T.

Diane Jonas
23 Lovegrass LANE
Austin, TX 787454
Telephone; (540) 220-5504
Email: tj7ae506@westpost.net
JOB REQUIREMENT:
I am looking for a position where I can bring a high degree of skill, initiative
and enthusiasm, and where I can apply my skills and talents to include
interpersonal abilities.
I am a quick to learn and not afraid of a challenge. I work well with people
and enjoy working with the public.
CAREER OVERVIEW AND CURRENT POSITION:
I have been in the Automotive Industry since 1983 where I have been involved in
Parts and Service. My training includes Parts Inventory Control, Service
Advisor, Rental Manager & Operations Assistant. Currently, I am a Service & Part
s Manager.
GENERAL ATTRIBUTES
Initiative & drive, Problem solving abilities, Research skills, Dynamic personal
ity.
WORK EXPERIENCE:
June 06-03/10: KIP KILLMON FORD
Responsible for day to day operations for the Service & Parts Department, superv
ise 4 technicians, 2 parts personnel, 1 Service Advisor, 1 detail & 1 parts runn
er. Knowledge of Ford warranty, sell service, handle all customer issues for bot
h Service and Parts. Submit all warranty claims for Service. I am responsible fo
r all expenditures and profit for both Service and Parts Departments. Knowledge
of ADP computer system.
August 06-May 07 MERCEDES BENZ OF FREDERICKSBURG
Assistant Service Manager- Work with 12 technicians, 4 detail personnel, and kno
wledge of Mercedes Benz warranties. Work with public to sell automobile repairs
and other services. Knowledge of Reynolds & Reynolds computer system.
Jan 06-August 06 HAYNES JEEP CHRYSLER
Station Manager-Managed 4 mechanics, 5 detail personnel. Work closely with outsi
de vendors to obtain parts for all model vehicles for resale. Knowledge of inven
tory and warranties on all makes and models of vehicles. Also at home store: Ass
istant Service Manager-work closely with 19 mechanics, other Assistant
Service Managers, knowledge of Jeep and Chrysler warranties, very strong
customer service background. Knowledge of ADP computer system.
May 01- Dec 05: RON ROSNER AUTOMOTIVE GROUP
Fixed Operations Assistant-Assistant to Service
and Parts Director.
Responsible for all Service Tech reports, registering for all training,
College courses, ASE Testing, travel, etc. Work closely with Warranty
Administrator with Toyota and Mitsubishi warranty claims. Back up both Toyota
and Mitsubishi Service Advisors when needed. Work with New and Used Sales
Department to complete all We Owes and with outside vendors to schedule
appointments. Close out all Repair Orders for Internal billing as well as all
PDI's. Knowledge of Reynolds & Reynolds computer system.
Sept 94-Apr. 01: BRITT CHRYSLER-JEEP
Feb 98-Apr. 01: Rental Manager
Managed fleet of up to 120 Rental vehicles at any given time. Responsible for
set-up and ordering all inventories, returning vehicles to Auto Auction when it
was time to take vehicles out of service. Managed 6 employees. Strong Customer
Service background.
Work with Department of Motor Vehicles.
Sept 94-Feb 98: Assistant Parts Manager
Responsible for parts inventory, strong attention to detail, placed all parts
orders, completed inventories, managed 6 employees, work with Chrysler Parts
Depot and kept inventory up to date; i.e.: superseded part numbers etc.
Strong Customer Service background.
Dec 83-Dec 93: Lustine Toyota - Dodge
Dec 83- Apr 87: Service Advisor
Strong Customer Service background, Knowledge of Toyota and Dodge warranty, work
closely with 15 mechanics, Parts Dept., handled all We Owes for Sales Dept.
Apr 87-Dec 93: Inventory Control Manager Managed 2M inventory, ordered all parts
, stock orders, completed inventories, worked w/12 employees, worked very closel
y with both Dodge and Toyota Parts Depots. Strong inventory skills, work with ot
her dealers and outside vendors to insure proper parts and supplies were on hand
.
EDUCATION: Graduate ICS: Scranton, Pa
Germanna Community College:
Data Processing