DENISE L.

CALOMINO, CMPE
340 Reynolds Street
Kingston, PA 18704
dc5361b6@westpost.net
570-407-1719

Administrator/Director of Operations/Practice Director

PROFILE
Highly focused Administrator and business leader with a proven track record in p
rocess improvement, business development and increased profitability. Proven a
bility to deliver immediate results whether working with an established organiza
tion or a newly formed entity in need of start-up assistance. Skills include pr
ocess reengineering, leadership, staff development, problem solving. A great mu
lti-tasker with a relentless will to succeed. Recognized as a noteworthy commu
nicator with exceptional business acumen.
* New Business Development Staff Development
* Process Improvement Strategic Planning
* Profit Growth Budgeting/Expense Control
Cost Reduction Marketing Initiatives

PROFESSIONAL EXPERIENCE
Administrator
The Endoscopy Center at Gateway, LLC & 10/06 to present
Gastroenterology Consultants, Inc.
Edwardsville, PA
Hired to set up and manage a new ambulatory surgery center that requires meeting
Department of Health guidelines and AAAHC Accreditation requirements. Responsi
ble for planning, staffing, and operation performance of this new entity. Broad
scope of accountability includes day-to-day operations, revenue performance, co
ntract negotiations, finance functions, staff development, and marketing strateg
ies. In addition to the center, responsible for daily management of an affiliat
ed physician practice with combined staff of 28 employees.
. Increase patient procedures by 30% from year 1 to year 2
. Increase revenue 59% and net income by 96% from year 1 to year 2
. Through negotiations with various vendors, saved $150K in a two year time fram
e
. Develop practices and internal controls that promoted high-quality patient car
e while maximizing operating efficiency
. Develop benchmark and quality assurance Initiatives
. Motivated staff through development of performance based incentives
. Maintain strict billing and collection standards
. Successful insurance contract negotiations led to receipts per patient in the
top 5% of industry
. Initiate and develop successful marketing strategies
. Facilitate provider recruitment and management

Practice Director 12/00 to 10/06

Sapphire Emergency Physicians, P.C.
@ Wyoming Valley Health Care System, Inc.
Wilkes-Barre, PA
Manage operations for a 15 physician, 16 midlevel provider emergency medicine gr
oup practice
contracted with Wyoming Valley Health Care System, ED. Serve as liaison between
group and hospital
management; prepare and monitor budgets and financial reports and discuss regula
rly with hospital.
Manage daily operations of the practice including physician productivity, billin
g, and human resource
functions, regulatory compliance, scheduling, etc.
. Successfully recruit board certified physicians and midlevel providers to the
practice
. Increase revenue through contract negotiations
. Implemented physician productivity incentive program
Maintain schedule for maximum physician and midlevel provider coverage for the
emergency department
. Maximized profitability per patient visit through better documentation and bil
ling practices
Practice Manager 3/99 - 12/00
Eastern Physicians Group, Wilkes-Barre, PA
An affiliate of BlueCross of NEPA
. Reported directly to the President and Senior Medical Director of BlueCross on
strategic planning and operational issues
. Prepared and facilitated practice goals and objectives
. Responsible for overall daily operations including personnel, billing, financi
al reporting, monitored and reported physician and practice performance and prod
uctivity, human resource functions, purchasing, contract compliance, regulatory
compliance, etc.
. Increased patient volume through successful marketing objectives and strategie
s
. Implemented new billing and scheduling system for practice
Business Manager 2/92 - 3/99
Cardiac Surgery Associates, Wilkes-Barre, PA
Wyoming Valley Health Care System, Inc.
Director of Corporate Development 9/89 - 12/91
Cryco, Incorporated, Kingston, PA

CERTIFICATION
Board Certified Medical Practice Executive (CMPE) 2/2005
American College of Medical Practice Executives
EDUCATION
King's College, Wilkes-Barre, Pennsylvania, Major: Business Administration, 9/9
0-12/91
Penn State University, Lehman, Pennsylvania, Major: Business Administration, 1/
89-5/90
MEMBERSHIP
American College of Medical Practice Executives American Gastroenterological As
sociation
Medical Group Management Association Ambulatory Surgery Center Association
Pennsylvania Medical Society
COMPUTER EXPERIENCE
QuickBooks Accounting System, Peachtree Accounting, Microsoft Office XP Professi
onal, Medent EMR and practice management system
REFERENCES
Available upon request