Anne E.

Kirby
Cincinnati, OH 45227
ak4c45e8@westpost.net
OVERVIEW
My goal is to use my twenty plus years experience as a programmer/analyst either
to find a position as a programmer/analyst or to transition into a business are
a position. I am experienced in learning new software, am very exacting and det
ailed in my work, and know how to handle confidential information appropriately.
As a programmer I worked on a variety of projects involving many different peo
ple and organizations and, of course, developed a very logical approach to solvi
ng problems and improving processes. I take pride in meeting my deadlines and m
aintaining the highest integrity in all I do.
TECHNICAL SKILLS
COBOL
SAS
VSAM
CICS
MVS JCL
Impromptu
Business Objects
SQL
Actuate
Excel
Word
TSO/ISPF
Crystal Reports
TWS
IDMS
Roscoe
FileAid
File Manager
Iceman
Syncsort
EMPLOYMENT HISTORY
US Census Bureau, Cincinnati OH
Non Response Follow-Up Enumerator
Contact people who did not send in the census form and try to gather their censu
s data. This is a part-time job done mostly evenings and weekends and will last
only until late June.
Target, Cincinnati OH
December 2009 - present
Unload truck and stock shelves, reset the sale signs each week. This is a part-
time, overnight job.
Fifth Third Bank, Cincinnati OH
July 1999 - February 2009
Programmer/Analyst on mortgage servicing team supporting a vendor package called
MortgageServ, a product of FiServ. This package runs in the IBM mainframe envi
ronment and is written in COBOL using VSAM files. The online component is writt
en in a proprietary language belonging to FiServ which compiles as CICS commands
.
-Wrote simple SAS programs to quickly produce reports, analyze data, or convert
record formats
-Used both Roscoe and TSO/ISPF
-Analyzed nightly cycle run time, made changes that reduced the critical path by
 one hour
-Rewrote a critical interface program, reducing its execution time by 75%
-Provided 24/7 production support.
-Designed, coded, and documented reports and extracts from the MortgageServ file
s
-Set up interfaces with external vendors
-Researched business area questions about the system
-Developed and implemented a mortgage servicing interface with another database
so the data could be accessed using Business Objects
-Assisted implementing new releases of MortgageServ
-Ran test cycles
-Maintained batch cycle scheduling using TWS
-Documented inhouse written processes
Lincoln National Corporation, Fort Wayne IN
September 1989 - July1999
Programmer/Analyst supporting various systems including a defined benefit plan b
uyout quote system, an investment accounting system, and a small client/server m
ortgage loan servicing system. Primarily worked in IBM mainframe environment us
ing COBOL, CICS, VSAM files, MVS JCL, and TSO/ISPF.
-24/7 support of all systems
-Documented programs and processes
-Rapid creation of unique programs to analyze groups of retirees for bidding on
defined benefit plan buyouts
-Extensive work developing reports per user specifications using either COBOL or
Syncsort
-Developed online check requisition system using COBOL, VSAM files and CICS
-Primary support for a client/server mortgage loan system
-Coded SQL to access a Sybase database of investment information
-Coded reports using Actuate, Impromptu, and WinQL
Computer Task Group, Fort Wayne IN
June 1987 - September 1989
Programmer/Analyst using COBOL, VSAM, CICS and IDMS. IBM mainframe environment
using TSO/ISPF.
-Converted batch and online programs from using IMS to IDMS for database access
-Wrote "explosion" and "implosion" report programs and online screens using IDMS
Anthony Wayne Bank, Fort Wayne IN
January 1985 - June 1987
Programmer/Analyst using NEAT/3, NCR mainframe environment
-Wrote report programs
-Documented work

EDUCATION
BA with high distinction in English Literature, Indiana University, 1984.
During the past year I have completed the following workshops through the Americ
an Medical Writers Association, an organization dedicated to improving the quali
ty of professional writing done by people in the medical professions.
Basic Grammar and Usage
Punctuation for Clarity and Style
Sentence Structure and Patterns
Interventional and Observational Research Design
Ethical Standards in Medical Publication
Writing the Final Report of a Clinical Trial