Amy Beth Gerzog

5112 Teal Way

Oceanside, CA 92057
760- 967-7635 (home) / 760-583-4403 (cell)
ag4c308a@westpost.net (email)

OBJECTIVE:
Seeking an inside sales position or telecommuting/virtual opportunity that will
exploit my exceptional sales/service and technology skills in a growth-oriented
environment.
WORK HISTORY:
6/09-Present Sales Account Manager, Total Training, Inc-Carlsbad, CA
Responsible for selling Adobe, Microsoft, Apple, etc training DVDs and online su
bscriptions via telephone, email and live online chat. Be responsible for follow
ing up on all leads generated within a defined geographic or industry vertical t
erritory, qualifying potential customers. Develop rapport with customers through
consultative selling approach. Searching for new customers via internet/network
ing. Ability to work independently and take initiative.
8/06-9/08 Senior Sales Consultant, CRM Learning-Carlsbad, CA
Manage & grow business territory for producer/distributor of professional develo
pment training programs. Contact customers via telephone/email. Market new produ
cts via email campaigns. Walk customers through online preview process. Assist
in training of new employees. Perform sales in a consultative team capacity. Abi
lity to work independently. Exceptional success establishing genuine rapport. En
ergetic and enthusiastic.
12/05-8/06 Account/Project Manager, CompleteComm Telecommunications-Carlsbad, C
A
Manage customer base of current & discontinued customers to upsell new products
and manage current projects. Make recommendations for new telephone systems and
other equipment. Project manage from start to finish, acting as liaison between
our own customers & local technicians or customers & sub-contactors nationally.
Visit customers via appointments and drop-ins to introduce company offerings. St
ay on top of new technologies via webinars/seminars and other research. Strong r
elationship/consultative sales approach. Team environment. Ability to work indep
endently. Attend local Chamber of Commerce networking events.
12/04-6/05 Business Development Manager, Command Staffing & Labor-San Marcos,
CA
Manage & grow customer base for temporary staffing and temp-to-hire positions. V
isit customers via appointments and drop-ins to introduce company offerings. Dev
elop rapport with customers through consultative selling approach. Responsible f
or customer follow-up via quoting process. Team environment. Ability to work ind
ependently.
7/03-11/04 Virtual Sales/Training Consultant, Media Partners Inc-Seattle, WA
Manage & grow business territory for producer/distributor of professional develo
pment training programs from my home. Consultative selling contacting customers
via phone/email. Establish new leads for territory through online research. Abil
ity to work independently. Exceptional success establishing genuine rapport. Ene
rgetic and enthusiastic.
12/99-12/02 Senior Sales Consultant, CRM Learning-Carlsbad, CA
Manage & grow business territory for producer/distributor of professional develo
pment training programs. Contact customers via telephone/email. Market new produ
cts via email campaigns. Walk customers through online preview process. Assist
in training of new employees. Perform sales in a consultative team capacity. Abi
lity to work independently. Exceptional success establishing genuine rapport. En
ergetic and enthusiastic. Work national trade shows.

5/99-12/99 Sales Consultant, LawInfo.com-Encinitas, CA

Manage territory for online marketing company selling advertising positions on c
ommercial mega-web site. Generate own leads via Internet as well as working on c
ompany leads. Extensive email contact with clients as well as phone/fax communic
ation. Ability to work independently and take initiative. Work national trade s
hows.
6/98-4/99 Sales Consultant, Moore Office Products Services-Torrey Pines, CA
Responsible for sales of wholesale office product pricing CD-ROM to business acc
ounts nationwide. Develop and service 1000+ account base via telemarketing and s
ome email. Assist management with reporting tasks overseeing daily sales activit
ies. Work national trade shows.
12/97-5/98 Inside Sales Representative, Information Quest-Carlsbad, CA
Responsible for selling online research information via telephone and email to l
ibrarians and researchers. Lead generation via Internet and directory research.
Conducted online demonstrations via telephone and at trade shows. Exhibit stro
ng relationship selling and exceptional computer skills.
2/93-11/97 Account Representative, CRM Films-Carlsbad, CA
Manage 5000+ educational accounts nationwide promoting 500+video/CD-ROM collect
ion. Work closely with marketing department for targeted marketing pieces, acqu
iring new products for education division. Consultative team sales.
ADDITIONAL SKILLS: Quickbooks (Accounting/Sales), ACT, Goldmine, SalesForce, Se
arch-Engine Optimization/ Online Marketing, Microsoft Office Suite, Webcam meeti
ngs, GoToMeeting, Skype, PhotoShop, Dreamweaver. Technology-savvy.
EDUCATION:
A.A. in Liberal Arts Queensborough Community College Bayside, NY
B.S. in Information Systems Charter Oak State College New Britain, CT
SALES HONORS: Within Top 5 of Salespeople out of 65+ locations 2005
Exceeded Sales Quota for 2000 & 2001
Exceeded Sales Quota for 1993-1997 - #1
salesperson for 1993
LINKEDIN PROFILE: http://www.linkedin.com/in/amybethgerzog
REFERENCES: Available upon request.