24600 Siltstone Square a Stone Ridge, Virginia 20105
jab8a33c@westpost.net a (703) 348.0596 (H) a (703) 244.4512 (C) Security Clearance Top Secret SUMMARY OF QUALIFICATIONS Skillful and dedicated Executive Assistant/Program Assistant with extensive expe rience in the coordination, planning, and support of daily operational time sens itive technical and administrative Front Office (FO) and program management func tions. Demonstrate capacity to provide comprehensive support for executive-level staff including scheduling meetings, coordinating travel, and effectively managing al l essential tasks. Proven track record of accurately completing research, reporting, information m anagement, marketing, and business-development efforts. Adept at developing and maintaining detailed administrative and procedural proc esses that reduce redundancy, improve accuracy and efficiency, and achieve organ izational objectives. Highly focused and results-oriented in supporting complex, deadline-driven oper ations; able to identify goals and priorities and resolve issues in initial stag es. Proficient in Microsoft Office System, Microsoft Visio(R), Microsoft Word, Exce l, PowerPoint, Outlook, WordPerfect, Access, Microsoft Project, and type 90 wpm with complete accuracy. PROFESSIONAL EXPERIENCE Keane Federal Systems, Inc. (FBI), Mclean, VA 2006 to Present Executive Assistant/Program Assistant/Sr. Consultant Supervisor: John Heiss, (202) 812-6492 a Primary focal point for developing and maintaining detailed office management practices to increase productivity, and achieve organizational objectives. a Receive and read incoming/outgoing correspondence, and summarize and prioritiz e review of correspondence. Edit written material for format, content, and clari ty. a Answer, screen, and direct phone calls on a daily basis to make sure that all executive calls are answered and directed back to the appropriate individual mak ing sure that all questions have been answered in a timely manner. a Participate in meetings regarding revisions to policy, procedures, and style a ffecting executive correspondence. a Coordinate exchanges of information and joint activities with staff of other o rganizations. Keep track of time frames and progress for developing responses. a Collaborate with senior management and other employees to achieve a document t hat is responsive to executive requests. a Respond to inquiries and requests for information from superior personnel. a Demonstrate capacity to provide comprehensive support for executive-level staf f including scheduling meetings, coordinating travel, and effectively manage all essential tasks. Obtain, exchange, and protect sensitive information. a Accurately complete research, reporting, information management, marketing, an d business-development efforts. a Support complex, deadline-driven operations; able to identify goals and priori ties and resolve issues in initial stages. a Draft and prepare special reports, projects, and revisions to correspondence p olicy, procedures, and style affecting executive correspondence. a Combine segments prepared by different personnel in different writing and form at styles into cohesive documents ensuring logical flow, clarity, and effectiven ess of written materials. a Orally communicate with management and employees internal to my organization. a Responsible for managing a myriad of complex, confidential, executive level ma nagement support programs. a Coordinate activities with the PMO office and other government departments and contact external clients when necessary. a Manage, review, and analyze correspondence and memoranda submitted to the Assi stant Executive Director/Chief Information Officer, Deputy Assistant Executive D irector, Assistant Director (including, but not limited to, US Senate, US House, Government Accountability Office, and Department of Justice Inspector General). a Ensure information Sharing documents, SENTINEL Executive Dashboards, Program R eviews, Weekly Status Briefings and SENTINEL Directoras Dashboards, Program Revi ews, and Weekly Status Briefing materials are organized and prepared, data used is accurate and current, and material is properly written and prepared. Communic ate with executives from other organizations to assist them with obtaining infor mation. a Manage the Automated Case Management Support System which involves logging, up loading documents, and reviewing incoming correspondence to appropriate FBI staf f members, and manage and update automated correspondence system. Work closely w ith FBI staff members to arrive at creative solutions to impediments barring the development of a timely response. a Assign, enforce, and extend due dates for correspondence. Coordinate all offic e moves, phone moves, and building maintenance with Mitre Bldg Management. Maint ain and manage monthly reporting and maintenance on all office equipment. COMPUTER SCIENCES CORPORATION a" CHANTILLY, VA 2005-2006 Resource Manager/Business Analyst, Supervisor: Douglas Cheek (703) 499-3424 a Support the entire life-cycle of all (Enterprise Mobile Solutions) EMS Resourc e Management Processes and Functions a EMSa primary point of contact for Salary Management (SALMAN). Establish imple mentation and schedules for my organization. Educate the hiring staff on the fr amework and help facilitate the exercise of mapping current/local job titles to the new job framework. a Process all job title changes, provide key dates and verify org structure/upda tes in SAP a Represent the business area in the preparation of the fiscal year Pay Review P rocess a EMSa primary point of contact for aLotus Notes Staffing Toolsa a EMSa primary point of contact for GPARS (Global Performance Appraisal Process) a Create and maintain staffing resources and staffing tools procedures to be use d by the EMS team a Assist managers in staffing for proposals, and open requisitions a Assist managers and staff with questions concerning HR processes and policies a Process all personnel change request (transfers, adds, promotions, pay increas es, terminations, etc) Computer Sciences Corporation, Chantilly, VA (TRILOGY) 2002-2005 Executive Assistant, Supervisor: Douglas Cheek (703) 499-3424 a Provided direct administrative and operational support to Vice President and D eputy Director a Direct and Indirect Budget preparation and execution support a Managed supply budget along with overall accountability a Oversee employee recognition and wellness initiatives a Supervised employee orientations including new arrival and entry/exit briefing s a Coordinate and consolidate inputs for weekly and monthly operational and finan cial status reports, auditing and validating senior executive-level customer int erfaces and reports. a Supervised the operation, content, access to, and maintenance of the EMS Websi te a Served as the Strategic Business Unitas (SBU) primary Lotus Notes, Electronic Time Entry System (E-TES), and XMS monitor, trainer, and troubleshooter a Supported Salary Management (SALMAN) and Global Performance Appraisal Report S ystem (GPARS) efforts a Scheduled and overseen major training and professional development sessions in cluding off-sites, all-hands, and brown bags Hawaii Federal Credit Union, Honolulu, HI 2000-2002 Executive Assistant, Supervisor: Cynthia Geiling, President/CEO, 808-847-1371 a Maintained CEOas travel, calendar, schedule, meetings, and appointments a Established and maintained contracts and personnel files a Indoctrinated new employees on company policies and benefits a Invoiced vendors for telephone, internet, and rental payments a Prepared termination packages for exiting employees a Coordinated staff workshops and training a Prepared payroll a Established and terminated medical, dental, 401K/457B plans, group life and lo ng term disability a Setup and maintained Access card Reader Software for entry/exit to building a Assisted CEO w/preparation of board packet for Board Meetings Education a University of Phoenix, Master of Information Systems , December, 2008 a University of Phoenix, Bachelor of Science/Business Management, August, 2007