PATRICK BUSSARD

693 Skyline Way, Westminster, Maryland 21157 * (410) 876-3140 * [M] (410) 299-31
11 * pbbb8bba@westpost.net
OPERATIONS / SALES LEADERSHIP: TRANSPORTATION ~ TRAFFIC ~ LOGISTICS
Customer-centric, energetic professional with a keen ability in securing win-win
opportunities to capture new business, attain high satisfaction rates, and stre
amline processes. Influential, adept communicator offering superior interpersona
l skills to foster cross-functional collaboration, build consensus among dispara
te groups, and promote team synergy.
* Forward-thinking and reliable leader; renowned for loyalty, innate competitive
nature, and unwavering determination to achieve results.
* Focused problem solver with a penchant for uncovering on-target solutions for
customers, managing multiple concurrent tasks, and resolving conflicts.
* Armed with over 20 years experience in transportation sales and operation mana
gement in the Baltimore-Washington and Northern Virginia market, as well as surr
ounding counties of Maryland.
* Knowledgeable of NMFC classes, rules for border clearance into Canada, and ter
minal/line haul operations to deliver immediate impact.
CORE COMPETENCIES
Business Development * Fleet Operations * Customer Service * Team Contributions
& Leadership * Training & Development
Revenue Growth * OS&D * Dispatch * Check-In Procedures * Human Resources * Outbo
und Operations
PROFESSIONAL EXPERIENCE
R & L CARRIERS, Baltimore, Maryland * 1999 - Present
Leading LTL motor freight carrier with a fleet of nearly 13,000 tractors and tra
ilers and serving the 50 US States.
Account Executive: Played a pivotal role in catapulting business growth in the B
altimore market (and surrounding areas) by heightening the visibility of the com
pany and its products/services among decision-makers in companies and organizati
ons of all sizes. Facilitated new employee on-boarding, mainly Account Executive
s, and equipped them with the right insights and skills to excel in their endeav
ors through training and development. Executed ad hoc projects and activities as
needed.
* Boosted bill count and revenue growth year-over-year.
* Took on additional responsibilities to support continuous operations in the ab
sence of other sales team members.
* Recognized for top performance and awarded bonuses as a result.
ESTES EXPRESS, Baltimore, Maryland * 1996 - 1999
Transportation company with 13,000 employees; network of 85 terminals for LTL an
d TL shipping and service to all 50 states, as well as Canada and Mexico.
Assistant Terminal Manager: Entrusted with oversight of 81 door operations when
Terminal Manager was not on site, as well as dispatch and outbound operations ma
nagement in absence of other supervisors. Executed all tasks related to human re
sources and delivered training to new employees.
* Provided critical sales support working closely with Freight Brokers, contribu
ting to $40k in sales revenue a year.
RINGER ENTERPRISES, Baltimore, Maryland * 1993 - 1996
Family based ocean container hauler and full truck load carrier serving the stat
es of Maryland, Pennsylvania, Virginia, Delaware and Washington D.C.
Sales Representative: Bolstered customer base and revenue growth every year. Exp
anded ocean freight business.
* Extended market reach beyond Baltimore.
Additional experiences include Sales Representative with Kingsway Transport and
Operations Manager with Keystone Terminals. Details of request.
EDUCATION
A.A., General Education, Catonsville Community College, Catonsville, Maryland