SUMMARY OF QUALIFICATIONS

a Dedicated and knowledgeable Executive-level Sales Professional with an extraor

dinary record of attracting and retaining a large and loyal clientele utilizing
proven talents in negotiation, consultative sales and staff development.
a Solid track record of success in delivering and sustaining revenue and profit
gains within highly competitive markets while providing tactical business soluti
ons.
a Articulate, people-oriented professional with excellent communication skills a
nd keen client needs assessment aptitude.
a Solid track record of meeting and exceeding both personal and company goals an
d objectives.

CAREER PROFILE

GIBSON INSURANCE GROUP a" South Bend, Indiana

July 1991 a" October 2009
SALES EXECUTIVE
Managed all aspects of sales functions for this elite provider of comprehensive
risk management solutions and insurance products for local and national corporat
ions. Drove revenue growth by gaining a clear understanding of customers' busin
esses and requirements, negotiating variations in price, delivery and specificat
ions and by identifying new business opportunities, customers, markets and poten
tial products. Served as liaison between the company and its existing and poten
tial markets. Maintained relationships with existing customers via meetings, te
lephone calls and follow-up.
a Realized a 20% increase in revenue annually through up-selling client lines of
coverage during renewal of policies to include products such as dental, vision,
disability and long-term care.
a Consistently achieved 90% retention of client base within the division by prov
iding superior customer service and follow-up and by building a cohesive team of
sales associates focused on quality and client satisfaction.
a Tripled growth in the benefits division from 2006 to 2008 by focusing heavily
on a consultative sale model approach to ensure continued business expansion.
a Served as advisor and consultant to a large client base, proactively negotiati
ng favorable rates to ensure significant savings for clients and providing clien
ts with creative options regarding products best suited to their needs.
a Mentored new sales executives on the intricacies of remaining self-disciplined
, motivated and organized in order to further develop selling skills and generat
e continued revenue through return business and referrals from a loyal customer
base.

EDUCATION

SOUTHWESTERN MICHIGAN COLLEGE Dowagiac, Michigan

Successful completed coursework toward a degree in General Studies
GROUP BENEFITS DISABILITY SPECIALIST DESIGNATION
LICENSED IN LIFE, HEALTH, PROPERTY