TERRY CONDON

5600 24 Mile Rd Shelby Twp, Michigan

48316
586-665-8844
tc1025d06@westpost.net

MATERIALS / WAREHOUSE / OPERATIONS MANAGER

Enthusiastic results-motivated professional
with a strong background impacting business
expansion and profitability through
impeccable organization of resources, expert
implementation of systems and process
improvements, and an unmatched commitment to
achieving total operational success.
Talented communicator and team leader,
proficient forging and maintaining a wide
range of productive professional
relationships, and providing hands-on
training to boost aptitude and performance
expectations of personnel. Skilled at
identifying operational impediments and
delivering innovative streamlining solutions
that dramatically boost efficiency and
reduce overhead expenses.
Systems & Process Improvement
Communication
Troubleshooting & Streamlining
Leadership
Efficiency
Corrective Actions
Logistics
Management
Training
Organization
Analysis

PROFESSIONAL EXPERIENCE
CHRYSLER LLC SUPPLY, Auburn Hills, Michigan
1994-2008
Corporate headquarters of major US
automaker, with 10,000+ employees.
Launch Manager, 2008
Coordinated launch efforts for 2009 Dodge
Ram, overseeing all new or high risk
suppliersa"as well as Sequence Part Delivery
(SPD) suppliersa"and establishing and
communicating standard procedures. Conducted
hands-on supplier training on systems,
processes, and requirements, and provided
intensive analysis of delivery performance.
Avoided assembly plant disruptions by
recovering and verifying corrective actions
of suppliers, and directed 3 bargaining
staff handling material follow up.
Key Achievements:
Dramatically improved supplier-tracked
delivery performance, from 65% to 81%.
Achieved 0 disruptions at all 7 assembly
plants through buildout.
Ensured total supplier compliance with
requirements, processes, and procedures by
developing questionnaire and conducting
thorough audits prior to launch.
Program Manager, 2003-2008
Owner and administrator for numerous
systems, including Certified Line Shortage
(CLS), Supplier Extended Enterprise Claims
System (SEECS) and Shipment Tracking
Analysis & Reporting System (STARS).
Maintained communication with a wide range
of personnel, serving as liaison for e-
Corporate Issue Management System (eCIMS),
handling Supply Data Warehouse (SDW)
requests, and troubleshooting and resolving
a broad array of operational challenges.
Served as Supply representative on Supplier
Competitive Assessment Board of Directors,
and collaborated in resolving Supplier
Rating Disputes and Supplier Quality
Business Process Redesigns. Spearheaded
resolving supplier shortage claims impacting
data integrity, processing, and approvals,
and mediated supplier disputes. Provided
intensive training for responsible systems,
as well as other departmental processes, and
developed and maintained departmental
scorecards (IBSC).
Key Achievements:
Spearheaded redesign of line CLS system from
mainframe to web-based applications,
soliciting and securing funding approval.
Led 7-member programming team creating
Reengineered Requirements, boosting
functionality, processing time, cost
recovery, system flexibility, and launch
coordination.
Prioritized system maintenance and
enhancements to better serve clients/end-
users.
Generated $1M in annual savings by
collaborating with legal department to
overhaul SEECS, making supplier-entered
Excess & Obsolete material claims legally
binding.
Decreased cost recovery time of supplier-
caused disruptions 72%a"from 120 days to 34,
by implementing process and system
improvements.
Generated $3.6M in improved cost recovery
savingsa"a 30% increasea"due to upfront data
collection methods and documentation.
Earned Recognition of Excellence Award for
leading CLS system overhaul.
Senior Operations Specialist, 2001-2003
Provided expert support to Plant Production
Control and Tool Stores (OEM) operations for
19 Powertrain and Component Division Plants,
managing daily operations, capacity
planning, and constraint issues. Coordinated
new model programs and products, managed 5
year financial plan for Component Division
Plants, and coordinated launch of new
systems, involving standardization changes
and ISO documentation. Benchmarked and
implemented best practices, and provided in-
depth, hands-on training to support Lean
Manufacturing principles. Conducted rigorous
audits of Plant Production Control
processes, implemented corrective actions,
and monitored plant and divisional
performance utilizing scorecard
measurements.
Delivered fast resolutions to an extensive
list of chronic supplier-related issues,
including packaging, mixed parts, incorrect
loading and labeling, logistics, scheduling,
and more.
Advanced Program Coordinator, 2000-2001
Collaborated with Program and Component
Operations Manager through launch of CS
Pacifica program at Ajax Trim, managing and
coordinating weekly meetings with Component
Operations, MHE, and Logistics to identify
and resolve all PC issues pre-launch. Served
as PPO Lead for Industrial Material
management and standardization efforts, and
supported New Castle Machining modernization
and WK module build.
Additional experience at Chrysler LLC Supply
includes: Tool Stores Manager (1996-2000),
Planning & Timing Manager (1996-2000), and
Material Control Analyst (1994-1996).
EDUCATION
Master of Science in Business Administration
Central Michigan University, Troy, Michigan
Bachelor of Science in Interdisciplinary
Studies
Michigan State University, East Lansing,
Michigan

ADDITIONAL DEVELOPMENT
Foundations of Leadership I & II
Individual Leadership Skills
Situational Leadership
Interaction Management
Team Building Workshops
Meeting Facilitation
JAOP Lean Manufacturing: Materials 5.0
Benchmarking Application Workshop
Advanced Problem Solving a" Root Cause
Analysis Workshop
ISO9001: 2000 Certification
COS / QS-9000 Documentation & Assurance
System Implementation
Turn Conflict Into Collaboration
Microsoft Excel Intermediate
Functions & Formulas in Excel
Microsoft Access Basic Skills
Auditor Overview
Dale Carnegie
PDCA Workshop
Cognos 8 BI Report Authoring Part I
Report Building with Impromptu 7.0
Powerplay Data Exploration & Reporting
DOT Hazmat General Awareness
SGV2000 a" Operator's Training Course
Self Guided Vehicle System User Course
AGV Manager Client Interface
SGV / MHCS System
MQAS Assessor
DOT General Awareness Compliance Training,
49 CFR 172.704
OP / PQI Workshop