RICK W.

PURDOM
5205 Briercliff Road; Knoxville, TN 37918
home (865) 689-4654; rp102403c@westpost.net
LinkedIn: http://www.linkedin.com/in/rwpurdom
PROGRAMMER / ANALYST / NETWORK ADMINISTRATOR
Strengths: AMISYS / PICK / ORACLE SQL / COBOL / UNIX Programming; Software An
alysis;
User/Business Needs Assessment; End-User Support and Training; Custom Applica
tion Development
Background includes a proven record of information technology expertise, results
and achievements as a programmer, analyst,
and network administrator since 1988 in the healthcare, manufacturing, and publ
ishing industries.
* Demonstrated the ability to quickly learn/adapt to new technology, applic
ations and programming languages and serve
as a "go-to" programmer/analyst to troubleshoot complex software issues a
nd improve business processes.
* Earned recognition for the ability to develop customized applications or
modify existing software to improve the
sharing, accessibility and management of information.
* Proven experience in all phases of project management including meetings
with end users, identifying business
requirements, creating new applications, testing, troubleshooting, data c
onversion and implementation.
PROFESSIONAL EXPERIENCE:
COVENANT HEALTH / HUMANA; Knoxville, TN; 08/1998 - Present
HP3000/HP9000 AMISYS Programmer/Analyst & UNIVERSE/PICK Programmer/Analyst
Established a strong record of performance for implementing the software impleme
ntation, programming, analysis,
and troubleshooting efforts to support and improve information technology servi
ces for this large healthcare system.
Worked extensively with AMISYS, PICK, ORACLE SQL & PL/SQL, HP-UX, AIX, and LINU
X.
* Earned the reputation as the "go-to" Programmer/Analyst in the department
for EDI knowledge, ad hoc
reporting/extract requests, error-free programming assignments, and UNIX/
LINUX operating system support.
* Received incentive bonus based on recognition from senior management for
"unprecedented" accomplishments based
on the quantity and quality of completed assignments.
* Designed and implemented inbound/outbound data logging application for Te
nnCare and developed user friendly inquiry
screens that enabled employees to research vendor complaint issues or dat
a inconsistencies.
* Designed new extract programs which were adopted on all extracts when Ten
nCare program was brought in-house.
* Selected as the primary AMISYS EDI programmer and earned recognition for
successfully redesigning, rewriting,
improving and maintaining the EDI process to more effectively meet the co
rporate-wide business requirements.
* Implemented and maintained the LINUX ftp/smb server that improved company
-wide access to critical data and the
ability to archive reports and extracts.
 * Recognized for significant contributions/achievements for leading the dat
a conversion, monitoring, troubleshooting,
and successful migration from PICK to AMISYS with immediate system effici
ency.
* Programmed a claims sampling process that significantly streamlined the p
roductivity and effectiveness of random
claims auditing for quality control purposes.
* Selected to serve as one of the primary contacts on a long-term project t
o assist in documenting programs and files
for the IT department of a Florida based healthcare organization that was
acquired by Humana.
SYNCRO CORPORATION; Arab, AL; 02/1993 - 08/1998 & 10/1989 - 10/1991
General Automation PICK, D3 & ADVANCED PICK Administrator/Programmer/Analyst
& Novell Network Administrator
Managed and performed all aspects of the information technology support and netw
ork administration services for this
electronic/electrical component manufacturing facility. Collaborated with the s
enior management team and staff in each
department (distribution, warehouse, finance, sales, engineering and maintenanc
e) to develop and implement improvements
to software, hardware and peripherals.
* Assumed the initiative to personally study/learn PostScript and barcode t
echnologies and used this knowledge to
create in-house graphics and barcodes that were integrated with PICK; pro
ject saved thousands of dollars by
eliminating the need for expensive third-party software.
* Interacted with employees throughout the facility to identify specific bu
siness requirements and implement
programming, software or hardware improvements, modifications and upgrade
s that increased efficiency.
* Administered the entire network including building, maintaining and upgra
ding desktop computers, programming time
clocks, adding new users, implementing network security procedures, and m
aintaining system integrity.
* Evaluated, selected, purchased and maintained printers, printer supplies,
terminals, desktops, servers and software.
* Achieved recognition for successfully redesigning, reprogramming and main
taining the payroll application that
improved reliability and reduced payroll processing time from approximate
ly 10 hours to 15 minutes.
Additional Experience:
TAB BOOKS/McGRAW HILL; Blue Ridge Summit, PA; 05/1992 - 02/1993
TOPIX/UNIX System Administrator; Sequoia PICK Programmer
KEYSTONE HEALTH PLAN/BLUE CROSS BLUE SHIELD of PENNSYLVANIA; Harrisburg, PA; 10/
1991 - 05/1992
PICK Programmer/Analyst
BUSINESS SCIENCES INC.; Knoxville, TN; 05/1988 - 08/1989
PICK Programmer/Analyst
EDUCATION & TECHNICAL TRAINING:
NEW HORIZONS COMPUTER LEARNING CENTERS; Knoxville, TN
Perl Scripting and Oracle PL-SQL
AMISYS LEARNING CENTER
Technical Orientation, Amisys Advance & Programmer Migration
PELLISSIPPI STATE TECHNICAL COLLEGE; Knoxville, TN
C Programming
CRYSTAL DATA SYSTEMS/TRAVELER INFORMATION SERVICES; Huntsville, AL
NOVELL Network Systems Administration
SEQUOIA SYSTEMS, INC.; Marlborough, MA
TOPIX/UNIX Systems Administration
MCDONNELL DOUGLAS TRAINING CENTER; Vienna, VA
PICK Programming and Systems Administration
TENNESSEE TECHNOLOGICAL UNIVERSITY; Cookeville, TN
Math/Computer Science Major
VANDERBILT UNIVERSITY; Nashville, TN
Pre-Medicine Major