Professional Documents
Culture Documents
Objective
To utilize my skills and experience to obtain a position as a Satcom Technician.
Summary of Qualifications
*Active U.S. Secret Security Clearance.
*Experience in the installation, configuration, and troubleshooting of multiple
types of tactical telecommunication systems.
*Proven to be a top performer under a highly stressful environment.
*Excellent troubleshooting abilities and customer service skills.
*Four years of Honorable Service in the U.S. Army as a Satellite Communication T
echnician with a deployment in support of Operation Iraqi Freedom.
Professional Experience
Field Service Engineer February 2010-Pr
esent
Telecommunication Systems Kandahar, Afghanistan
*Generated configurations for the Cisco 2800 series routers and verified proper
operation of numerous SNAP systems deployed in theater.
*Traveled to multiple locations fixing both the baseband and transmission assets
.
*Taught a number of classes on the SNAP system software, hardware, operation, an
d basic troubleshooting techniques to operators deployed in Afghanistan.
*Knowledge of the U.S. Army Network configurations and IP schemes.
Command Post Node Technician January 2009-December 2009
United States Army Mannheim, Germany
*Taught numerous classes on the proper setup and configuration of the STT and CP
N while stationed in Germany.
*Contributed to the site setup of a STT and CPN to establish 97% reliable commun
ications throughout the two month mission deployed in Azerbaijan.
*Instructed proper setup, maintenance, and troubleshooting techniques while depl
oyed for a month as a subject matter expert in Romania.
*Organized a STT mission providing 100% stable communications over a two month p
eriod as well as teaching multiple classes on the STT and CPN.
Victory Tactical Hub Node Technician February 2008-December 2008
United States Army Baghdad, Ir
aq
*Provided customer support and troubleshooting procedures in a network containin
g 4 Divisional Hubs, 23 JNNs, 31 CPNs, 62 MITTs, and 23 SNAPs.
*Taught a wide spectrum of telecommunications classes in a tactical environment
for more than 20 Military Technicians.
*Operated and maintained equipment valued in excess of $15 million.
*Executed over 100 Transmission Service Orders to expand and update the LAN/WAN.
*Briefed the Corps Network Operations and Security Center (CNOSC) and conducted
detailed presentations of troubleshooting techniques to restore communications.
*Conducted 8 monthly Comsec changeovers for 16 FDMA links with 100% success rate
.
*Acquired knowledge of the MRT, NCC, Sun Server, Cisco routers and switches, add
ing static routes, tunneling configurations, network advertisements, and Virtual
Local Area Network configurations.
Phoenix Terminal Supervisor November 2006-December 2008
United States Army Mannheim, Germa
ny
*Maintained, installed, performed preventive maintenance checks and scheduled se
rvices for the Phoenix Terminal.
*Accountable for equipment valued in excess of 2.3 million dollars in accordance
with standard operating procedures.
*Deployed the Phoenix Terminal as the primary satellite transmission maintaining
98% reliability from October 2007 to February 2008.
*Improvised the solution to a critical malfunction of the Phoenix System above o
perator level maintenance during an Authorized Service Interruption.
Summary Of Qualifications
Satellite assets
AN/TSC-85 and 93D (v)1: Phoenix Terminal: Satellite Transportable Terminal (STT)
: Very Small Aperture Terminal (Mitt VSAT): SIPR NIPR Access Point (SNAP)