RESUME

BENJAMIN FRANKLIN GOODE

3830 Laurel Ridge Drive
Round Rock, Texas 78665-1156
Telephone: 512-733-6451
Email: goodebenjamin@yahoo.com
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PROFILE: Accomplished instructor excels in demonstrating hands-on techniques

and command skills.
Knowledge to research, analyze and apply with strategic agi
lity critical
issues involving international and especially Latin America
n
Affairs.
Innovative and articulate diplomatic skills.
Ability to converse in Castilian Spanish as well as English
.
Ability to deal and negotiate with Latin American business,
travel,
transportation, education and civil authority matters.
Technically proficient in computer operations with fluency
in
English and Spanish.
I have a great deal to offer in the area of Latin American
intercommunication. My capabilities extend beyond the abil
ity to speak
Spanish. I understand the culture, customs, mannerisms and
idiosyncrasies like a native. I was born in The Republic of Panama
and lived there for twenty three years.

PRIMARY QUALIFICATIONS:
MASTER OF LIBERAL ARTS
International Affairs
(Concentration in Political Science and
Diplomacy)
BACHELOR OF ARTS
International Relations
ASSOCIATE OF ARTS
Government
BILINGUAL: English/Spanish (Castilian)
(Read, Write & Speak)
ADVANCED COMPUTER OPERATION EXPERTISE
WORK HISTORY: Computer Lab -Instructional Technology
Aug. 2002 - May 2005 St. Edward's University
3001 South Congr
ess Avenue
Austin, Texas 787
04
Job Description: Provided support and assistance for students and staff in t
he operation of computer workstations and printers. This included WINDOW
S and MACINTOSH operating systems. Other duties included maintenance of the CPU
's and printers in the computer labs and locations throughout the campus. Daily
status reports transmitted to management via Email. Provided additional assist
ance
in the use of MS Word, Excel, Power Point, Netscape Communicator and Adobe Phot
oshop. Demonstrated importance of work flow methods for report writing. Biling
ual instruction (English/Spanish) and explanations was provided for Latin Americ
an International Students. Installed memory upgrade components and chips. Inst
alled software. Exchanged other CPU components such as mother boards and intern
al hard drives. Performed basic troubleshooting and repair on CPU components.
Assisted students with their privately owned laptop computers. Installed fire w
all software and virus software protection on CPU's in the Computer Labs and thr
oughout the campus. Updated operating systems through servers connected to the
campus network system. Monitored status of Ethernet T3 High Speed Internet serv
ice.

OFFICE MAX: Sales/Technical Advisor,

2601 South I-35 Customer Relations
Suite 200 Feb. 2000 - May
2000
Round Rock, Texas 78664
Duties: Serving as technical advisor and sales associate for the Computer and S
oftware Department. Demonstrated use of computers and a diverse line of compute
r related hardware and software. Maintained inventory in warehouse. Compiled d
aily reports to management. Translated technical information for Spanish custom
ers. Compiled a high sales record.

PANAMA CANAL COMMISSION: Safety Inspector

United States Government June 1997 - May 1998
Civil Service
Balboa, Republic of Panama
Duties: Assigned to the Safety Division and Industrial Hygiene Branch. Conduct
ed radiation leak tests. Inspected all microwave related sites for compliance w
ith industry/government standards. Inspected Panama Canal Commission work site
s for OSHA infractions. Interacted with employees speaking both English and Spa
nish. Conducted Safety Training Briefings for new employees. Maintained invent
ory records of safety equipment. Used video and audio equipment to instruct saf
ety procedures. Distributed training materials to Commission offices and work s
ites. Conducted the annual Safety and Health Fair. Compiled weekly reports for
management.
SKILLS: Proficiency with Windows 3.1, 95/98, NT, 2000, ME and XP Professiona
l.
Extensive experience with Windows programs such as
Excel, Outlook, Word, Power Point, MS Publisher and non-W
indows
Programs such as M.S., DOS and Turbo Pascal.
Extensive knowledge of the operation, integration and imp
lementation
Of security software such as Feronic's Deep Freeze enterp
rise Edition
And network server edition versions 4.30 - 5.30 as well a
s Norton Anti
Virus corporate Editions.
Extensive experience in the configuration and trouble sh
ooting of
Wireless 802.11a/b/g Networks as well as File Transfer P
rotocol (FTP)
Software and hardware.
Problem solving skills. Extensive negotiating skills.
Extensive understanding of Latin American Governments, l
aws,
and economic systems on a political, diplomatic and
cultural level.

EDUCATION: MASTER OF Liberal Arts - International Affairs with a

Concentration in Political Science and Diplomacy
Aug. 2003 - Aug. 2005
St. Edward's University, Austin, Texas
Bachelor of Liberal Arts - International Relati
ons
May 2002 - Aug. 2003
St. Edward's University, Austin, Texas
Florida State University (Republic of Panama Br
anch)
June 1998 - June. 1999
Associate of Arts - General Studies
June 1997
Panama Canal Community College (DODDS, U, S, D
ept.
Of Defense)
Panama Canal Branch, Balboa, Republic of Panam
a

AWARDS: Panama Canal Commission - Cash award for 'Performance of

Assigned Duties in a Superior Manner'.