JUAN ARMANDO GALAN MORENO

2025 Antwerp Avenue * Plano, Texas 75025

972.517.1382 * jg10538be@westpost.net
DISTRICT & OPERATIONS MANAGER
Proven operations manager with over 10 years of
experience leading business expansion and development
for international regions. Demonstrated ability to
improve service quality and delivery to meet and
exceed customer standards. Strong team leader with a
talent for guiding team members in bringing new
products into diverse global markets. Strategic
planner able to deliver operational efficiency and
effectiveness via business planning, budget
administration, and forecasting. Skilled relationship
builder able to establish and nurture long-term
partnerships with key clients across various channels
and industries.

District Management * Team Building & Leadership *

Operations Management * Business Development
New Product Introduction *
Customer Relationship Management *
Budget Administration * Strategic Planning
Training & Development * Process Improvements *
Customer Service * International Market Development
Consensus Building * Problem Solving *
Product Development * Commercialization *
Bilingual: English & Spanish

PROFESSIONAL EXPERIENCE
HALLIBURTON ENERGY SERVICE, Carrolton, Texas &
Villahermosa, Tabasco, Mexico * 1997-2009
$18 billion international specialized services
company serving the oil and gas industry.
Senior Product Champion (2006-2009)
Facilitated global launch of new technologies through
close cooperation with product development and
commercialization teams. Ensured new product
introductions achieved full value by directing the
activities of cross-functional teams. Developed and
implemented strategic plans for product-related
communications, support, commercialization, and
customer targeting. Supported focused product
development through recommendations on operations,
sales, marketing, and global deployment. Oversaw all
aspects of manufacturing and launch. Defined
performance management processes. Built brand
awareness and led efforts to increase customer
engagement, including introducing products to
existing customers.
* Built internal consensus behind adoption of a new
technology that was still under development. Gained
support for introduction of the technology in 14
countries.
* Designed a successful long-term strategic plan for
technology introduction, including facilitating
launch by creating a network of country product
champions that spanned the globe.
* Delivered presentations to customers such as Shell,
Conoco Philips, Petronas, Petrobas, and Pemex.
* Guided technology adoption by establishing and
leading an international training course for the
technology and support team. Conducted training for
more than 75 personnel.
* Penetrated new international markets, such as
Brazil, Mexico, Colombia, Indonesia, and Holland.
Commercial success in these markets paved the way for
entry into additional global markets.
Country Operations Manager, Mexico & Latin America
North (2000-2006)