MELVYN SMITH

mse44280@westpost.net
4803 Vermilion Drive, St. Louis, Missouri 63128
(314) 686-8429
WAREHOUSE & DISTRIBUTION MANAGER
Dynamic management professional with significant achievements in Warehousing & D
istribution, including evaluating business processes, identifying cost-saving so
lutions, and creating action plans & procedures. Highly qualified business lead
er with demonstrated ability to function in a fast-paced, highly competitive env
ironment. Expert in managing cross-functional teams and streamlining operations
to meet or exceed company goals.

* Budget Administration
* Multiple Site Management
* Warehouse Layout & Design
* New Facility Startup
* Project Management
* Process Improvements
* Process Compliance Audits
* Inventory Management
* Multiple Shift Operations
* Safety - OSHA Certified
* First Aid - First Responder
* Material Handling Equipment Trainer
* Write Training Programs
* Train-the-Trainer Coach
* Team Building Coach
* ISO 9002 - Auditor
* Six Sigma a" Green Belt
* Customer Service

PROFESSIONAL EXPERIENCE
HDA LOGISTICS - Book & Magazine Distributor 2006 - 2010
General Manager - Warehousing & Distribution
Responsible for warehousing and distribution of books & magazines to retailers t
hroughout North America and Canada utilizing seven Distribution Centers:
* Startup of three St. Louis Distribution Centers.
* Coordinated the startup of four out of State Distribution Centers.
* Designed magazine picking system and layout for five Distribution Centers.
* Reduced Operating Cost.
* Improved Productivity & Order Picking Accuracy.
* Implemented OSHA Compliance Programs.
* Implemented a fully automated book picking system.

USF LOGISTICS a" 3PL Provider for Procter & Gamble 2003 - 2005
Site Manager - Warehousing, Distribution, and Logistics
Responsible for warehousing and distribution of Procter & Gamble products throug
hout North America and Canada utilizing four 24/7 facilities, fleet of company o
wned tractor trailers, and private carriers:
* Reduced Operating Cost.
* Improved Productivity.
* Startup of innovative Semi-automated Layer & Case Pick Operation.
* Startup of new 250,000 sq. ft. facility.
* Successfully retained 3 year 3PL contract effective November 2005.

PENSKE LOGISTICS - 3PL Provider for Whirlpool Corporation 2001- 2

003
Regional Distribution Manager
Responsible for warehousing and distribution of Whirlpool appliances throughout
six states utilizing five distribution centers, fleet of company owned tractor-t
railers, and private motor carriers:
* Turned-around failing 650,000 sq. ft. Distribution Center by providing leaders
hip and direction to managers and associates.
* Consistently met or exceeded operating goals through daily analysis and adjust
ment of expenses.
* Achieved annual savings of $258,000 in first year by improving productivity th
rough process improvement.
* Significantly improved space utilization at two major distribution centers by
redesigning warehouse layouts.
* Implemented systems and procedures that reduced damage by 67%. Winners of the
Whirlpool National Damage Reduction Competition in 2002 and 2003.
BUSCHART (CORPORATE EXPRESS) OFFICE PRODUCTS 1990 a" 2001

Division Vice President of Operations (1999 - 2001)

Promoted for exceptional leadership and management abilities to direct all opera
tions at seven major distribution centers for the worldas largest business-to-bu
siness distributor of office products. Managed $10 million operating budget as
well as profit & loss and capital budgeting. Created a productive work environm
ent and dramatically reduced employee turnover:
* Provided motivation and leadership to Warehousing, Distribution, Transportatio
n, Purchasing, Inventory Control, and Operations Managers to exceed company budg
etary and operating goals.
* Consistently met or exceeded operating goals through daily analysis and adjust
ment of expenses; consolidated orders to lower packaging and delivery expenses.
* Achieved annual savings of $212,000 by improving order-picking accuracy by 1.2
5% through use of item profiling and self made training videos as well as effect
ive performance feedback and team building efforts.
* Adjusted headcounts by using temporary employees during peak hours to reduce o
vertime expense.
* Utilized leadership experience and analytical skills to develop action plans f
or cross-functional teams that turned around operations for a failing distributi
on center, resulting in both operational and revenue improvements within three m
onths.
National Safety and Health Manager (1998 - 1999)
Proactive in leading the company Safety and Health efforts as well as assigned l
ogistics projects throughout 35 North American facilities. Traveled extensively
, visiting two facilities weekly to conduct training sessions and safety audits
to ensure compliance with OSHA and other regulatory bodies. Responded to OSHA, i
nsurance and other agency inspections/inquiries. Developed and implemented corre
ctive actions on past safety violations:
* Wrote and implemented Safety and Health Management Program that brought compan
y into OSHA compliance and reduced workersa compensation claims by 10%; distribu
ted, taught and audited the program throughout 35 facilities.
* Significantly improved safety and operating efficiencies by training and certi
fying Material Handling Equipment Operators in accordance with OSHA Standards.

Regional Director of Operations (1996 - 1998)

Advanced with increased responsibility to optimize warehousing and distribution
operations at nine facilities in five states:
* Obtained ISO 9002 certification by writing and implementing appropriate polici
es and procedures for warehousing, distribution, and inventory control.
* Wrote Best Practices for several departments including warehousing, cycle coun
ting, inventory control, item profiling and equipment maintenance that standardi
zed procedures and processes; improved departmental productivity and product qua
lity while reducing costly errors.
* Taught Logistics, Leadership, Supervisory and Team-building skills to improve
employee knowledge and team productivity.
* Initiated customer meetings to discuss and enhance service requirements.
* Selected for analytical, creative and leadership skills as one of six members
of National Warehouse Management Systems Steering Committee that evaluated and m
odified new systems.

Warehousing & Distribution Manager (1990 - 1996)

Appointed to manage warehousing and distribution operations at three facilities
as well as other projects assigned by Corporate Logistics. Analyzed expense, pro
ductivity, quality, and delivery reports. Responded to issues with personal int
eractions and staff meetings to boost morale, resolve problems and increase effi
ciencies:
* Developed operating systems and specific procedures used in training more than
80 warehouse supervisors and hourly employees that increased productivity by 25
% and reduced operating expense by $556,000.
* Designed warehouse layouts and selected appropriate technology and equipment t
o further increase operational efficiencies by 25 to 50%.
* Directed facility moves and operational start-up of 11 North America Distribut
ion Centers, and one UK Center, successfully managing and training project teams
involving up to 220 managers and employees.
* Provided leadership and direction to Shipping, Receiving and Transportation Ma
nagers to facilitate operational improvements throughout departments contributin
g to overall increase in productivity and customer satisfaction.

EDUCATION AND CERTIFICATIONS

University of Cambridge, England
Certificate of Education, English Language and Commerce
Aberdeen College, Scotland
Certificate of Education, Engineering Drawing and Accounting
Air Force and Army
Logistics
U.S. Department of Labor Occupational Safety and Health Administration (OSHA)
General Industry Safety & Health
Six Sigma
Green Belt
International Standards Organization (ISO)
Internal Auditor