Regina C.

Williams
7230 Anna Ave Apt. 10
Saint Louis, Missouri 63143
(314)853-4008

Dear Sir or Madam:

In the interest of investigating employment opportunities, I have enclosed a cop

y of my resume for your review. It will furnish you with specific information re
garding my education and experience.

I am certain that my education, experience and willingness to learn are assets t

hat would benefit your organization. I would very much appreciate a personal int
erview with you to further explore the possibilities of my becoming a permanent
member of your team.

I look forward to your positive response. I can be reached at the telephone numb
er listed above.

Sincerely,

Regina C. Williams
Enclosed: Resume
REGINA C. WILLIAMS
objective
To secure a position as a Professional Medical Office Administrative Associate,
that will utilize my experience and offer opportunities and growth.
Experience
2009-Present SSM DePaul Medical Group St. Louis, Mo.
Receptionist II
Answering high call volumes to facilitate patients needs.
Phone triage and scheduling appointments.
Call out new and refilled prescriptions.
Communication between patients and physicians.
2005-2009 St. John's Mercy Hospital/Skilled Nursing St. Louis, Mo.
Office Assistant III/Receptionist(PRN Status)
Greet patients/visitors and direct traffic flow within facility.
Data entry; confidential patient data and new residents' info.
Answer and direct incoming calls for all departments.
Patient scheduling for Physical/Occupational therapy and Personal hygiene consul
ting appointments
2001-2002 Cardinal Glennons Children Hospital St. Louis, Mo.
Central Service Department
Order supplies for the ER and other medical floors.
Overnight inventory and stock.
Answering a high call volume.
1998-2009 St. Mary's Health Center St. Louis, Mo.
Emergency Department Administrative Assistant
Greet patients/visitors and verify insurance benefits.
Prepare patient charts for those that arrive by Ambulance and walk-in patients.
Collect, document and post co-payments.
Order Lab test, Ct scans, MRI's, X-Rays, Ultrasounds, and other test needed.
Place outgoing calls for Physicians, Social Workers and Mental Health Specialist
s.

1995-1998 St. Mary's Health Center St. Louis, Mo.

Administrative Assistant- Cardiac Intensive Care Unit
Log patient reports.
Scan patient charts.
Data entry of patients charges for supplies, equipment and services.
Maintained medical insurance referral records.
Ordered lab test per physicians.

Education
1994-1995 Missouri College St. Louis, Mo.
* Certificate- Medical Administrative Assistant
1989 Eureka High School Fenton, Mo
.
* Diploma- General Studies
Continuing Education: Health Insurance Portability Accountability Act
Qualifications Summary
* Organized, prompt, self-motivator, attentive to detail, patient, and works we
ll with others as a team player
* Co-pay, collections, and process financial information for billing purposes.
* Proficient in Microsoft Word, Excel, Access, Power Point, Outlook, Electronic
10 key by touch, EMR, and EPIC.