23740 Sea Breeze Lane Laguna Niguel, CA 92677 Home: (949) 249-3847 E-mail: jv36e0ae@westpost.net EDUCATION AND TRAINING California State University, Long Beach, Long Beach, C 2004-2007 Degree: Bachelor of Science, Health Care Administration Internship: Credentialing, Training and Education Membership: Health Care Administration Student Forum. Coursework: Biology / Chemistry / Microbiology / Pharmacology / Anatomy & Physiology / Medic al Terminology / Parenting / Philosophy / Basic Skills Healthcare Provider / Hea lth Care System / Perspectives on Gerontology / International Health / Global Is sues Health Services / Legal Aspects of Health Admin / Elem. Financial Accountin g / Health Personnel Management / Intro. Computer System & Appl. / Introduction to Statistics / Health Mgmt Organization / Mgmt & Information Systems / Financia l Health Care / Medical Group Practice Mgmt / Marketing Health Service Org. / Mi croeconomics / CQI in Health Services / Operation Mgmt Health Admin / Analysis a nd Evaluation Cerritos Community College, Norwalk, CA 2004 Long Beach City College, Long Beach, CA 2004 Community College of the Air Force, Maxwell A.F.B., AL 1999-2004 Associate of Science, Alliance Health Sciences NASA/DOD Space Operations Medical Support, Edwards A.F.B., CA 2001 & 20 03 AFFTC Space Shuttle Recovery Team Training Course Aeromedical Education Division Military/Federal Region, Edwards A.F.B., CA 2002 FAA Aviation Medical Certification Standards & Procedures Training School of Aerospace Medicine, Brooks A.F.B., San Antonio, TX 1999 Aeromedical Apprentice Course Moorpark Community College, Moorpark, CA 1993-2000 Associate of Arts Degree, Liberal Studies Simi Valley High School, Simi Valley, CA 1985-1988 SPECIALIZED SKILLS Technical: Type maximum 75 WPM, computer skills on ACT, Adobe Creative Suite, AS -400, Alpha/Lan, Ascender HCC Audit Tool, Astea, ChartKeeper, COMPASS, Corel Gra phics, dBase, GroupWise, DOEHRS-HC, EPIC, FutureVision, Ingenix EncoderPro, Inte rnet, Lotus Notes & SmartSuite, MACESS, MedOccur, MS Office 95/97/2000/2003/X/XP , QMACS/QNXT, SPSS, Troubleshoot Printer Escape Codes, Raintree, Ridgemark, UNIX , Visual Cactus, WinStrat, WordPerfect operating in Windows 3.1-7 & Macintosh OS 8-X environments. Significant experience and expertise in several multitudes and aspects of the he alth care industry. Proven success in motivating, mentoring colleagues and staff, as well as promoti ng teamwork. WORK EXPERIENCE Inpatient Utilization Coordinator Talbert Medical Group @ OCMMC, Fountain Valley, CA 01/2008 to P resent Provided clerical and utilization management support to Talbert Medical Group Ho spitalist Physicians based out of Orange Coast Memorial Medical Center. Entered and updated bed days and processed continuing care referrals into system accura tely and on a timely basis. Cross-trained as Utilization Management Specialist f or skilled nursing facilities in Orange County processing last covered days, aut horizations and denial letters. Medical Claims Examiner II Molina Healthcare, Inc., Long Beach, CA 11/2005 to 01/2008 Kelly Services @ Molina Healthcare, Long Beach, CA 08/2005 to 11/2005 Process, adjudicate, and research claims for outpatient, emergency, and skilled nursing facilities for the states of TX & WA. Ensured that the correct CPT, ICD9 coding & applicable documentation were used. Maintained call tracking log throu gh QNXT regarding claims and utilization management issues. Credentialing Examiner Apprentice (Internship) HealthCare Partners, Pacific Gateway, Torrance, CA 02/2007 to 05/2007 Gathered, consolidated and verified accuracy of all provider information regardi ng NPI numbers, DEA certifications, state licenses and malpractice insurance. C ompiled guidelines for the credentialing sections into a training manual, mainta ined open communication with providers and staff members. Contract/Credentialing/Digital Imaging Manager Med-Billing Corporation, San Pedro, CA 01/20 05 to 02/2005 Prepared, mailed, routed and scanned provider contracts. Managed the document co ntrol and maintenance of the database, ensured quality assurance of scanned file s, bookmarked text and pages to assist billing to expedite processing. Gathered, consolidated and verified accuracy of all provider information. Coordinated pro vider contracts through credentialing. Contract Coordinator II (Temporary) HealthCare Partners, Pacific Gateway, Torrance, CA 07/2004 to 12/2004 Prepared, mailed, routed and scanned provider contracts. Managed the data entry , maintenance, and reported capabilities of the provider contract data in the ci rculation log. Gathered, consolidated and verified accuracy of all provider inf ormation. Coordinated provider contracts through credentialing. Medical Support Assistant (Office Automation) Flight Medicine, Department of Defense, Edwards A.F,B., CA 09/2002 to 09/2 003 Managed Flight Medicine Medical Administration in support of the Primary Care Ma nager to include scheduled appointments, answered telephones, received, processe d & out-processed patients, disposition, retirement, auditing and records review . Accomplished administrative & clerical work. Maintained and reviewed account s for 1500 outpatient medical records. Technical Support Representative Vantage Med Corporation, Van Nuys, CA 04/2000 to 01 /2001 Troubleshoot, processed and researched help desk/service calls, answered phones offering 1st level assistance for Healthcare Information Systems/Medical Billing Software. MILITARY EXPERIENCE Aeromedical Journeyman United States Air Force Reserves, Edwards AFB & March AFB, CA 03/2001 to 02/200 5 California Air National Guard, Channel Islands ANGB, CA 01/1999 to 03/200 1 Assisted Flight Surgeon with diagnostic, minor surgical procedures, care for med ical equipment, performed physical examinations, obtained and maintained medical records for all flying personnel, trained and supervised staff in Flight Medici ne as the NCOIC. Performed as a member of the NASA/AFFTC Space Shuttle Recovery Team, supported in-flight Emergencies & the Air Transportable Hospital. Airfield Management Technician California Air National Guard, Channel Islands ANGB,CA 05/1993 to 03/1995 United States Air Force, Andrews AFB, Washington, D.C. 05/1989 to 05/1993 Provided direct support to the President, Vice President, foreign & domestic off icials. Developed and formatted flight plans, trained, supervised and inspected ramp. AFFILIATIONS California State University, Long Beach Alumni Association Member since 2004 American College of Healthcare Executives (ACHE) Member since 2007 Laguna Niguel Presbyterian Church, Laguna Niguel, CA Member since 20 08 COMMUNITY SERVICE Flight Medicine, Malcolm Grow Medical Center, Andrews AFB, MD 1990 to 19 93 Volunteered as an Aeromedical Apprentice. Columbia/Los Robles Medical Center, Thousand Oaks, CA 1997 Volunteered as a Floater. LYS: Lakewood Youth Sports Program, Lakewood, CA 2001 to 2007 Volunteered as an Athletics Coach for Parks and Recreation. INTERESTS Music appreciation (from Classical to Modern Rock); piano; violin; performing ar ts; surrealistic and contemporary art; sailing; baseball; hockey; fishing; golfi ng; hiking; physical fitness. REFERENCES UPON REQUEST