ELIZABETH YOCHUM

2995 North River Birch Drive, Unit H, Brookfield, Wisconsin 53045

262.617.8150
bethyochum@aol.com

PHARMACEUTICAL SALES REPRESENTATIVE

Detail-oriented, highly organized, and hardworking professional; candidate for C
NPR certification for pharmaceutical sales equipped with extensive knowledge in
steering innovative and profitable functions that simultaneously assure client s
atisfaction and elevate industry reputation and image as an outstanding marketin
g professional. Characterized throughout career for personal tenacity, independe
nt work habits, and articulate communication style that inspire people to act de
cisively toward a common goal. Adept at building top-producing relationships wit
h customers and business partners nationwide, as well as easily establish rappor
t with all levels of professionals from diverse cultures, with emphasis on strat
egic selling to major account markets, including established firms and small sta
rtups. Demonstrate willingness to travel to continue the promotion of skills, kn
owledge, and leadership in food sales business, account management, and customer
relations. Acquire working knowledge in French language. Areas of expertise inc
lude:
- MARKETING AND PROMOTIONS
- STRATEGIC BUSINESS PLANNING
- BUSINESS PROCESS OPTIMIZATION
- CUSTOMER ACQUISITION
- PROBLEM SOLVING AND TROUBLESHOOTING
- PUBLIC RELATIONS
- TEAM LEADERSHIP
- MARKET ANALYSIS / FORECASTING
- INTERPERSONAL / COMMUNICATION SKILLS
- TIME MANAGEMENT

RELEVANT SKILLS
Sales, Marketing, and Public Relations
Identify and capitalize on new business opportunities through market ana
lysis, product development expertise, and refined business acumen
Determine target market by prospecting clients and establishing strong b
usiness relationships
Acquire extensive background on corporate environments and successful st
artup experience
Primarily held responsible for directing and improving overall marketing
and promotional aspects of the company
Dynamically purchased supplies from vendors for the company
Worked closely with Swiss-German and French cultures and established an
enduring friendship in 2000 to 2002
General Management
Solely operate and manage a small home-based cosmetic company for 21 yea
rs
Accountable for keeping architectural licenses updated in 30 states
Promote upbeat working relationships with clients and colleagues through
high-caliber customer service
Technical Development and Execution
Single-handedly managed and enhanced payroll data on MS Excel spreadshee
ts
Took charge for compiling, organizing, and maintaining significant files
for headquarters use on CDs
Generated database from MS Excel to merge with FedEx/UPS starship progra
m for mailing labels
Successfully entered multiple orders into Macola to support manufacturin
g process
Efficiently performed typing of all correspondence for the President of
company and current customers, as well as various specifications for designed as
sisted living facilities through MS Word
Administrative Support
Provided professional assistance to various architects and salesmen

CAREER PATH

A. L. Schutzman Co. ~ Waukesha, WI

NATIONAL SALES ACCOUNT MANAGER: 2003-PRESENT
- Developed account relationships in the foodservice industry on a nationa
l level
- Managed the corporate gift program servicing customers of major corporat
ions, law offices and the medical field
- Generated and maintained 40 national branded / private label retail acco
unts increasing annual sales by 15% annually

Mary Kay Cosmetics, Inc. ~ Brookfield, WI

INDEPENDENT BEAUTY CONSULTANT: 1989-PRESENT
- Utilize dynamic management skills in launching and operating a small hom
e-based cosmetic company
- Enthusiastically deal with customers in a very energetic, positive attit
ude by executing strong intra and interpersonal communication skills and great l
istening ability

Milwaukee Marriott West Hotel, Food and Beverage ~ Waukesha, WI

SUPERVISOR: 2002-2003
- Dynamically monitored all operations and employee relations of room serv
ice, restaurant, and cocktail lounge
- Influential in updating and compiling daily food and beverage income and
expense status reports

Black & Veatch Telecommunications ~ Brookfield, WI

ADMINISTRATIVE ASSISTANT: 2002-2003
- Effectively performed retrieval of technical information from project co
nstruction crew and organized computer print-outs with all required information
- Rendered general administrative support to numerous construction men and
project managers during a 400 cellular station phase project
PDC Midwest, Inc. ~ Hartland, WI
ADMINISTRATIVE MANAGER: 1992-1999
- Provided administrative support to architects and salesmen
- Responsible for keeping architectural licenses current in 30 states

Oak Financial Services ~ Whitefish Bay, WI

OFFICE MANAGER: 1984-1990
- Managed financial planning, retirement and insurance office overseeing p
ersonnel and ordering of all mutual fund prospectuses and tax shelter kits from
suppliers
- Processed mutual fund and limited partnership applications
Financial Resources of Kansas City, Inc ~ Overland Park, KS
ADMINISTRATIVE ASSISTANT: 1982-1984
- Efficiently accomplished multiple administrative and office management f
unctions, which included data entry, processing of system inventory adjustments
, and documenting vital reports
- Systematically organized patent files and related correspondence
- Provided excellent assistance to receptionist / switchboard

EARLIER EXPERIENCE
Dillardâ⠬⠢s ~ Kansas City, MO
SALES DEPARTMENT MANAGER AND JEWELRY DISPLAYS: 1981-1982
FASHION CONSPIRACY ~ Kansas City, MO
SALES MANAGER AND WINDOW DISPLAYS: 1980-1981

EDUCATIONAL BACKGROUND
(DEGREE, COURSE); MAJOR IN COMMUNICATIONS MINOR IN MARKETING ~ Marquette Univers
ity ~ Milwaukee, WI
(DEGREE, COURSE); FASHION MERCHANDISING/INTERIOR DESIGN AND MODELING ~ Patricia
Stevens Career College ~ Milwaukee, WI
(DEGREE, COURSE); OFFICE PROCEDURES AND SECRETARIAL ~ Fox Valley Technical Colle
ge, Oshkosh ~ Oshkosh, WI

PROFESSIONAL DEVELOPMENT
- Management and Leadership Skills ~ Rockhurst University: Sep 2007
- Private Label Manufacturers Association (PLMA) Executive Education Progr
am ~ St. Josephâ⠬⠢s University: Jun 2006

COMMUNITY INVOLVEMENT
- Associated with Health Club and proactively participate in Spin and Body
Pump Class
- Involved in two road bicycle events, including riding 75 miles for Trek
100 and completing the 100 miles for the Door County Century Ride