Mary N Ricks

10210 Green Forest Drive Silver Spring, MD 20903 (H) 301-439-8087 301-646-8
330
Email: mr10f4282@westpost.net US CITIZEN
Skills Summary
a Complex multi a" million dollar project management
a Operations execution Strategy & Implementation
a Real Estate Analysis & Feasibility Studies
a Staff & Line Operation in Union/non Union Settings
a Team Building, Leadership & mentoring
a Problem solver and detailed Executive presentations
a Pilot Startups/ Restricting/layout/closure
a Regulations/Compliance/ Training & management
PROFESSIONAL EXPERIENCE:
9/2010 a" present a" (all volunteered work) - Parks & Ricks Inc. a" Property Man
ager - Herman Ricks or Gordon Parks a" 301 -439 -8087
a Responsible for day to day operations which entailed ensuring the safety of te
nants and a working facility that meet district of Columbia Housing code. Proper
ly maintained and routinely inspected the premise to ensure tenants were in comp
liance with stipulations in lease agreements. Advised staff and planned organiza
tional needs, resources, schedules, meetings and proposals weekly to avoid an
ything slipping through the cracks.
a Manages several properties where I am required to participate in the eligibili
ty re a" certification and Housing choice voucher for moderate and low income te
nants. Utilizes automated technology to review federal and local programs to en
sure timely processing of annual eligibility interviews, unit transfers, income
guidelines, and rent determination.
a Prepared correspondence and policy guidance adhering to court proceedings, hou
sing expectations and meeting tenantas needs. Utilizing Microsoft Office Suite i
n conjunction with Windows applications, I generated financial tactical reports
as well as other vital communications.
a Held standardized meetings with tenants, court personnel, and Housing Authorit
y to ensure compliance with business license applications, eviction processes, a
ny updates. Implemented terms of lease agreements and enforced them according to
the statue in the District of Columbia.
a Duties also included keeping accurate and update records of income and expendi
tures from propertyas operation. As a problem solver, I promptly made repairs an
d listened to complaints if warranted. Skillfully advertise when necessary of if
vacancy occurs, overseeing all purchase orders or activities with contractors a
nd or vendors. I also communicated with the Department of Housing when leasing u
p new or prospective tenants, adhering to all pre a" move a" in rules and regula
tions.
4/2010 a" 8/2010 a" Department of Commerce a" (U S Census) a" Enumerator a" Suza
nne Pollack a" 856-287-7520 or Kesi Stribling 202-560-6393 -Rockville, Maryland
a Planned work by reviewing assignment area to determine organization of neighbo
rhoods and located households for conducting interviews.
a Conducted interviews with residents in assigned areas by following stringent g
uidelines and confidentiality laws. Explained the purpose of the census intervie
w, answered residents' questions, elicited information following a script, and r
ecorded census data on forms.
a Assessed quality control levels on selected addresses, determined which sample
s passed or failed, and maintained records for quality control verification.
a Complied with accuracy standards while maintaining high production rates.
a Maintained records of hours worked, units produced, miles driven, quality cont
rol results, and expenses incurred in the performance of duties.
a Met daily with supervisor to review and submit work, and receive additional in
structions.
a Learned the nature, scope, and objectives of each assigned field operation and
specific procedures to be followed.
a Assisted the crew leader to ensure work was completed according to procedures
and on schedule.
a Submitted completed and acceptable materials to supervisor on a regular basis.

2003 a" 4/2010 a" Property Manager Washington, D C - some paid and some voluntee
red work a" Mr. Herman Ricks 240 -645-3317
a Responsible for day to day operations which entailed ensuring the safety of te
ntants and a working facility that met district of Columbia Housing code. Proper
ly maintained and routinely inspected the premise to ensure tenants were in comp
liance with stipulations in lease agreements. Advised staff and planned organiza
tional needs, resources, schedules, meetings and proposals weekly to avoid an
ything slipping through the cracks.
a Prepared correspondence and policy guidance adhering to court proceedings, hou
sing expectations and meeting tenantas needs. Utilizing Microsoft Office Suite i
n conjunction with Windows applications, I generated financial stastical reports
as well as other vital communications.
a Held standardized meetings with tenants, court personnel, and Housing Authorit
y to ensure compliance with business license applications, eviction processes, a
ny updates. Implemented terms of lease agreements and enforced them according to
the statue in the District of Columbia.
a Duties also included keeping accurate and update records of income and expendi
tures from propertyas operation. As a problem solver, I promptly made repairs an
d listened to complaints if warranted. Skillfully advertise when necessary of if
vacancy occurs, overseeing all purchase orders or activities with contractors a
nd or vendors. I also communicated with the Department of Housing when leasing u
p new or prospective tenants, adhering to all pre a" move a" in rules and regula
tions.
2002 a" 2003 Select Staffing a" Washington, D C Washington D C a" Temporary Posi
tions Mrs. Deloatch Manager
a Temporary position planning and coordinating logistical arrangements for meeti
ngs, while enacting with realtors and staff. Tasks included procurement responsi
bilities, preparing external and internal documents, as well as legal documents
with attorney assistance. Wrote articles for magazine and present clear and conc
ise report to CEO on the status of real estate market. Attended organizational m
eetings, conventions, or staff meetings to promote services, exchange ideals and
customer services etiquette. As acting supervisor I oversaw the transition of o
ld manual records to an automated process while keeping staff and customers awar
e of the phase in as it occured.
1983 a" 2001 a" Office of Tax and Revenue 941 North Capitol Street, N E Washingt
on, D C 20002 a" General Bradford a" 301-434-0210
Team Coordinator/Senior Appraisal/Acting Supervisor/ Project Manager
a Thrived in high pressure, variety a" and orient environment when responding to
appeals, court cases, and internal staff. Effectively identified and resolved
problems using creativity and available resources. Supervised/ trained and mento
red employees in the appropriate appraisal process and techniques.
a Exhibited administrative oversight of issuesa related to government and regula
tory compliance. Reviewed, adjusted and prepared/approved final draft documentat
ion according to satisfactory protocol conclusion. Possessed progressive managem
ent experience in leadership and relationship building with clients, media, and
team members. Demonstrated dynamic team leader, able to bring energy, enthusiasm
, and to motivate team members in achieving potential objectives and goals.
a Served as expert government witness art court proceeding in the appraisal pro
cess. Conducted training in relationship building and principle and procedure in
 the appraisal field.
a Taught subordinates acceptable practices and methodology in inspecting, invest
igating, identifying, and recognizing building construction materials, and other
vital components in assessing real property.
a Skillfully coordinated city a" wide data collection on all real property in th
e District of Columbia and prepared instructional data collection manual.
a Oversaw a staff of approximately seventy (70) employees who under my direction
provided expert analysis to internal teams, task forces, oversight boards, Unit
ed States Congress, and the Superior Courts of the District of Columbia governme
nt.
a Instructed staff on rebuttals in defending contested assessments in due dilige
nce process and submitted clear and concise reports on recommendations or correc
tive actions to hearing board of appeals, superior court and other governmental
agencies.
EDUCATION:
Assoc Degree 1983 District of Columbia Federal City College
Certified Realtor 1986 Weichert Realtor
Proficient in Microsoft Office Suite
References upon request