8/26/2010

Change Around Us
Leading You don’t have to go to Shop for shopping
You don’t have to go to Bank for banking

Change needs
You don’t have to go to School/College for
learning
Session Extracts You don’t have to go physically to be present
in a meeting
You don’t have to go to office for work

Globalisation Facing Change

as a Person

Simultaneous
Shrinking
and Speed
Expanding Simplicity
Self Confidence

1
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Three Stages of Change

A Swift Shift
Unfreezing From

Changing Safe Slow Strict

Refreezing To
Focused Fast Flexible

Changing Approaches
Aspect Old Way New Way
“No one fears a
Strategy In the box Out of the box
Structure
Systems
Hierarchy
Rigid
Network
Flexible
new idea. What
Staff
Style
Title and rank
Problem solving
Being helpful
Skill building
they fear is a new
Skills Maintain Create
Shared values Better Meaningful experience”.
sameness difference
Source of strength Stability Change - D H Lawrence

2
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Change Curve
Deny
Uninformed optimism
Eight Stage Process
Shock Commit
for Managing Change
Retreat / Resist
Explore

Let go & Accept

Source: Kotter (1996)

1 Establish a
2
Creating the
Sense of Guiding
Urgency Coalition

3
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3
Developing a
4
Communicating
Vision and the Change
Strategy Vision

5
Empowering
6
Generating
Broad-based Short-term
Action Wins

4
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7 Consolidating
8
Anchoring New
Change and Approaches in
Producing More the Culture
Change

Scale of Change
Minor Major

“You must be
Collaborative
Participative
Evolution
Charismatic
Transformation
the change you
wish to see in
Coercive
Forced Dictatorial
the world.”
Evolution Transformation
-Gandhi
Source: Dunphy and
Stace , 1990