Edwin Sen

1580 Southgate Ave, Daly City, CA 94015

650-438-3136
OBJECTIVE
Seeking a Leadership position within an institution commensurate with experience
and qualifications, contributing to the organization's overall success.
QUALIFICATIONS
* Competent experienced professional in the restaurant industry
* Successfully managed multiple locations
* Pro-active self starter that manages time efficiently
* Analyzed sales and constantly improved upon previous productions
* Highly recognized by customers for professionalism and hospitality
* Individual contributor and effective team leader towards company goals
* Excellent communication and organizational skills
* Adapt in promoting inter-departmental team interaction amongst different loca
tions
* Outstanding training, motivating and staff development techniques
* Computer literate- Microsoft office
PROFESSIONAL EXPERIENCE
Denny's Restaurant
Acting Restaurant General Manager 2007- Present
Managed the entire functions of the restaurant. Ensured that the needs of guests
were held to the highest standards while maintaining efficient control of expen
se budgets and exceeding profit margins.
Provided the highest level of training to staff members to deliver excellent cus
tomer service to guests.
Ensured that proper procedures were always followed on food preparation to the u
tmost highest standard.
Inspected all food service storage units and utensils and made sure that the mai
ntenance was scheduled in a timely manner for all equipment requiring service.
Managed the cash controls of the restaurant including all banking functions.
Successfully increased sales and profits for the restaurant
Boston Market, CA
Restaurant General Manager 2005- 2007
Managed the entire functions of the restaurant. Ensured that the needs of guests
were held to the highest standards while maintaining efficient control of expen
se budgets and exceeding profit margins.
Provided the highest level of training to staff members to deliver excellent cus
tomer service to guests.
Ensured that proper procedures were always followed on food preparation to the u
tmost highest standard.
Inspected all food service storage units and utensils and made sure that the mai
ntenance was scheduled in a timely manner for all equipment requiring service.
Managed the cash controls of the restaurant including all banking functions.
Successfully increased sales and profits for the restaurant.
* Achieved #1 sales and service awards
* Gained market share by providing excellent guest service
* Implemented new strategies for associates for the overall success of the rest
aurant
Wendy's International, CA
Restaurant General Manager 1989- 2005
Managed the entire operations of the restaurant including hiring, budgeting, sup
ervising, and coaching of staff. Conducted training for management candidates fo
r several restaurants within the company.
Managed food costs and expenses for the entire restaurant operation. Did balance
books for the restaurant's cash control and oversaw banking procedures. Analyze
d cash handling errors and loss prevention. Monitored internal control policies
and procedures on regulatory food preparation standards, and ensured customer sa
tisfaction levels were always exceeded above company standards.
* Achieved #1 status in several company sales, hospitality, and client satisfac
tion awards
* Successfully grew business by focusing on the competitive nature of the busin
ess
* Always ensured clients were being satisfied by setting the highest standards
for associates
EDUCATION
College of San Mateo, San Mateo, CA
Associate in Applied Science Degree in Accounting
REFERENCES
Available upon request