AREAS OF EXPERTISE:

Strategic Planning * Managing Budgets * Personnel Management * Coaching and Ment

oring
Maintenance Planning * Inventory Control * Health and Safety Compliance * Qualit
y Management * Safety Leadership
Hazardous Waste Management * Vehicle Recovery * Repair Shop Management * Shop La
yout
PROFESSIONAL EXPERIENCE:
Jim's Auto Service, Owner and Operator, 1986 to December 2008
* Managed quality procedures that covered all key processes in the business, kee
ping records, checked outgoing product for defects, with appropriate corrective
action when necessary.
* Responsible for P&L, hazardous waste management, and inventory control.
* Managed all hiring and training of employees along with extensive evaluations
for service and quality standards.
* Implemented Tracks Financial Program; my shop maintained 11 FedEx vehicles for
eight years along with Mitchell on Demand system.
* Worked on all makes of autos, with special emphasis on Mercedes-Benz, Acura, F
ord, Rolls-Royce, and Ferrari.
* Serviced professional motorsport teams and the famed Hot Rod Magazine's Projec
t X car, 1957 Chevrolet.
* Operated a semi-professional drag racing operation from 1986 to 1992.
Roy's Automotive Repair, Shop Foreman, August 1981 to December 1986
* Responsible for all aspects of automotive repair.
* Implemented training program for new employees, increasing performance and pro
fitability.
* Identified and managed talent to increase efficiencies, reduce turnover, and d
evelop skill sets of all associates
* Developed sustainable process to ensure continuing performance.
* Priced and ordered product within strict profitability guidelines as well as i
ncreased our customer base by becoming certified in foreign automotive repairs.

U.S. Army Active Duty and Reserves, Chief Warrant Officer 3 (Retired 1996)
* Served at Ft. Dix, NJ, Ft. Bliss, TX, and Korea rising in rank.
* Promoted to Sergeant First Class and became the motor sergeant of the 758th Ma
intenance Co.
* Promoted to Chief Warrant Officer Two and became the allied trade repair shop
technician for the 758th Maintenance Co. and the motor pool Officer in Charge.
* Promoted to Chief Warrant Officer Three and took command of the 837th Maintena
nce Detachment
* Activated in support of Operation Desert Shield/Desert Storm and deployed to B
asra Iraq; servicing an Engineer Battalion in the invasion of Iraq and the ultim
ate liberation of Kuwait.
* Earned commendations from the battalion and brigade commanders
EDUCATION/CERTIFICATIONS:
* Earned and maintained ASE Master Mechanic from National Institute for Automoti
ve Service Excellence (since 1984)
* Accomplished Advanced Non-Commission Officer Course
* Completed 6 courses from the General Motors Training Center, Cincinnati, OH
* Graduated from the Welding and Metallurgy program at Central Texas College
* Completed 5 courses from the General Motors Training Center, El Paso, TX
* Certified in Anti-Lock Brake Repair, A/C Repair Certificate, and Advanced A/C
Repair
ADDITIONAL SKILLS:
* Proficient in Microsoft Office
* Enjoy building furniture along with hot rods and drag cars (all from the groun
d up)
* Able to travel domestically and internationally 75%+