Objective

To obtain a position in a team orientated environment where I can bring years of

experience, team-work, management and people skills, along with a strong willin
gness to grow and learn to enhance the development of your company.
Experience
SNL Financial LC, Charlottesville, VA November 1993 - June 2010
In my 16+ years of employment at SNL, I have been given the opportunity to work
and grow in a variety of positions during which the company has grown from 45 em
ployees in 3 locations, to over 1,300 employees in 10 locations world-wide.
Travel Manager (2006-2010)
Manage, monitor and oversee global staff in areas of travel research, procuremen
t, policy documentation and implementation, invoice reconciliation and industry
analysis. Through negotiated rates and discount programs, we realized an averag
e cost savings of over $100K per year since 1999.
* Interview, hire, provide on-going remote training and manage 4 global staff me
mbers located in SNL's India and Pakistan offices in all aspects of travel procu
rements and company policies.
* Daily monitoring of staff to ensure that monies are being spent appropriately,
in the most cost effective manner.
* Negotiate yearly contracts with local vendors in various office locations for
Corporate Lodging, car services and airline discounts.
* Research and prepare business cases for booking tool and reconciliation tools.
* Act as 24/7 on call agent for any and all travelers.
* Provide quality analytics for cost savings.
* Provide daily back up duties to Travel team as outlined in Senior Travel Coord
inator position.
Senior Travel Coordinator (1998 to 2006)
By assessing opportunities through Frequent Flyer programs, Internet sites and t
he available corporate discount programs, we have been able to achieve and avera
ge per year cost savings of over $100K since 1998.
* Research, purchase and document all travel arrangements.
* Provide in depth travel itineraries, including schedules, meetings, costs, dir
ections, local instructions for 200 + travelers on more than 1,200 trips per yea
r.
* Implement and document of all travel policies and procedures on our internal w
ebsite.
* Maintain financial tracking and analysis of travel trends and costs.
* Set up and maintain travel accounts.
Notably from May 2001 to January of 2002, I acted as interim Supervisor for both
the Front Office/Reception and Travel Departments, until a new Office Manager c
ould be hired.
Purchasing Agent for Travel and Print (1998-1999)
* Negotiate printing contracts, making sure that costs and fulfillment needs wer
e met.
* Research potential new vendors to keep printing costs in line.
* Schedule meeting sites and coordinated company-sponsored events.
* Travel duties as outlined above.
Marketing Associate (Direct Mail and Fax Marketing) (1995-1998)
Through our fax and direct marketing efforts, we generated more than 1 million d
ollars in revenue in 1997.
* Act as coordinator of resources and maintain constant communication with other
employees and vendors to sustain a high level volume of direct marketing effort
s.
* Implement creative and innovative ideas for promoting our products.
* Prepare marketing lists, edit content and supervise marketing support staff in
preparing the finished product for mailing.
* Procure and clean up target specific database marketing lists through d-base a
pplications.
* Supervise the data entry team on clean-up, verification and new additions to o
ur prospective client database.
* Maintain association memberships.
* Coordinate and set up trade show booths.
Office Manager (1993-1995)
* Manage all internal operations of this financial publishing/research company.
* Direct the administrative team in ordering supplies and equipment.
* Maintain accounts payable and prepared deposits.
* Provide primary administrative support to member of the Management Committee.
* Develop the employee orientation procedures and negotiate with insurance compa
nies to determine policy for both the business and employee health.
* Act on behalf of the company on negotiations for property leases and office ex
pansions.
* Extensive experience with multi-line phone systems.
Skills
* Windows 95, NT, XP, 2003-2007
* MicroSoft Word, Excel, Outlook, PowerPoint
* Live Meeting; GoTo Meeting, Nefsis Video Conferencing
* Numerous internet travel tools: Expedia/Egencia; Priceline, Hotwire, TripIt, T
ripAdvisor, Kayak, Orbitz, TraveloCity; multiple airline, car and hotel vendors
Assets
* Dedicated and loyal hard worker committed to professionalism.
* Exceptional listener and communicator who effectively conveys information verb
ally and written.
* Demonstrated talent for identifying, scrutinizing, improving and streamlining
complex work processes.
* Leadership skills with the ability to motivate and coach diverse workforce to
meet high performance standards.
* Highly detail orientated.
* Flexible team player able to prioritize and juggle multiple tasks and projects
.
* Enthusiastic, eager to learn, ready to meet challenges and new concepts.
References
Ms. Judy Lewis, SNL Financial Inc. 434-951-7408
Ms. Jody Knowles, 434-825-1554
Ms. Leslie Williams, 434-245-9279