EDWARD BENNETT

4818 MIDLINE ROAD

BALTIMORE, MD 21206
443-224-2911
eb8a6b3e@westpost.net
Summary 7 years experience in operations, administrating and monitoring of syste
ms some troubleshooting of system problems.
Experience Nuclear Regulatory Commission/ Ruland Associates 06/2007-present
Rockville, MD US
Network Monitoring Operator
Provided support for the data center operations. Performed and monitor data cen
ter servers, networks and communication circuits.
Facility and maintain, operability of mission critical system.
Coordinated third-party maintenance on various hardware such as, network equipme
nt such as LAN and WAN hardware, routers, switches, firewalls and vendor provide
d leased fiber and copper circuits.
Tracked maintenance and repairs using best of breed desktop tools and data cent
ric reporting tools.
Performed and assisted Network Administrators, Systems Administrators in trouble
shooting hardware, and communications problems.
Develop uniform operation procedures

Stragetic Business Systems, Inc., 12/2006- 02/2008

Monroeville ,Maryland. US
Network Computer Operator ,
Operates mainframe computers and client/server; monitors performance and securit
y, and corrected low level equipment /system malfunction;
Monitor error messages and made corrections
Performed duties and assisted Network Administrators ,and Engineers.
Handled and Resolved Hardware and Software problems.
Applied Unix Compaq commands for server monitoring including implementing updat
es and maintain procedures and logs
Perform Daily Backups and Restores applications on Servers using Symantec so
ftware.
L-3/Titan Corporation 11/1999-06/2007
Network System Operator
Network Operator who interfaces with all labels of personnel ,as well as compila
tion
Translated written formatting , and materials in a timely manner with staff memb
er and clients
Handled and resolved software and hardware issues.
..
Help Desk Support
Handled and supported UNIX Window NT, Window 2000 workstation servers.
Assisted problem resolution and service request.
Used and obtained Remedy Action Request Software for troubleshooting calls.
Operated and Monitor activities on the Files application servers and workflow se
rvers.
Transferred files internally and externally from operating systems using file tr
ansfer protocol utility
Perform daily system backup procedures and maintenance insuring optimal performa
nce of system operations.
Ruland Associates Inc. 5/1995-10/1999
Lead Operator
Responsible for monitoring production system operations, and ensures a high proc
essing rate.
Perform daily system backup and restores to system server.
Monitored telecommunication and determine corrective action with modem, controll
er, and line connections...
Education 2004- 2006
Hardware-,-Operator training. course in HP (Certificate)
Computer Data Processing and information System. Data Processing Institute (Cert
ificate)
IBM AIX -Training Courses in Operations.
Remedy Software (USAF Training Certificate
Windows, Support, Networking Protocols.
Ashworth College 2009
Security Clearance
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