Cell 510-552-7263 tdf526c2@westpost.net Thanh Dinh Objective Summary of qualifications Seeking a challenging position in development team. * Knowledge of networking technology - ISDN, Modem, Ethernet, FDDI, Token Ring, ATM, HIPPI, Fibre Channel * Intimate with hubs, routers, gateways, switches, terminal servers, bridges, SG I and Sun work stations, Dialup server, mail server-clients, DNS server-clients , NIS server-clients * Knowledge of DDR for Remote Access in a Dial environment, PPP, PPPoE and PPPoA for DSL Aggregation, Frame Relay, X.25, AAA RADIUS and TACACS, VPDN L2TP/L2F pr otocols, L2VPN ATOM and L2TPv3, MPLS * Strong experience in UNIX, Sun 4.xx, Solaris, IRIX, DOS, Windows 95, Windows N T, Cisco IOS * Knowledge of Tcl, C, Bourne Shell, C-Shell, Korn Shell, HTML, CGI-bin, Basic, FORTRAN, Pascal, Assembly, Perl, Sed, Awk. * Course taken ICRC, ACRC, BCRAN, Multi-layer switching, QOS, ENA architecture, SONET, VoIP, MPLS * Design, implement and support test networks and test automation Employment May 2000 - September 2009 Cisco Systems, Inc. San Jose, CA IOS Development Test Engineer (Software Engineer) * Lead in New Feature testing projects for Cisco IOS * Design and execute black box testing for New Features in Cisco IOS and Cisco I OS Licensing * Review and resolve ambiguities found with the New Feature Specifications and P roducts Requirements Documentation * Create and implement New Feature Test Plans * Build and maintain New Feature Testbeds * Develop and verify New Feature Configurations * File bugs found and help development engineers to resolve problems found * Develop automation scripts for the development verifications testing and for the automation regression factory * Support the field with getting the New Feature implemented March 1999 - April 2000 Cisco Systems, Inc. San Jose, CA Manufacturing Test Development Engineer * Design test processes, create test procedure, and develop script for manufactu ring test automation. * Feedback Software/Hardware failures to design team. * Responsible for Cat8500 layer 2, layer3 ATM platform diagnostic coverage and i solation. * Define manufacturing test requirement for ENA. 1993 - 1999 Silicon Graphics, Inc. Mountain View, CA Member of the Technical Staff / Manufacturing Engineer * Designs, installs and integrates TCP/IP networks with existing systems. Serves as System/Network Administrator including the installation of operating systems , debugging and configuring mail-server clients, DNS and NIS server-clients, hub s, routers, gateways, switches, terminal servers and bridges. * Design test processes, create test procedure, write test scripts, manage repai r networks for Ethernet, FDDI, Token Ring, ATM OC3, HIPPI, Fibre Channel, ISDN, graphics subsystems, CPU, memory, I/O, peripherals including, RAIDs and OEM thir d-party option products. * Develop, implements web-based applications, installs web servers, and automate operation system / diagnostic software download. * Established full repair capabilities for all product lines and reduced FRU (Fi eld Replaceable Units) DOA rate from 8% to less than 1% through intensive traini ng of technicians and a focus on exceptional customer service. 1992 - 1993 Comptronix San Jose, CA Manufacturing engineer * Designed, installed, configured, and debugged complex network, hardware and so ftware operating systems to support production of major corporations throughout the Greater Bay Area. * Supervised five technicians and assured rapid problem identification and resol ution to support corporate goals of exceptional customer service. * Worked closed with customers to identify needs and develop solutions to comple x engineering problems. 1990 - 1992 Solectron Milpitas, CA Program Manager * Installed, maintained, and troubleshoot SUN OS, TCP/IP networking systems, and tested/repaired electronic and electrical systems and products. * Created/updated manufacturing and test processes to improve operations. * Prepared quotations for repair and maintenance contracts with major corporatio ns. Administered contracts as they were awarded. Developed, presented and achiev ed a System Administration contract with SUN. * Worked closely with customers to define and resolve system problems. * Began with Solectron as an Engineering Technician, rapidly promoted to Manufac turing Engineer and ultimately Program Manager supervising 15 others and oversee ing complex projects. Education 1985 - 1989 Santa Clara University Santa Clara, CA Bachelor of Science in electrical engineering 1996 - 1997 National University Santa Clara, CA Master of Science in telecommunication management References Available upon request.