BARBARA DICKEY, MBA, MS, PMP

14689 Hamlin Blvd. * Loxahatchee, FL 33470 * 561/248-4482 * Barbara Dickey * bd1

0f39f4@westpost.net
Senior Program/Project Manager with an outstanding contributory record as a busi
ness services engineer.
Achieving exceptional process improvement results in technology implementation,
end-user operations, and executive control
__________ ACHIEVEMENT PROFILE __________
* Federal and State service highlights include a consistent history of expectati
on-surpassing deliverables in: infrastructure development (EAI [enterprise appli
cation integration], enterprise architecture, IT department upgrading, applicati
on development, etc.) and facility development & construction; director-level ma
nagement competencies encompasses: optimizing project management processes, driv
ing unnecessary costs out of the equation, and translating complex business proc
esses into automated transaction & accounting, web portal, and consumer self-ser
ve platforms.
* Empower senior executives and business owners to stay focused on core business
objectives by reducing complexity and ensuring adherence to project timelines a
nd budgets.
* Directs, at any one time, 1 major (>$500K - >$10M, each) and several smaller p
rojects with up to 40 technical professionals without additional managerial and/
or supervisory layers to reduce project management office costs.
* Recognized as a national expert in projects related to environmental water res
ources protection and health facilities construction.
* Leadership contributions include strategic & financial planning (subject matte
r expertise include cost estimating and implementing program controls) and all a
spects of project management (including risk management and organization effecti
veness development). Federal and State Agencies supported include the Department
of Interior [USGS, USFWS], Department of Defense [NAVFAC and USACE], the EPA, t
he State of Florida's Department of Environmental Protection and its Water Manag
ement Districts and county governments.
__________ CAREER HISTORY __________
MACDONALD-BEDFORD, Alameda, CA 2006 - Present
Program Manager (Jan. 2010-Jan. 2011)
Overview: Authored the proposal, and led a management systems upgrading developm
ent featuring performance metrics for the Transformation Program for Veteran Aff
airs' Construction Facility Management [VA CFM] in Washington, D.C. The goal was
to empower top-tier executives with performance measurements capable of identif
ying efficiency enhancement opportunities within major ($10M+) VA facility desig
n and construction projects. Mandate involved absorbing strategic plan details,
existing business solutions, and a labyrinthine protocol structure in order to g
enerate management streamlining and program cost-reduction results. Accomplishin
g these goals involved integrating construction planning & development inclusive
of system design & implementation in order to deliver a streamlined assessment
system.
Scope: Directed 1 project control scheduler and 1 administrative assistant. Gene
rated and delivered over 30 major performance metric instruments, a high proport
ion of which detailed impact to Fiscal Operating Plans and demonstrated the effi
cacy of new controls (covering facility build & leasing, capital & labor budgeti
ng, IT, and administration) to be implemented in VHA, NCA and VBA [Veterans Heal
th Administration, National Cemetery Association, and Veterans Business Administ
ration] programs.
Environment: Paragon, RPPTS, Share Point, MS Office Suite, P6 Project Scheduling
.
Achievement Highlights
* Developed methods for extracting information from multiple data streams and IT
architectures, generated reporting dashboards, and developed methodological imp
rovements for executive oversight.
* Developed the proof of concept phase for a CRM integrated reporting system bas
ed on the Actuate Birt platform.
* Delivered significant intellectual capital in the form of improvements to CFM'
s Program/Project Management Reporting System; streamlining and program cost-red
uction opportunities were identified and implemented.
Project Manager (Aug. 2006-Dec. 2009)
Overview: Directed a $10M contract with USACE [United States Army Corps of Engin
eers]. Provided leadership to scheduling staff engaged in managing 200+ environm
ental /construction programs and projects. Projects included: Comprehensive Ever
glades Restoration and Lake Okeechobee Dike Restorations (in continuity with for
mer employer), a dam in Puerto Rico, and a Coastal Navigation system
Scope: Led a team of 10-15 project control specialists (construction schedulers
and IT specialists). Supervised Project Control Specialists employed by MacDonal
d-Bedford, Greenhorne & O'Mara, and ADA. Worked as a team with Parson's project
managers and schedulers.
Subject Matter Expertise: Primavera Certified Scheduler (P2/P3 and P6). Trained
USACE Project Managers and Contractors in Earned Value Management.
Achievement Highlights
* Mentored a client-commendation earning project controls team supporting desig
n, development, scheduling and reporting for the American Recovery and Reinvestm
ent Act (ARRA) initiative.
* Simultaneously managed 3-5 projects at any one time and functioned as a tirele
ss, get-everyone-on-the-same-page catalyst.
* Generated fiscally balanced Program Control solutions; for example, developed:
the organizational Quality Control Plan; a Scheduling Guide for Program Control
s/Project Managers; a department reporting system; a development framework; a bu
dget process improvement inputting/reporting request system; an ARRA monitoring,
controlling, and reporting system; a request identification system; as well as
other program controls including naming conventions development. Received award
from USACE for ARRA support.
SOUTH FLORIDA WATER MANAGEMENT DISTRICT, Palm Beach, FL 1985 - 2005
Program/Project Manager (1998-2005)
Overview: Managed, matrix managed, or served on implementation teams for multipl
e projects simultaneously.
Scope: Directed up to 10 full time employees and 24 subcontractor staff at any o
ne time. Led action plan conceptualization, development, and execution from requ
irements gathering to budgeting through to scheduling and sign-off.
Subject Matter Expertise: Managed initiative implementation, strategic plan deve
lopment & execution, PMBOK development, and SDLC planning & execution. Generated
solutions encompassing LAN/WAN/SAN installations, radio communications, IP tele
phony, server farm & software configurations, document management, GIS developme
nt, and business virtualization including development of complex web portals.
Program/Project Leadership Highlights
* Acceler8 Implementation Project, Project Manager; Budget $.6M. (10 FTEs/contra
ctors)-directed IT installation in new facilities; led employee development and
procurement, engineering, construction, contracting, budgeting, and procurement.
* Enterprise Integrated Database Convergence Project, Sr. Project Management Ana
lyst-strategic thought leader for enterprise-wide convergence (SQL servers, Orac
le & Access databases, Excel files, and legacy systems) initiative inclusive of
redesigning database tables, enhancing SQL processes, and ensuring virtual acces
s.
* CERP Information and Data Management Program, Program Manager; Budget $7.9 M f
or Information and Data Management (IDM) (10 FTE and 24 contractors)-30 year pro
gram
Achievement Highlights
* Turned around one of largest IT environmental restoration project-reduced oper
ating budget 20% by implementing best practices; recruited to manage program by
Executive Management. Project risked collapsing, lacked accountability and inven
tory tracking system; engineered new processes, organized, designed, and impleme
nted new user-interfaces; advanced the project beyond acceptable status within n
ine months.
* Led numerous upgrading initiatives in the following areas: infrastructure mana
gement, electronic document management, scientific and electronic data managemen
t, GIS, quality control/quality assurance, and virtualization.
* Managed numerous projects related to modeling, field data collection and monit
oring, permitting, chemistry laboratory, hydrology and hydraulics, engineering,
and biology; led laboratory LIMS implementation & testing, district wide technol
ogy needs assessments, server migrations, and systems deployment/rollout of equi
pment.
Senior Systems Analyst/Systems Analyst (1989-1998)
Senior Programmer /Programmer (1985-1989)
__________ PROFESSIONAL DEVELOPMENT __________
Education: Master of Science, Information Technology / Project Management (2006)
, Colorado Technical University. Masters of Business Administration (2000), Flor
ida Atlantic University, Bachelor of Applied Science, Technology Management (19
85), Florida Atlantic University.
Accreditation: Program Management Certificate (2008), George Washington Universi
ty. Certified Applications Trainer (1992). Colorado Technical University Certif
icates: Telecommunications, Database Administration, System Analysis Project Man
agement, Primavera Certified Scheduler.
Additional Training-courses: Geographical Information Systems [GIS]; Groundwater
Flow Monitoring; Groundwater Solute Transport Modeling; C; Object Oriented Prog
ramming; University of Florida Strategic Project Management; Risk Project Manage
ment. Completed Levels 1-2-4 of Florida State University's Executive Certified P
ublic Manager Program.
Additional Training-lectures, seminars, trade conferences, mini-courses: Project
Management, Leadership Skills, Primavera P3E Planning & Control, Managing Techn
ical Professionals, Coaching Skills for Managers & Supervisors, Project Manageme
nt for IS.
Affiliations: PMI, Beta Gamma Sigma, Timer Power Awards, Society of American Mil
itary Engineers.
Academic Leadership: President, Alumni Association for Environmental.