CHRISTOPHER BOWEN

4839 Junius Street, Dallas, Texas 75246 ~ 214-923-8637 ~ ctbowen@gmail.com

STRATEGIC CUSTOMER-FOCUSED LEADER
Strategic Planning * IT Governance * Managing PMOs * Multi-Sourcing Strategies *
Fiscal Oversight
Contract Negotiations * Enterprise IT Solutions Development (SAP)* Enterprise Ar
chitecture * ITIL * TOGAF
Signature Leadership Results:
* Brought a business unit from initial US operations (no customers or resources)
to profitability in less than two years. Delivered the largest single transacti
on in the 12-year history of the parent.
* Managed resources across North America, EMEA and APAC for delivery of sales, s
ervices and technical support.
* Maximized supply chain solutions for customers allowing for different strategi
es for acquiring market share.
* Delivered complex IT projects in collaboration with COO's, CIOs, PMO executive
s, IT governance teams, and compliance resources; developed technical solutions
and go-to market strategies-resulting in profitable, prominent partnership with
HP.
* Strengthened IT implementation results finding savings of over $10M in project
s, setting clear and measurable standards for technical talent hiring processes
and solutions delivery performance.
* Cut contract labor expenses 78% during first year with business intelligence d
ashboard for Chicago Board of Trade that provided CIO view of employee performan
ce and function.
* Built high-performance teams satisfying enterprise IT needs at Mercury Interac
tive. Formed and led a 12-member team to execute customized IT governance soluti
ons. Drove multi-sourcing strategy at Marathon Oil, handling competitive vendor
situation between IBM, SAIC, and EDS.
* Created first feedback loop for technical product development at alfabet, conf
erring with Product Management, Consulting, and Sales organizations.
CAREER HISTORY & PERFORMANCE
ALFABET INC., Cambridge, MA DIRECTOR - US ALLIANCE DEVELOPMENT 2007-Present
DIRECT REPORTING TO CEO | ORGANIZATIONAL LEADERSHIP | STRATEGIC PLANNING
Took strategic, VP-level role to define core IT offerings, influence team archit
ecture/technical management solutions, and reach #2 US ranking for European-base
d global software firm. Launched global presales organization in alignment with
CEO and Chief Sales Officer. Confer with executives to maximize revenue through
technical products. Supply budget input, revenue forecasting, and financial repo
rting. Manage 6 reports.
* Launched ground-floor operations including sales procedures, new accounts, and
compensation plans; standardized language for software licensing, consulting se
rvices, and Statements of Work.
* Drove all contracts to fruition through interaction with CIOs and other IT lea
ders; closed largest software deal in history of the company at Bank of America.
* Planned, refined, and customized IT product and service offerings that secured
major accounts including JPMorgan Chase, Microsoft, Bank of America, and The Ha
rtford.
* Optimized team performance with metrics and reporting that identified strategi
c areas of need.
* Ensured consistent messaging through collaboration with executives, marketing,
and reps.
* Drove all contracts to fruition through interaction with CIOs and other IT and
business leaders; closed largest software deal in history of the company at Ban
k of America.
* Facilitated cross-cultural and task-related transitions, educating German team
s in consultative requirements gathering in new presales roles.
* Addressed cultural learning needs by establishing IT consulting, product behav
ior, and sales process expectations for new U.S. division
* Other roles included Senior Consultant, Managing Consultant - US
ACQUITY GROUP, Chicago, IL MANAGER 2006-2007
IT GOVERNANCE & COMPLIANCE | GLOBAL SOLUTIONS | PMO TEAM DEVELOPMENT
Headed IT Governance and Operational Optimization practice, developing and produ
cing solutions for large, key accounts including companies including Lockheed Ma
rtin, Capital Group, United Airlines, and The Hartford. Developed technology exp
ertise needed to close HP/Mercury solutions. Supervised 4 direct/20 indirect rep
orts with an annual revenue target of $3.5MM
* Enhanced HP Project and Portfolio Management (PPM) reach, creating sales campa
igns in conjunction with partners and principals and setting stage for HP PPM Pa
rtner of the Year distinction.
* Intensified technical expertise among teams with training and project preparat
ion, employing strategic staffing practices to maximize project ROI and timefram
es.
* Developed IT professionals into leadership roles, including promotions to Mana
ger and Director.
* Increased revenue by managing strategic partner relationships including Mercur
y alliance; leveraged Mercury connections to ease Portfolio Director access to h
igh-profile accounts.
MERCURY INTERACTIVE (KINTANA), Mountain View, CA
SENIOR SOLUTIONS CONSULTANT 2004-2006
TECHNICAL MANAGEMENT | PRODUCT DEVELOPMENT | CONSULTING LEADERSHIP
Positioned company as pivotal supporter to client enterprise IT strategy via pro
duct suite, facilitating $23M revenue as IT Governance technical expert directin
g assessment of technical needs and facilitating communications among technical
teams and business customer/users. As product/consulting and presales technical
support leader, supervised up to 6 direct and 12 indirect reports, enabling rare
95% billing utilization rate through strategic input to compensation policies.
Built integration to SAP as an internal development project.
* Led prominent IT governance solutions delivery engagements, consulting to clie
nt executives and fostering strong relationships with key stakeholders.
* Transitioned team mindset/skills to strategic outlook with ability to handle p
lanning, risk management, and client relationship management.
* Ensured robust, on-time deployment of Mercury solutions by delivery strategic
partners (Accenture, Bearing Point), developing implementation roadmap, managing
communications, handling resource allocation, and evaluating product functional
ity needs.
* Retained 97% of technical staff during period of business contraction, develop
ing unique bonus and salary structures credited with increasing team satisfactio
n.
* Boosted talent quality through staffing strategies to maximize and prepare res
ources for projects.
* Attained Top 3 team rankings company-wide, leading 140 campaigns to promote ma
rket-leading presence by through white papers, marketing messages, and documenta
tion.
* Nurtured relationships among consultants as go-to leader/SME and product evang
elist; conducted sales/presales education on competitive intelligence and functi
onality.
* Functioned as link between business and sales needs, serving as thought leader
assisting project teams in forming product direction.
* Maximized Fidelity's cash and HR utilization with Web-based project and portfo
lio management solution producing real-time data access and current-state report
ing capabilities.
* Other roles included: Sr. Consultant, Customer Value Manager
GRANT THORNTON LLP, Dallas, TX SAP TECHNICAL LEAD 1999-2000
MULTIMILLION-DOLLAR IMPLEMENTATIONS | ERP SOLUTIONS | TECHNICAL PROJECT DIRE
CTION
Project managed high-profile ERP/SAP installations including $14.5M Arctic Cat i
nitiative, influencing user-buy-in with education on projected $2M cost savings.
Set stage for Hitachi corporate acquisition by enhancing technical team SAP exp
ertise, impacting productivity and efficiency through training. Ensured on-time
project deliveries/deployments according to stringent budget and deadline requir
ements. SAP FICO development focus.
ANALYST, ANDERSEN CONSULTING (ACCENTURE): Created global estimating model for SA
P engagements, implemented supply chain management system, managed specification
s/solutions development, SAP Development with a combination of FICO, SD and PP F
ocus
EDUCATIONAL BACKGROUND
EMBA CANDIDATE, SOUTHERN METHODIST UNIVERSITY, DALLAS, TX
BACHELOR OF SCIENCE IN FINANCE, Arizona State University, Tempe, AZ
ITIL FOUNDATIONS CERTIFICATION ADDITIONAL EXPERIENCE WITH COBIT, CMMI , TOGAG 8,
ZACHMAN AND SOX COMPLIANCE