTITUTE OF MANAGEMENT AND COMPUTER SCIENCE

DEPT OF MANAGEMENT SCIENCES
MID TERM EXAM – FALL 2010

Subject: Total Quality Management Date: 23 November 2010

Max Marks: 50 Max Time: 1 1/2 Hours

Note: Be brief and objective in your answers

Q – 1. Differentiate between manufacturing and services quality (10)

Q – 2. Write short note on the following TQM concepts of Deming, Juran and
Crosby with an example each from practical life (20)
e. Break Down Barriers Between Departments
f. Carry out Projects to Solve Problems
g. Error - Cause Removal
h. Cost of Quality
Q – 3. Discuss the transformation strategy of TQM concepts into TQM practices with the
help of a diagram (10)
Q – 4. Discuss the classification and function of different TQM tools & techniques (10)
 BAHRIA INSTITUTE OF MANAGEMENT AND COMPUTER SCIENCE
DEPT OF MANAGEMENT SCIENCES
MID TERM EXAM – FALL 2010 (Leftover)

Subject: Total Quality Management Date: December 2010

Max Marks: 50 Max Time: 1 1/2 Hours

Note: Be brief and objective in your answers

Q – 1. Briefly discuss the TQM philosophy (10)

Q – 2. Write short note on the following TQM concepts (20)

a. Break Down Barriers Between Departments
b. Carry out Projects to Solve Problems
c. Error - Cause Removal
d. Cost of Quality
Q – 3. Only write down 30 characteristics with limits of any product (10)

Q – 4. Describe the importance of ‘Role’ of TQM tools and Techniques (10)

BAHRIA INSTITUTE OF MANAGEMENT AND COMPUTER SCIENCE

DEPT OF MANAGEMENT SCIENCES
MID TERM EXAM – FALL 2010 (Leftover)

Subject: Total Quality Management Date: December 2010

Max Marks: 50 Max Time: 1 1/2 Hours

Note: Be brief and objective in your answers

Q – 1. Briefly discuss the TQM philosophy (10)

Q – 2. Write short note on the following TQM concepts (20)

a. Break down Barriers Between Departments
b. Carry out Projects to Solve Problems
c. Error - Cause Removal
d. Cost of Quality
Q – 3. Only write down 30 characteristics with limits of any product (10)

Q – 4. Describe the importance of ‘Role’ of TQM tools and Techniques (10)

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