Michael K.

Capuano
92 Ford Avenue * Oneonta, New York 13820 * United States * Mobile: 607-287-6348
* mc5dce58@westpost.net * mc5dce58@westpost.net *

Profile

Skilled at increasing profits and reducing costs by maintaining productions syst

ems, increasing retail sales, productivity and managing waste. Strong communica
tion skills and employee relations.

Selected Achievements
* Increased employee retention rate by 30% by rounding on employees quarterly.
* Exceeded expectation on Gurantee Budget for the last 10 years. Assisted the
Hospital Foundation in generating over $1,000,000. in the last 10 years from var
ious fundrasing activities.
* Performed extensive up-scale catering for Hospital Executives and Community Le
aders.
* Project coordinator for new off-site Espresso/Food Court in state of the art P
hysican Outpatient facility.
* Set-up fee for service Outpatient Nutrition Counseling Program.
* Managed a full system cook chill/blast freeze system.
* Implemented computerized production system.
* Managed a $1,000,000 retail operation.
* Show case account for ARAMARK Healthcare.
Experience
OPERATIONS MANAGEMENT
1983 - Present
Front Line Manager, ARAMARK Healthcare, Philadelphia, PA.
Oversees the daily clinical and retail food operations for 100 bed acute and 130
bed long term care facility. Established and maintained systems and procedures
for the ordering, receving, storage, preparing and serving food and related pro
ducts, as well as menu planning and development. Responsible for forecast prepa
ration and unit accounting. Ensures requirements for sanitation and safety leve
ls. Coordinates and supervises unit personal regarding production, merchandisin
g, quality and cost control, labor scheduling and staffing and employee training
. Oversees inventory process, record keeping, Government and accrediting agency
standards. Interacts with Clients, Clients customers and employees.

ADMINISTRATIVE MANAGEMENT
1981 - 1983
Assistant Director of Operations, Aramark Healthcare.
Managed the Operations of a 650 bed Acute Care Hospital in Buffalo, New York. R
esponsible for inventory management, labor relations, production systems and ret
ail services.
Education
1976
Associate of Applied Science in Hotel & Food Service Management.
SUNY College of Technology at Delhi, Delhi, New York. Major GPA: 3.25 Out of 4
.00.
2001
Healthcare Financial Analysis 1 1/2 days
Aramark.
2004
Trainer/Pathways to Leadership 2 days
Aramark.
1995
Food Production Systems 3 days
Aramark.
2006
DDI Leadership Development 2 days
Aramark.
1984
Culinary Arts Institute 1 Week
CIA, Hyde Park.
1998
Performance Management 2 days
Aramark.
1996
Strategic Selling
Aramark.
1997
Career Management Process Training
Aramark.
2007
Employment Labor Relations
Aramark.
Honors & Activities
* Member of the Psi Delta Omega Fraternity.
* Former Treasure and Member of the Executive Committee for the Oneonta YMCA.
* Former Culinary Arts Program Committee Chair for Otsego Area Occupational Cent
er.
* Former Coach and Member of the Oneonta Soccer Club.
* Current Outdoor Emergency Care Technician.
* Aramark Healthcare, Northeast Front Line Manager of the Year Award.
* 17 Year Member of the National Ski Patrol, Eastern Region.
References
Bob Richard
District Manager, ARAMARK Healthcare. 518-686-1758

Gene Bettencourt
Sales Manager, Crothall. 508-864-6956
gbettencourt@profserve.com
Patrick Mongello
Director of Parmacy, A. O. Fox Memorial Hospital. 607-431-5079
pmongello@aofmh.org