Kelly P.

Luce
13801 Poplar Hill Road
Phoenix, MD 21131
Phone (Cell) 443.655.6934 E-mail kl7cb4b2@westpost.net
QUALIFICATIONS SUMMARY
Accounting manager with MAS in Finance and BA in Accounting with a proven track
record of solving problems through
teamwork and coalition building. Recognized for the ability to handle multiple p
rojects in a fast moving environment.
Proven ability to interact effectively and reliably at all levels.
EXPERIENCE
PHH Arval Sparks, MD
6/2006 - Present
Director of Accounts Receivable and Collections
Led a team of twelve analysts and collectors, managing $250 million per month in
billings/receivables.
Implemented and administered policies and procedures, including ensuring the int
ernal controls of SOX (Sarbanes
Oxley) documentation completed every year without any material deficiencies.
Managed a $2 million dollar departmental budget and administered performance app
raisals annually.
Oversaw $200 million in cash receipts each month and all accounts receivable, ba
d debt, and security related
journal entries and reconciliations.
Key participation in monthly risk meetings with senior management as well as mon
thly bad debt accrual
justifications.
Got promoted to Director in record time and was hand picked by the president of
PHH to take part in a twelve
month leadership program. I was also awarded a stock distribution of 2,000 share
s in additional compensation for
work well done.
System Source Hunt Valley, MD
11/2003 6/2006
Credit Director
Strong provider of customer service and face to face visits.
Led a staff of three credit analysts and coached them thru monthly appraisals.
Conducted monthly Accounts Receivable reviews with senior management.
Performs credit reviews as needed to establish appropriate credit lines and acce
ptance of new customers.
Filed bankruptcy proof of claims and judgments.
Key member of the implementation team converting our ILS accounting system to Gr
eat Plains.
Single-handedly wrote Crystal reports at the conclusion of our conversion to add
ress our reporting needs.
Innovator of two different incentive programs for collection associate recogniti
on.
Received the Rocketman Recognition Award of Excellence.
Crown Central Petroleum Corporation Baltimore, MD
4/1986 11/2003
Manager of Accounts Receivable and Retail Accounting 1998 2003
Manager of Accounts Receivable 1995 1998
Senior Accountant 1989 1995
Staff Accountant 1986 - 1989
Validated the integrity of over $100 million in retail point of sale transaction
s.
Evaluated and implemented new retail products and services, including a co-brand
ed Mastercard credit card
offering.
Automated money order accounting of $22 million in monthly sales.
Expanded lottery accounting to four states with $4 million in monthly sales.
Expanded merchandise accounting from six to thirty two categories as part of a c
onversion to SAP.
Formed a partnership with another petroleum company in order to bring ancillary
income to a depressed market
sector.
Managed over $90 million in accounts receivables.
Responsible for bringing our collections in-house, saving Crown over $100,000 in
expenses.
Oversaw in excess of $8 million in annual merchandise rebates.
Managed in excess of $25 million in credit and debit card sales activity, conver
ting a paper based environment to a
POS (point of sale) network.
Coordinated monthly closeout processes (SAP), reconciliations and preparation of
summarized financial data.
Successfully worked with internal, external, and tax auditors for eighteen years
.
Received a Diamond Achiever Award for annual objectives.
Received an Employee Recognition Award for customer service.
Technical Skills
SAP, Great Plains, View Direct accounting systems.
Full competency in Excel, Word and a working knowledge of Power Point and Access
.
VISIO flow charting exposure.
Crystal reporting.
Calculator proficient.
Education
Johns Hopkins University- Masters degree in Finance Management 4.0 GPA 1991 grad
uation
Towson University- Bachelors degree in Accounting graduated Cum Laude in 1984
References furnished upon request.