EMPLOYEE SATISFACTION RATING INVENTYORY

Dear Respondent,
Please read the statement carefully and put cross mark (X) in the
appropriate box for the respective statement. Be honest in
responding to each of the statement. The statements will be kept
confidential and will be used for research purposes. Your valuable
time and effort in filling this questionnaire are highly appreciated.

Please take a few minutes to complete this survey. Your specific

answers will be completely anonymous, but your views, in
combination with those of others, are extremely important. To
insure your anonymity, Rourkela Steel Plant (RSP) retained an
independent consultant to design the survey, receive the completed
questionnaires, and interpret the findings.

PART-‘A’

1. Your Name:

2. What is your sex?

Male.................................................
Female.............................................

3. What is your age?

Under 21..........................................
21 to 34...........................................
35 to 44...........................................
45 to 54...........................................
55 or older.......................................
4. Your Position in RSP:

5. How long have you worked for RSP?

Less than one year..........................
One year to less than two years......
Two years to less than five years....
Five years to less than ten years.....
Ten years or more...........................

1
6. Overall, how satisfied are you with RSP as an employer?
(Please circle one number)
Very Very
Dissatisfied
Satisfied
1 2 3 4 5 6 7

PART-‘B’

Sl. 1 2 3 4 5
No. Statements Stron Disagre In Agre Strong
gly e betwee e ly
Disagr Somew n Agree
ee hat
A) RSP's leadership and planning
1 I have confidence in the
leadership of RSP
2 There is adequate planning
of corporate objectives
3 Management does not play
favorites
4 Management does not “say
one thing and do another”
B) Corporate Culture
1 Quality is a top priority
with RSP
2 Individual initiative is
encouraged at RSP
3 Nothing at RSP keeps me
from doing my best every
day
C) Communications
1 RSP's corporate
communications are
frequent enough
2 I feel I can trust what RSP
tells me
3 There is adequate
communication between
departments
D) Career Development
1 I have a clearly established
career path at RSP

2
2 I have opportunities to
learn and grow
3 My last performance
appraisal accurately
reflected my performance
4 The performance appraisal
system is fair.
E) Your Role
1 I am given enough
authority to make
decisions I need to make
2 I feel I am contributing to
RSP’s mission.
3 I have the materials and
equipment I need to do my
job well
F) Recognition and Rewards
1 If I do good work I can
count on making more
money
2 If I do good work I can
count on being promoted
3 I feel I am valued at RSP
4 RSP gives enough
recognition for work that's
well done
5 My salary is fair for my
responsibilities
G) Teamwork and Cooperation
1 I feel part of a team
working toward a shared
goal
2 “Politics” at this company
are kept to a minimum
H) Working Conditions
1 I believe my job is secure
2 My physical working
conditions are good
3 Deadlines at RSP are
realistic
4 My workload is reasonable
5 I can keep a reasonable
balance between work and
personal life
I) Your Immediate Supervisor

3
 My supervisor treats me
fairly
1 My supervisor treats me
with respect
2 My supervisor handles my
work-related issues
satisfactorily
3 My supervisor asks me for
my input to help make
decisions
4 My supervisor is an
effective manager
J) Training Program
1 RSP provided as much
initial training as I needed.
2 RSP provides as much
ongoing training as I need.
K) Benefits
1 Overall, I'm satisfied with
RSP's benefits package.
2 Amount of Vacation
3 Leave Policy
4 Allowances like HR, Medical,
Child Education, etc…
5