Heidi Riedel-O'Brien

1246 Crescendo Drive * Roseville, CA 95678 * (916) 412-8265 * hrce97dc@westpost.

net

Bringing over 9 years of experience as an Assistant in all facets of Office Admi

nistration, Bookkeeping, and Human Resources. Technical proficiencies include MS
Office Suite (Word, Excel, PowerPoint, and Outlook 2003-2007), PeopleSoft, Labo
r Scheduling, HRIS, AS/400, Adobe, and Internet Explorer in both a Microsoft NT
& XP environment. Keyboarding 55+ wpm.
* Customer Service / Client Relations * Business Correspondence * Inventory and
Asset Control
* Office Management / Administrative Support * Organizational Skills * Staff Tra
ining & Supervision
* Scheduling & Event Coordination * Accounts Payable/Receivable * Human Resource
Management
* Expense Control * Account Management * Office Machines

* Diligent detail-oriented Assistant who excels at multi-tasking in a fast paced

environment, completing projects within time and budget constraints
* Experience managing resources, calendars, budgets, and maintain confidentialit
y and professionalism at all times
* Liaison between management, employees, and clients to ensure proper lines of c
ommunication critical in addressing a myriad of problems and issues requiring im
mediate attention and resolve
- Maintain over 50 active client accounts
* Maintain excellent written and oral communication skills, problem resolution a
bilities, and a high level of confidentiality
* Compose, type, and distribute newsletter, meeting notes, routine correspondenc
e, and reports
* Prepare presentations, materials for conferences, and meetings
* Directed workload of department clerical staff to ensure project completeness
* Skilled at interviewing, hiring, training and evaluating employees in areas of
administration and accounting
* Establish and maintain Human Resources-related employee files reflecting salar
y increases, deductions, garnishments, benefits, payroll exceptions, and W-2 wit
hholdings, exercising a high level of confidentiality
* Make domestic and overseas travel arrangements, and prepare and process expens
e reports
* As Financial/Payroll Analyst fully manage accounting and reporting functions a
s well as weekly payroll processes for 300+ employees
* Maintained inventory for office supplies, uniforms, and equipment ensuring sto
ck and regular availability
* Research account transactions, demonstrating a keen ability to recognize and r
esolve discrepancies
- Recovered over $516,000.00 in unpaid revenue for 2007
* Reliable Assistant who is long term commitment oriented

Resume of
Heidi Riedel-O'Brien
1246 Crescendo Drive * Roseville, CA 95678 * (916) 412-8265 * hrce97dc@westpost.
net
G4S Wackenhut Corporation, Sacramento, CA - 1999 - 2009
Position Department Period Worked
Administrative Assistant III Finance / Payroll September 2007 - 2009
Administrative Assistant II Human Resources / H.R. Specialist 2002 - September 2
007
Administrative Assistant I Administration / Personnel Clerk October 1999 - 2002
Administrative Assistant I Administration / Receptionist June 1999 - October 199
9

Ashford University Business / Medical Administration 01/26/10 - to Present

Human Resources/Affirmative Action The Wackenhut Corporation March 2007
Fingerprint Roll Certificate # 501172 CA Department of Justice February 2004
Payable Ledgers The Wackenhut Corporation February 2000
Service Plus Applications The Wackenhut Corporation November 1999
Secretarial Procedures VES Inc. March 1999
Keyboarding Certification (59 wpm) VES Inc. May 1999
High School Certification State of California November 1986