TheRESA GRANT is a dynamic, results-oriented Administrative Professional with an outstanding backgr ound in office support and accounts payable. She has the ability to o versee all aspects of the claims process and ensure excellent service at all sta ges. Outstanding skills include communication, leadership, and organizational.
TheRESA GRANT is a dynamic, results-oriented Administrative Professional with an outstanding backgr ound in office support and accounts payable. She has the ability to o versee all aspects of the claims process and ensure excellent service at all sta ges. Outstanding skills include communication, leadership, and organizational.
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TheRESA GRANT is a dynamic, results-oriented Administrative Professional with an outstanding backgr ound in office support and accounts payable. She has the ability to o versee all aspects of the claims process and ensure excellent service at all sta ges. Outstanding skills include communication, leadership, and organizational.
Copyright:
Attribution Non-Commercial (BY-NC)
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Download as TXT, PDF, TXT or read online from Scribd
490 B East Seventh Street * South Boston, Massachusetts 02127 * 617-269-6240 * h
olly.grant@gmail.com ADMINISTRATIVE PROFESSIONAL Dynamic, results-oriented Administrative Professional with an outstanding backgr ound in office support and accounts payable. Proven leader with the ability to o versee all aspects of the claims process and ensure excellent service at all sta ges. Expertise in establishing and maintaining key relationships with clients an d within a corporate setting. Diverse experience in all aspects of verbal and wr itten communication, as well as multiple project management. Outstanding skills include communication, leadership, and organizational. CORE COMPETENCIES Claims Process * Verbal/Written Communication * Client Relations Team Management * Project Management * Bookkeeping Accounts Payable/Receivable * Data Entry * Administrative Support PROFESSIONAL HISTORY
Generation Program, Boston, Massachusetts (2009 to 2010)
Volunteer Advanced learning objectives by assessing children's reading skills and developi ng applicable lesson plans to further abilities and word understanding. Jumpstart Program, South Boston, Massachusetts (2009 to 2010) Volunteer Provided an exceptional base of knowledge to four year olds by laying a foundati on for reading through the recognition of words, pictures, and sounds. Risk Enterprise Management, Quincy, Massachusetts (2009) Workman's Compensation Claim Assistant Utilized excellent organizational skills by administering forms for new workman' s compensation claims in a timely and efficient manner. Oversaw the outstanding business efforts of six claim adjudicators involved in legal aspects and ongoing communication between internal and external stakeholders. Manulife, Retail Long Term Care, Boston, Massachusetts (2005 to 2008) Senior Claims Administrator (2007-2008) Involved self in all aspects of the claims process by administering new claims f or long term care and ensuring the timely and efficient opening of accounts. Add ressed issues prior to escalation and ensured accurate payments by guaranteeing outstanding service from in-house social works and medical assessors. Claims Analyst (2005-2007) Processed payments for 400 claimants by ensuring outstanding service at all stag es of the process including resolving issues of HIPAA and Medicare, providing in formation on insurance benefits and claim status, and answering various inquirie s in a timely manner. Utilized outstanding knowledge of claims process to interp ret policy provisions and determine benefits payable. THERESA GRANT PAGE 2 Robert Half/Accountemps, Boston, Massachusetts (2004 to 2005) Temporary Accounts Payable Jobs Drove the success of key businesses including H&R Block Tax and Aetna Dental. Golden Three Management Company, Boston, Massachusetts (1998 to 2003) Administrative Assistant/Office Manager Provided outstanding assistance to management involved in running three liquor s tores and a management company by overseeing payroll, accounts payable and receivable, and billing for all stores. Developed expertise in all human resources functions by ensuring cli ent and vendor service that meets and exceeds expectations. PREVIOUS PROFESSIONAL EXPERIENCE Bain and Company/Oechsle International Advisors, LLC., Boston, Massachusetts (19 95 to 1997) Accounts Receivable John Hancock Financial Services, Boston, Massachusetts (1987 to 1995) Analyst EDUCATION Gibbs College, Boston, Massachusetts Associate of Applied Science in Business Management John Hancock, Boston, Massachusetts Certificate for Staff Development Program (40 Courses) TECHNICAL EXPERTISE * Pyramid Program * Microsoft Office * Platinum System Custom Program * CODA/UTE Accounting Programs * Lotus 1-2-3 * PageMaker * Transcription * Speedwriting * AccPac for Windows * BPI Accpac for Windows * Life-Pro claim Computer System