Marc A.

Neustadt
119 Trailside Way
Ashland Ma.01721
Cell 508-380-2322
Home 508-877-1673

Summary of Qualification:
Administrator: Nursing home administrator with over thirty years of experience w
ith
supportive qualifications in the area of crisis manag
ement, marketing,
community relations, cost /inventory control, tactica
l planning, and
healthcare regulations / procedures.
Result oriented individual complemented by a hands on
management
approach and strong communication skills.

Work Experience:
March 2008-June 2010
Haven HealthCare
Administrator, Chelsea Center
Genesis Health Care
* 82 Bed Medicare Center
* Developed Monthly Safety Committee
* Developed Safety Manual
* Created new program for food distribution "All Hands on Deck"
* Involved in transition from one company to another
* Worked with all managers on Expense Control
* Developed Disaster Manual

August 2004- July 2007

Berkshire Health Systems
Administrator, Hunt Nursing & Rehabilitation
* 120 bed Medicare Center
* Improved Census from an average of 70% to 98%
* Created marketing programs to increase visibility in the community as well as
to improve center reputation in the healthcare community
* Developed monthly safety checklist to improve safety awareness
* Established New Dementia unit for 40 bed unit
* Came in under budget for workers compensation
* Excellent control on expenses for all disciplines
2001-2004
QAC ( Quality Assurance Company Consultant) for Long Term Care Facilities
Charlesgate Manor, Administrator, 100 bed Medicare Center

September 1998- February 2001

Beverly Enterprises
Administrator, Eastwood Care Center
* 145 bed Multi level short / long term care center
* Implementation of Prospective Payment System ( PPS)
* Excellent Survey 1999 & 2000
* Reorganized Purchase System
* Taught Managers about Per Patient Per day costs
* Excellent Control of expenses, At the end of first year expenses came in under
700,000
* Utilization of Cost Control Worksheet
March 1990 - August 1998
Hillhaven Corporation
Administrator, Bolton Manor
* 160 bed Multilevel short/long term care center
* Achieved better than 103% of projected budget for 3 years
* Implementation of Prospective Payment System (PPS)
* Center received JCAHO accreditation with score of better than 90%
* Excellent control of expenses by coming in under projected PPD for expenses
* Implementation of Managed care Program
1987-1989 Mediplex Group
Administrator, Mediplex of Lexington
* 202 bed multi -level care center
* Directed, improved and reorganized dietary delivery services which eliminated
prior
deficiencies and provided quality food service to the residents
* Implemented systems recruited experienced staff and encouraged a team approach
for all managers
* Instituted and implemented divisional ancillary system for medical supplies
1980-1987 Hillhaven Corporation
A subsidiary of National Medical Enterprises (NME) operating 300 Long Ter
m Care centers
* Brittany Convalescent Home (Currently Elliot House) - 1986-1987
* VFW Parkway Nursing Home 1984-1986
* Walden House Healthcare - 1980-1984
* Improved morale and lines of communication which minimized potential employee
relations
Problems during a company acquisition
* Selected as a member of recruitment committee to correct severe staffing short
age.
Reducing dependency on contract labor by 15%
* Center achieved budgeted goals without any adverse impact on quality care
Education:
1971-1975 Emerson College
B.S. Business & Industrial Communication (Cum Laude)