Timothy E.

Locklear
Performance Consultant / Instructional Designer / Systems Engineer

OBJECTIVE
Seeking a position as a performance consultant, project manager, instructional d
esigner, or systems engineer with opportunities to perform the following:
*Design, develop, evaluate, and manage training and non-training interventions
*Design and develop distributed training systems and other complex systems
*Enhance the usability and other human factors of these systems and products
*Utilize the systems engineering process: analysis, synthesis, and evaluation of
instructional, technical, and other complex systems and products
*Utilize performance improvement principles in designing, developing, and managi
ng these systems

SUMMARY
*Over 10 years experience designing & developing performance solutions
*Over 10 years experience as technical writer for various clients with concentra
tion in eLearning design, using ISD methodologies
*Over 10 years experience designing & developing distributed training systems an
d other instructional systems - i.e. WBT/ "eLearning" and other technology-base
d solutions
*Over 5 years experience as project manager of design & development teams for di
stributed training and other complex systems
*Performed gap analyses & conducted performance improvement interventions
*Conducted needs, task, and target audience analyses to determine most appropria
te training or non-training interventions
*Created behavioral objectives and developed storyboards and other detailed desi
gn documents
*Interviewed SMEs and investigated other resources as required research
*Performed qualitative research to produce ethnographic information
*Developed proposals for courses and interventions to be implemented
*Conducted pilot studies & formative evaluation of training products & programs
*Designed, developed, and delivered various ILT, including creating original gra
phic designs and page layouts
*Delivered TTT, pilot, and other training sessions
*Acted as teacher/instructor/facilitator and delivered instruction
*Researched and followed best practices in adult learning techniques/methodologi
es, and using instructional design principles (ADDIE, Dick & Carey, Bloom's Taxo
nomy, Kirkpatrick's Four Levels of Evaluation, etc.)
*Optimization of systems through use of systems engineering process: analysis, e
valuation, & synthesis
*Conducted conceptual and functional analyses
*Developed process flow, functional flow, and IDEF diagrams
*Conducted usability tests and user interface improvements
*Incorporated usability and other human factors principles in all designs
*Conducted organizational efficiency analysis using macro ergonomic principles
*Conducted quality analyses using Six Sigma, TQM, and various other quality mana
gement process models
*Conducted quality analysis and quality improvement intervention using Baldrige
Criteria for Performance Excellence

APPLICATIONS
Adobe Acrobat MS Project
Blackboard Photoshop
Captivate 3 & 4 Premiere
Director Sound Forge
Dreamweaver
Flash
Snagit
Visio
MS Office Suite - Word, Excel, PowerPoint, Outlook, FrontPage
Web CT

EDUCATION
Graduate Degrees and Certificates
PMP Certification - 51 PDUs completed
10/2010 (expected)
MAEd. Instructional Systems
30 credits completed toward Ph.D.
12/2004 Virginia Tech, Blacksburg, VA
M.S. Systems Engineering - 15 hours completed
12/2003 Virginia Tech Blacksburg, VA
Certificate: Training and Performance Improvement
7/2006 Capella University Minneapolis, MN
HCI Certificate: Human - Computer Interaction
12/2001 Virginia Tech Blacksburg, VA
Bachelor's Degrees - Cum Laude Honors
8/1995 & 5/1992 Virginia Tech Blacksburg, VA
BS Engineering: Mechanical Engineering concentration
BA Music: Voice Major and Percussion Minor
BS Interdisciplinary Studies - Minors: Electrical Engineering, Math, & Mechanica
l Engr.

PROFESSIONAL EXPERIENCE
Distributed Training Systems Designer & Human Performance Improvement (HPI) Cons
ultant
4/2010 - 7/2010 ACS/ Xerox Houston, TX
Senior Learning & Development Consultant for client BP E&P: Performance improvem
ent initiative for all petro-technical groups across BP's entire Exploration & P
roduction division. Gathered data to identify performance gaps, conducted needs
analyses, and designed solutions (non-training and training interventions) accor
dingly.
9/2004 - 4/2010 The Home Depot Atlanta, GA
Interventions included the following primary tasks: project planning & managemen
t (as indicated), development of statements of work & project plans, detailed ga
p & instructional analyses, detailed instructional design, and preliminary devel
opment of media assets and programming. Media and programming development consis
ted of professional photo & video shoots, editing in Photoshop, studio recording
sessions w/ professional voice talent, audio editing, creation of simulations i
ncluding capturing and developing in Captivate 3 & Visio, and development in Fla
sh. Instructional design consisted of creating course strategies, storyboards, &
audio scripts - all with SME review and iterative design and formative evaluati
on. Also managed process for interviewing & hiring new team members.
*Lift Truck Safety - project planning, management, design, and Captivate develop
ment of 508 compliant instruction and simulated practice for lift equipment oper
ation & certification, featuring "dashboard" user interface
*Cashier College - POS system blended training solution, featuring Captivate dev
eloped "dashboard"
*Hazardous Materials Training - project manager and lead designer for store's eL
earning solution for the handling of hazardous materials, including orientation,
advanced topics, and transportation training
*Home Depot Credit Programs - web-based learning solution of 2 eLearning classes
to improve performance in selling and processing Home Depot credit products. Cu
mulative ROI estimated at $10.7 million
*Process Mapping - instruction and simulated practice on the "how to's" of creat
ing process maps
*The ART of Coaching - "soft skills" leadership training featuring rapid prototy
ping and the use of video
*Creating Custom Orders - instruction and system simulation on the process steps
of creating special orders
*Electrical: Data Communications - product knowledge & concepts for installing d
ata communication devices
*Financial Management - ILT for 3000+ store managers on running their multi-mill
ion dollar businesses
5/2004 - 10/2004 American Cancer Society Atlanta, GA
*Training Intervention: redesign of orientation training materials for CAN organ
ization of the American Cancer Society & management of project and design team P
rimary Methodologies included information mapping, instructional design, present
ation development, SME review, and formative evaluation
*Training Intervention: redesign of instructor - led training course for develop
ing diversity skills within the American Cancer Society Primary Methodologies in
cluded SME review, formative evaluation, adult learning practices, and presentat
ion design (MS Office)
4/2004 - 6/2004 Virginia Tech Blacksburg, VA
*Non-training Intervention: conducted comprehensive performance analysis and nee
ds assessment of Virginia's CGEP: Commonwealth Graduate Engineering Program Prim
ary Methodologies included data collection through interviews, business issues a
nalysis, cause analysis, job task analysis, and gap analysis
12/2003 - 3/2004 Nextel Communications Reston, VA
*Training Intervention: designed instructor - led training course for developing
advanced customer service skills for the Customer Service Institute of Nextel U
niversity Primary Methodologies included needs assessment, SME review, detailed
design document, adult learning practices, and training the trainer
Instructional Systems and Web/Multimedia Designer
& Human Factors and Systems Engineer
8/1999 - 12/2003 Center for Instructional Technology Solutions in Industry and E
ducation & VA Tech ISE Department Virginia Tech
Blacksburg and Falls Church, VA
*Conducted (macro ergonomic) efficiency analysis of the CGEP: Commonwealth Gradu
ate Engineering Program Primary Methodologies included performance gap analysis,
task analysis, macro ergonomic analysis, & performance improvement intervention
*Quality Analysis and Improvement of VA Tech's northern Virginia Center's distan
ce delivered courses
Primary Methodologies included quality analysis and improvement using Baldrige C
riteria for Performance Excellence
*Designed a project selection system for graduate students in Industrial and Sys
tems Engineering
Primary Methodologies included conceptual & functional analyses, functional flow
& IDEF diagrams, and the systems engineering process
*Designed Internet browsing device for "technophobes" - incorporating usability
and hfe principles
Public School Teacher 12/2001- 12/2003
Christina School System Newark, DE
Government Work 7/2000 - 1/2001 U.S. Census Bureau &
Mail Handler at New Castle County Post Office New Castle, DE
Professional Musician 5/1997 - 8/1999 Studio work & performances in L.A. & Nash
ville
Engineer 6/1995 - 5/1997
Jr. Engineer for defense contractor in Cockeysville, MD - various electrical &
mechanical engineering tasks, including design, engineering drawing (AutoCAD), p
rogramming, and technical writing
Graduate Assistant 1/1993 - 12/1994
Va Tech Department of Music Blacksburg, VA
*Developed an instructional design methodology for teaching voice lessons
Primary Methodologies included qualitative research, ISD principles (Bloom's Tax
onomy),
& pilot delivery
*Taught voice lessons to undergraduate music minors
Primary Methodologies included delivery of designed training