To Whom It May Concern:

Enclosed, please find a copy of my resume for your review.

Currently, I am employed as a Flight Attendant under Express Jet Airlines (regio
nal carrier for United).
Although I enjoy the Airline industry, I believe the caliber of my work extends
itself to a much more stable and prestige division of the corporate industry. I
offer professionalism at its highest level; I have a consistent drive to grow pr
ofessionally, I have great time management skills, I am honest, trustworthy, rel
iable, dependable, driven, articulate, well educated and am strongly committed t
o professionalism.
I recently made the transition into the Airline Industry because I wanted to exp
lore something new; as well the following factors which include: I have a solid
background in Customer Service, I love to travel and I have strong leadership s
kills. I believed that working in the Airline Industry would have been a great b
enefit for both me and for my career based on my reputation, my personality, my
professionalism, my charm, and my social ability to fit in with any crowd and my
ability to manage well in challenging situations. After several months of exper
iencing this new transition, careful consideration, and guidance I don't believe
the Airline Industry has been the best choice. And, I would very much like the
opportunity to revisit an Executive Assistant position within the corporate ind
ustry.
I believe that my achievement of receiving a four year's college degree, my expe
rience of having a consistent background, great working relationships/referrals,
a solid background in the area of Customer Service, defined leadership abilitie
s, my flexibility to having an open schedule, my awesome time management skills,
my impressive organization talent and my openness to continually develop as a p
rofessional makes me the ideal candidate to serve your company's distinguished s
taff.
I look forward to hearing from you as well as moving forward in the interview pr
ocess.
Sincerely,
Monica R. Bradley
347.443.0303 (Mobile)

Monica Bradley
mbc2e8c4@westpost.net
347-443-0303
OBJECTIVE:
To obtain a Full Time Administrative Assistant position
EXPERIENCE:
Chicago, IL
Flight Attendant, 2010-Present
Express Jet
*Announce and demonstrate safety and emergency procedures such as the use of oxy
gen masks, seat belts, and life jackets.
*Answer passengers' questions about flights, aircraft, weather, travel routes an
d services, arrival times, and/or schedules.
*Assist passengers in placing carry-on luggage in overhead, garment, or under-se
at storage.
*Assist passengers while entering or disembarking the aircraft.
*Attend preflight briefings concerning weather, altitudes, routes, emergency pro
cedures, crew coordination, lengths of flights, food and beverage services offer
ed, and numbers of passengers.
*Check to ensure that food, beverages, blankets, reading material, emergency equ
ipment, and other supplies are aboard and are in adequate supply.
*Collect money for beverages.
*Conduct periodic trips through the cabin to ensure passenger comfort, and to di
stribute reading material, headphones, pillows, playing cards, and blankets.
*Determine special assistance needs of passengers such as small children, the el
derly or disabled persons.
*Direct and assist passengers in the event of an emergency, such as directing pa
ssengers to evacuate a plane following an emergency landing.
*Prepare passengers and aircraft for landing, following procedures.
*Greet passengers boarding aircraft and direct them to assigned seats.
*Announce flight delays and descent preparations.
*Sell alcoholic beverages to passengers; Take inventory of alcoholic beverages,
and money collected.
*Walk aisles of planes to verify that passengers have complied with federal regu
lations prior to take-offs and landings.
*Administer first aid to passengers in distress.
*Inspect and clean cabins, checking for any problems and making sure that cabins
are in order.
*Inspect passenger tickets to verify information and to obtain destination infor
mation.
*Operate audio systems.
*Prepare reports showing places of departure and destination, passenger ticket n
umbers, beverage inventories, the conditions of cabin equipment, and any problem
s encountered by passengers.
*Reassure passengers when situations such as turbulence are encountered.
*Verify that first aid kits and other emergency equipment, including fire exting
uishers and oxygen bottles, are in working order.
Washington, DC
Concierge, 2005 - 2009
Classic Concierge
*Performed all necessary Concierge duties. Responsibilities included assisted Pr
operty Manager with various building tasks affiliated with building events plann
ing as well as restaurant reservations, party planning, floral arrangements, lim
ousine/car service and dry-cleaning service for corporate clientele. Provided in
formation about local features such as: shopping, dining, nightlife, and recreat
ional destinations. Made travel arrangements for sightseeing and other tours. P
erformed administrative duties on request. Worked with local and company vendor
to plan special events, parties, and meetings, which included but was not limite
d to: caterers, party rental supplies, AV equipment and much more. Assisted in d
ay to day operations of property management. Ensured that all clients' expectat
ions were addressed in an efficient and highly customer service oriented manner.
Concentrated on customer satisfaction and quality events management in addition
to maintaining communication with building security regarding building safety p
rocedures. Proven ability to interact with all clients, internal and external, e
ffectively with tact and diplomacy in line with property service standards.
EDUCATION:
B.S., Business Administration/Bible, 2001
Nyack College, New York, NY
A.A., Liberal Arts, 1998
St.John's University, Jamaica, NY
ADDITIONAL SKILLS:
Community Vendors, LLC - 2005-2007 - Washington, DC
Interior Design/Home Organizer - 1998-Present - Silver Spring, Maryland
Home Assistant Manager - 1998- 2005 - New York
Other