ANGELA HURT, RN, BSBA

132 Rolling Cove Avenue, Henderson, Nevada 89011

702-642-1414
702-443-1040
ahurtrnbsba@aol.com

SUMMARY OF QUALIFICATIONS
Dedicated and well-experienced nursing professional with more than 13 years of p
rogressive experience in healthcare practices and management. Equipped with veri
fiable strengths in analytical thinking, problem solving, communication, decisio
n-making, and management skills coupled with strong ability to combine clinical
experience with compassion in meeting the challenges of today’s healthcare. Demonstr
ate expertise in observation and clinical judgment.
- Efficient in preparing and analyzing patient records while maintaining c
onfidentiality of information
- Possess special sensitivity in meeting diverse needs in challenging situ
ations; has unique combination of exceptional planning, prioritizing, and goal-s
etting skills
- Motivator and detailed problem solver who take pride in meticulous work
and continuously strive to expand professional knowledge
- Proficient in Microsoft Excel, Outlook, Word, and PowerPoint

KEY STRENGTHS
- Medical Procedures and Practices
- Patient and Physician Relations
- Patient Assessment
- Leadership and Team Building
- Critical Care and Caseload Supervision
- Problem Identification and Resolution
- People Management
- Communication and Interpersonal Skills
Interpersonal Relations
- Served as liaison between medical personnel, patients and families, and
insurance companies
- Collaborated well with multiple departments such as IT, Finance, and cla
ims managers in several states to accomplish interdepartmental goals
- Instrumental in motivating external account managers to exceed performan
ce guarantees and company expectations
- Resolved provider issues between adjusters and nurses amicably

WORK HISTORY

EMPLOYERS INSURANCE GROUP Henderson, NV

Provider Services Liaison July 2007-July 2010
Job Description:
- Coordinate strategic planning and implementation of cost-effective progr
ams. Write policies and procedures to improve business operations. Analyze fin
ancial reports searching for discrepancies and inconsistencies then provide solu
tions. Audit and manage all aspects of national provider networks and pharmacy
benefit managers (PBM) in 30 states including plan designs. PBM and Network Acc
ount Managers including Pharmacy consultants report to me for direction. Create
official training tools and guides for the Employee Education Department. Coord
inate both educational provider in-services and give power point presentations t
o enhance the Examiner’s understanding of disease processes and related medications.
Work closely with the Medical Director, Director of Nursing, Director of Provi
der Services, Chief Operating Officer and Medical Providers to resolve both inte
rnal and external conflicts. Interview new Medical Providers and instruct them
on how to accurately complete documentation and reporting in a
manner that is consistent with state regulations.
In addition, I review with the Medical Providers the company’s expectations of how w
orkers’ compensation cases are managed. Maintain a working knowledge of state regul
ations and relative legislation of all company jurisdictions to ensure that our
programs are legally feasible prior to gaining approval from the internal legal
department. Assist Government Affairs Department in proposing new workers’ compensat
ion friendly, laws. Knowledge of ICD 9 and CPT coding.
Maintain confidentiality of all data and records. Successfully coordinate strate
gic planning and implementation of new programs exceeding company standards. Co
llaborate with Providers, Employers and Examiners in implementing proactive inte
rventions to achieve organizational goals and objectives. Served as a resource
person for medical and medication questions. Ensured performance objectives are
always in sync with the company’s vision, mission, and values. Keep abreast of ind
ustry trends and medication prescribing patterns.

SUNRISE MEDICAL CENTER AND CHILDREN’S HOSPITAL Las Vegas, NV

Agency Nurse Case Manager (Utilization Review and Discharge Planner) 2005-200
7
Job Description:
- Responsible for coordinating appropriate discharge planning and performi
ng utilization review in accordance with InterQual standards and employing an ar
ray of community resources and social services. Perform chart reviews and provi
de recommendations encompassing all anticipated discharge needs. Follow clinica
l pathways according to patient diagnosis. Educate patients of disease processe
s, discharge needs, preventative care and follow-up. Facilitate patient dischar
ge needs with the appropriate venders in accordance to their insurance requireme
nts. Work in conjunction with nursing, physicians, and ancillary hospital depart
ments and social services to assess the acute and post-hospital needs of all pat
ients, infant through geriatric. Demonstrate knowledge of the principles of gro
wth and development over the life span and possess the ability to assess data re
flective of the patent's status and interpret the appropriate information needed
to identify each patient's requirements relative to his/her
age-specific needs, and to provide the care needed as described in the departmen
t's policies and procedures.

Several Agencies in PA, IN, DE, NJ, NV

Contracted Agency RN to Staff PACU and ICU 1999-2007
All contracts were consecutive without breaks in employment for five years. Eac
h contract was signed for a duration of 13 weeks, however most were extended to
six months. The majority of clinical PACU and ICU experience from 2000 to 2005
was at Sunrise Medical Center and Children’s Hospital. I did accept contracts at o
ther facilities during that time including travel assignments.
Job Description:
- Recover and stabilize patients undergoing a number of general surgical o
utpatient and inpatient procedures. In addition, recover and care for acute care
, ICU patients undergoing cardiovascular procedures such as coronary bypass graf
ting and neuro-surgical patients undergoing craniotomy procedures. Cross-trained
to recover pediatric patients requiring inpatient, outpatient and ICU level pro
cedures. Assess plans and evaluate the nursing care needs of the patient in the
immediate post-operative or post-procedural period. Evaluate responses to treat
ment and interventions and carry out physician orders. Anticipate case specific
needs based on knowledge of procedure and pathophysiology regarding patient and
procedure. Manage patient’s pain and hemodynamics. Facilitate orientation for new s
taff members and delegate assignments of ancillary staff.
Additional Clinical Skills Included but not Limited to: Calculate drips, monito
ring cardiac rhythms, evaluate medication regimens, provide accurate nursing ass
essments, utilize the nursing process and participate in clinical rounds. Monit
or laboratory results, ICP, swan ganz catheters, arterial lines, CVP lines, ches
t tubes and ventriculostomies, urinary catheter placement. Demonstrate exception
al performance in initiating codes, setting up pressure lines, and performing in
tubations (with anesthesiologist present), ventilator weaning, and resuscitation
.

EDUCATION
Bachelor’s Degree in the Science of Business Administration ~ 2010
UNIVERSITY OF PHOENIX ~ Las Vegas, NV
Associate’s Degree in the Science of Nursing, RN ~ 1999
MARIAN UNIVERSITY ~ Indianapolis, IN
Licensed Practical Nurse ~ 1997
J. EVERETT LIGHT CAREER CENTER ~ Indianapolis, IN