DALIA NATHALIE S.

PIERRE-FRANcOIS
(646)245-3813; (646)326-4457 dp10fc2c0@westpost.net

PROFESSIONAL
Resourceful, efficient professional with leadership strength combines Master of
Health Administration with hands-on experience in healthcare and finance coordin
ation. Team player, who can apply excellent communication and problem-solving sk
ills, easily interacts with clients, management, staff, and vendors. Capable off
ice manager with working knowledge in healthcare, basic accounting, and customer
service.
SKILLS
Fluent in French and Haitian Creole. Proficient in Microsoft Office Suite, MS Pr
oject, IDX, PatCom, Windows & Word Perfect operating systems, and Internet. Memb
er, American College of Healthcare Executives.
EDUCATION
HOFSTRA UNIVERSITY, Hempstead, New York
MASTER of HEALTH ADMINISTRATION
DEVRY UNIVERSITY, Long Island City, New York
BACHELOR of Science in BUSINESS INFORMATION SYSTEMS
ACCESS CAREERS, Hempstead, New York
PHLEBOTOMY / EKG Nurse Technician Certificate
RELEVANT EXPERIENCE
MERCY MEDICAL CENTER, Rockville Centre, New York June 2008
- Present
Registration Specialist
Responsible for the registration of patients accurately. Obtain complete patient
s account and demographic information and verify insurance coverage. Secure nece
ssary signatures; explain professional judgment in performance of services. Main
tain a demeanor complimentary to the hospital's mission and value statements.
MEMORIAL SLOAN-KETTERING CANCER CENTER, Rockville Centre, New York Febru
ary 2008 - Present
Client Services Representative
Work as a liaison between new visits and medical oncologist to ensure proper tre
atment of care and help prepare patients documents/slides for initial appt. Scre
ening all new visit appointments and preparing the paperwork. Provide physician
office and administrative support. Ensure that all physician and treatment appoi
ntments are scheduled and organized. Work as liaison between patients and insura
nce companies to ensure accurate pre-certification of the procedures. Work colla
boratively with the staff in the Regional Center to ensure smooth patient and in
formation flow.
FRANKLIN HOSPITAL, NORTH SHORE LIJ HEALTH SYSTEM, Valleystream, N. Y. May 20
07 - Feb. 2008
Registrar Representative
Responsible for timely and accurate patient registration. Greeted and interviewe
d patients for all pertinent account and insurance information.
WINTHROP UNIVERSITY HOSPITAL, Mineola, New York March - June 2006
Administrative Intern, Department of Medicine
Assisted Director with implementation of benefits and contracts for medical pers
onnel. Responsible for assignment of National Provider Identification (NPI) to p
hysicians.
UNITED CEREBRAL PALSY ASSOCIATION, Roosevelt, New York March 2005 - February 200
6
Healthcare Finance Representative
Performed clerical functions to process patient billing, including third-party b
illing records. Researched and responded by telephone and in writing to patient
inquiries regarding billing issues.

COMMUNITY SERVICE
President, Episcopal Church Women (ECW) Association of the Good Samaritan, Bronx
, New York, 2008 - Present
French Teacher, The Episcopal Good Samaritan Church, Bronx, New York, 2006 - Pre
sent
Violin Teacher, The Episcopal Good Samaritan Church, Bronx, New York, 2005 - Pre
sent