Lazaro (LAZ) Chaviano

USA (714) 844-4381 INTL: (52555) 632-8728 lc6e2ad2@westpost.net

EXECUTIVE, STRATEGISTS OF TECHNOLOGYS

DIVERSE BUSINESS FUNCTIONS SW SOLUTIONS/SERVICES AND EQUIPMENTS
Over 20 years global experience chronicled by achievements and repeated recognit
ion for surpassing revenue margins and market penetration goals. Results driven
and entrepreneurial innovativeness strategist in Sales, Business Development, Ma
rketing and Operations/Logistics. Led global multi-unit teams both virtual and
direct across cultures and countries. Successfully spearheaded channel organizat
ions growth objectives and ongoing product/services training and internal organi
zational/strategic planning and development. Executive Management career success
in building strong relations with internal and external customers, exceeding cu
stomers expectations through over achievements of corporate goals and strong tea
m management skills, multi-task environments abilities, tactical directions, pr
oductivity growth competencies, KPI micro-management tracking through efficient
processes, quantitative and qualitative performance measures.
Additional competencies include troubleshooting and entrepreneurial creativeness
in go to strategies and product brand marketing penetration in competitive glob
al markets. Highly experienced in IT/IS management, diverse business process man
agement, stimulating professional project management, business development and e
ngineering teams in a multi-team environment. Possess strong business and financ
ial acumen including P/L, cross countries payroll-tax-union arbitration and tax
laws, Human Resources, budgetary and financial management, industry trends, pric
ing strategies, forecasting, technical support services measures, ISO compliance
s and Total Quality Management processes.
An award-winning professional who has been directing multi-national corporations
businesses and multi-cultural staff, strategic business units, product position
ing management, global customer service support, corporate strategic and OEM par
tners business development initiatives within the USA, Canada, Mexico, Latin Ame
rica and Caribbean markets for more than fifteen (15) years. Career experiences
in Services/Sw/Hw/Equipments in telecom transmission Hw, Network topology`s dive
rse solutions, network management, security, diverse business functional solutio
ns and Hw, Content Sw, Pre-Paid-VMail equipment and Sw, ISP-IP solutions, POS Sw
/Hw, procurement and Convergence platforms for Global Telco`s, Cable, Entertainm
ent, ISP, Telecommunications, Health Care, Hospitality, Pharmaceutical, Educatio
n, Major Retail, Consumer Goods, Financial Banking, Wireless and Electronics/Ele
ctrical verticals.
SELECTED HIGHLIGHTS
* Grew LAC Americas Global Business region by 36% Vs 10% attainment in two years
while at MICROMUSE (A NOW IBM UNIT) representing an incremental revenue base of
$75M by creating an IT/IS training center for in-country channels which enhance
d knowledge and secured better revenue goals
* Achieved profitability levels for NEC Systems within first year of start-up op
erations and accomplished 123% of objectives set through key Channels recruitmen
t and aggressive Sales/Business Dev leadership
* Achieved aggressive quotas while at SOLCOM and D-LINK averaging 21-26% growth
rate annually
* Chairmans and Presidents Club awards at FIRST DATA, averaging $100M annually o
r 131% of plan.
BUSINESS AND TECHNICAL SKILLS

* Multi-Million Dollar Global Revenue Growth

* Human Resources Organizational Development
* LAC region-Union, payroll, social-tax laws
* Market Analysis/New Market Penetration
* IT Project Management leadership
* High Technological Aptitude in IT/IS
* Team Building, Coaching and Leadership
* Trilingual, English-Spanish, Portuguese 100%

PROFESSIONAL SUMMARY
SOLCOM SYSTEMS/ D-LINK INC., Mexico City and So. California
2002 to May 2010
VICE PRESIDENT SALES, BUSINESS DEVELOPMENT; USA, Mexico, Latin America, Caribbea
n
Directed diverse business processes solutions and equipment offerings within lar
ge scale projects of (Wireless/Content/POS/IP/Unified-Communications/Billing/Fin
ancial/Pre-Paid/VMail/Dbase-Mgt/CRM/ERP) platforms of verticals like: Telco, cab
le, ISP, broadcast, mass retail, health care, industrial, education, governments
and public utilities throughout strategic targeted markets of the USA, Mexico,
Caribbean and Latin America. Other areas of accountabilities included Project Ma
nagement, help desk operations, procurement, supported product development, orga
nizational/strategic planning, forecasting, E-Retail, web page maintenance and f
ront-back office process management.
LAZARO (LAZ) CHAVIANO PAGE 2
IBM CORP (MICROMUSE) AND NEC AMERICA, INC., Mexico City and San Francisco, CA
1998 to 2002 DIRECTOR GENERAL/VICE PRESIDENT, SALES AND BUSINESS DEV; Americas/
Caribbean
Directed continued sales, business development growth for strategic US national
markets and targeted Latin America-Caribbean regional startup locations of Netwo
rk-Performance-Assurance Management, Internet Business Solutions, and database e
nterprise unified communications Hw/Sw and Telco transmission/connectivity OEM d
iverse Companys of the USA. Responsible for regional Human Resources employee or
ganizational development, direct sales, Global Channel network, technical, opera
tions and business development associates, Managers, Directors totaling 56, loca
ted remotely across countries and strategic markets of the USA, providing mentor
ing, training and human behavioral development. Ensured the attainment of the a
nnual revenue quota and P/L, providing direction and coaching to a sales/service
and channel partner network interfacing on technical aptitudes, product certifi
cations, and product go to strategies, sales and negotiations strategies and cro
ss sales initiatives. Adhered to business plan objectives, cultivated business p
artnerships, and resolved conflicts within a complex team structure. Directly re
sponsible for the government, consumer goods, health care, E-Retail, Industrial,
ISP, Public Utilities, financial, telecom and mass retail, vertical key account
s development, handling diverse projects of solutions and relevant HW installati
ons. Fueled multi-million dollar revenue streams through the development of cros
s-sell initiatives with channel network partners of Mexico, Caribbean, Central A
merica, Brazil and South America countries and creative marketing campaigns per
country and language.
FIRST DATA CORPORATION, Denver, CO 1992 to 1998
DIRECTOR INTERNATIONAL BUSINESS DEVELOPMENT
Responsible for the recruitment, business development and service of a channel-a
gent base of 97,000 globally. Marketed diverse payment services-solutions, POS
retail multi-card solutions and services to financial institutions, consumer goo
ds, major retail, travel and hospitality businesses. Responsible for merchandisi
ng, strategic marketing and training of channel-agent network on securing object
ives. Key senior point-person responsible for all corporate International market
ing specific media coordinations, pricing, legal compliances, international cont
ract creation and delivery, establishing, maintaining and enhancing the profile
of company per agent and market. Developed key market specific product campaigns
 purchased media buys and performed numerous focus groups as key way to identify
market and industry trends. Responsible for a direct headcount of 18 managers a
nd indirect service organization of 259, assuring annual transaction revenue of
$450M dollars.
EDUCATION AND PROFESSIONAL DEVELOPMENT
GORDON UNIVERSITY, Florida Campus
MBA/BBA in Business Administration, 1990-1992/1984-1988
Master of Business Administration/Bachelor of International Business Administrat
ion, Minor in Information Systems, Cum Laude 3.86
MIAMI DADE COLLEGE, Miami, Fl Campus
Associates Program in Information Systems Management and Business Management, 19
80-1983
IPS UNIVERSITY, Denver, Colorado
POS/SFA/DSS/OSS and Ecommerce Programs, Solution Selling Certification
NEC SYSTEMS, San Jose, California
CRM/VPN Certification Programs, IBM-SUN-UNIX-HP and SQL Workshops
T-1/T4 Topology, Dbase, Oracle, SS7, CDMA, Satellite, Transmission and ERP Works
hop
CISCO-IP Networks, OSS/BSS, SLA/Assurance/Performance Management Sw, Attachmate
Sw,
COMPAQ, HP, HARRIS, CLARIFY, PIVOTAL, BMC Network (Fault-Management)
Enterprise Platform Interconnectivity Workshops, Switch Technologies, Network Ma
nagement (Info center) Training and Certifications
WILLING TO PERSONALLY ASSUME RELOCATION EXPENSES IF NEEDED. REFERENCES AVAILABLE
UPON REQUEST