MICHAEL W.

SENGER
3522 Ridge Road
Medina * OH * 44256
msbeb0b0@westpost.net
Phone: 425-256-0752

PROFESSIONAL PROFILE
Team Leadership Closing Strategist
Client Retention Specialist Competitor Research
Conflict Resolutions Skills Territory Sales Development
Creative Marketing Client Influence
Needs Analysis Project Management
CAREER OBJECTIVE
To join an organization where I can utilize my sales and territory management ex
perience partnered with
key sales skills and business operations management expertise to achieve company
sales goals and contribute
to the overall growth and profitability of the organization.
PROFESSIONAL SUMMARY

HUB INTERNATIONAL NORTHWEST LLC June/2009 - July/2010

BOTHELL, WA
Account Executive - Create and develop HUB International Northwest business Sele
ct Department. Build key relationships with our preferred carriers and underwrit
ers to insure market appetite aligns with department's business sales goals and
client profile.
*Create territory sales plans
*Implement key marketing strategies to maximize territory sales performance
*Qualify, present and close new commercial property & casualty clients
AMERICAN FAMILY INSURANCE,
AKRON, OH & SEATTLE, WA 2006 - May-2009
Regional Sales Manager - Outstanding track record of start-up success, market ex
pansion, and profit growth. Offer exceptional strategic vision, with ability to
identify and capitalize on profitable business opportunities. Insurance sales fo
cus with the small and medium commercial insurance markets. Commercial Underwrit
ing, Claims, Analyze risks, Manage by hiring, training, and motivating new busin
ess teams. Impeccable service delivery and accountability for goal achievement.
Effective coaching, motivating and training skills resulting in maximizing staff
performance and job satisfaction. Create a climate for high performance through
leading by example. Sales/Marketing: Consistently developed creative marketing
tools and approaches to successfully surpass territory growth and profit objecti
ves. Established, developed and supported commercial lines agency distribution s
ystems in multiple territories.
*Increased territory sales performance by over 55%
*Lead district teams that continually exceeded sales goals (Top 10 District out
of 148 regions)
*Created unique profit initiatives and retention plans (JD Powers Distinguished
District for Superior Customer Service)
MICHAEL SENGER INSURANCE AGENCY, CLEVELAND, OH 2001 - 2006
Agent/Business Owner - Entrepreneurial agent with a history of surpassing custom
er and carrier expectations. Leverage consultative-sales strengths to identify o
pportunities, nurture relationships and close deals. Dedicated and tenacious sa
les expert, with a reputation for consummate professionalism and exemplary ethic
s. Remains current on the latest trends in the industry, with comprehensive know
ledge of insurance products, services and best practices. Developed and impleme
nt sales plan and manage all phases of the sales cycle-from prospecting to close
.
Highly effective sales ability and presentation skills. Set vision and strategy
for driving execution of the business plan and exceeding goals and expectations
in one of the most competitive insurance markets in the nation. Demonstrated su
ccess pinpointing client needs and uncovering potential problem areas through as
sessment and analysis. Articulate and persuasive communicator at ease interactin
g with clients, underwriters, team members and management. Consistently met and
frequently exceeded the financial objectives of represented clients.

*Life Diamond (Top Life Insurance Sales Award)

*Ohio commercial lines production leader
*All American (2002, 2003, 2004, 2005, 2006, 2007, 2008)
*All Lines Qualifier
*American Star Agent (JD Powers Distinguished Agency for Superior Customer Servi
ce)
EDUCATION
*Cuyahoga Community College - Studies included marketing and business administra
tion
*Xavier University - "Train the Trainer" workshop
*The American College - Currently completing the CLF Designation
*Currently Licensed in: Property and Casualty and Life and Health Insurance
VOLUNTEERISM
*Team Sponsor - Relay for Life, American Cancer Society
*Team Sponsor - March of Dimes
*Coach - Youth Football
REFERENCES AVAILABLE UPON REQUEST