Managed Print and Marketing Communications

FOR WORLD LEADING BUSINESSES

DEFINITIVE SOLUTIONS, REMARKABLE RESULTS

OUR MISSION, VISION AND VALUES

To continue to set Industry Standards through investment, research, development, commitment to excellence and leadership in each of our six business streams and beyond.
This is a very exciting time for us. Our mission is to deliver definitive solutions and remarkable results for our existing and new clients across the globe. To build upon our commercial success and to become the recognised leader in managed print and marketing communications for world leading businesses and organisations in both public and private sectors. We demonstrate this by:
ll Providing

exemplary service, delivered through skilled personnel, working closely with clients, suppliers and manufacturers to develop leading edge solutions, techniques, products and processes. Fostering a culture of discovery in all our activities, we strive to achieve breakthrough results and benchmark standards in every aspect of our business world. a work environment where each person is valued, respected and has an equal opportunity for personal and professional growth. knowledgeable staff will help inspire, educate, articulate and problem solve for our clients. By advancing excellence in learning, imparting knowledge and strengthening trusted client relationships, we deliver World-class service with skill and extraordinary care. importantly, we pursue excellence in everything we do at every touch point of our business streams. To continue to build upon our 30 year heritage, pushing the boundaries of innovation, introducing new business critical services, being kind to the environment, and above all, creating exceptional business value.

ll Building

ll Our

ll Most

Looking ahead, we are focused on accelerating the implementation of our growth strategy while continuing to enhance and build on the strength of our brand. I am incredibly excited about this journey and truly believe the best of Banner Managed Communication is yet to come.

Catherine Burke
Managing Director

BANNER MANAGED COMMUNICATION

WHAT WE DO

Banner Managed Communication offers one of Europes most comprehensive range of print, marketing and communication management services.
Our core aim is to develop long-term business relationships with customers and key stakeholders, based on ethical and responsible business practices. We offer one of Europes most impressive and comprehensive ranges of communication management services. We provide a single source procurement solution for organisations wishing to reduce costs and streamline buying and production processes. The benefits speak for themselves. COST MANAGEMENT / FINANCIAL BENEFITS
ll Full

BMC have added more value in six months than the previous supplier contributed in five years Merlin Entertainment

DELIVERABLE MARKETING BENEFITS

ll Making

CULTURALLY ALIGNED RESOURCE

ll Collaborative ll Sector

your marketing budget go further brand protection and quality control

recruitment process

transparency on your print spend savings typically 25%+ per annum

ll Improve

knowledge fit / experience

ll Guaranteed ll Real-time

ll Absorption

online management information linked into key performance indicators and service level agreements financial flexibility through reduced overheads processes and services provided at a fraction of the cost of funding internally optimisation

of print specification and procurement activity to allow clients to focus on core business agility time to market/flexibility

ll Personality,

culture match to your brand and products

ll Increased ll A

ll Greater

wider array of leading marketing communications solutions and know-how available to your marketing team

OPERATIONAL CONTROL / PERFORMANCE MANAGEMENT

ll Operational

flexibility and control through contractual commitments expertise for cost efficiency and fit for purpose production solutions linked to your Corporate Social Responsibility targets flexibility

ll Postage ll VAT

ll Accountability ll Production

ll Production

management

INTERNAL BUSINESS EFFICIENCIES

ll Introduction

expertise from creative brief to fulfilment providing maximum opportunity for cost efficiency and fit for purpose production of consultancy services, technology development and creative services to support migration to online channels which can integrate with your existing investment e.g. email marketing, personalised URLs

ll Environmental

of consistent print procurement strategy across the organisation use of technology to capture costs in the supply chain and create real world efficiencies to transfer internal buyers and existing suppliers where applicable and standardisation of order management self-service ordering through our marketing technology to specialist management skills, processes and disciplines for non-core activities

ll Provision

ll Staffing

ll Increased

BRAND MANAGEMENT
ll Brand ll Total

consistency

ll Option

colour management colour control, from artwork to print standardisation

ll Automation

ll Process

ll Material ll Asset

ll Access

tracking and approval via DAM

HOW WE DO IT

We believe business never stands still and business growth, particularly in hard times, means doing new things. The best way out of recession is to stimulate new demand.
We think about print and marketing communication without preconceptions. We are willing to challenge conventional dogma, think big ideas and create innovative solutions for companies and organisations in the public and private sector.
We adopt a process of discovery, which we approach with open minds, avoiding fads and focusing on long term solutions. Discovery is the key element and the biggest part of achieving new things. We challenge, explore and question, fully understanding our clients business, ambitions and even preconceptions. Once we have explored every avenue, we then distill everything we have discovered to find the key driver that will compel people to act. Our collaborative approach means clients are onboard and involved every step of the way. It is about being true entrepreneurs for our clients proactively finding new ways to advance their business. Collaboration is the key. And, for us, collaboration isnt just a word. It is how we work in every sphere of business activity. Understanding is essential to discovery and our strategic process liberates creativity by harnessing fluent thinking, commercial understanding and pure instinct into wide reaching solutions. It frees us to exceed expectations. Innovation is eaked out and carefully embraced. The result is a deep rooted commercial solution which is understood, integrated, pinpoint accurate, professional and, above all, excellent value. We help procurement professionals to deliver against their objectives, by providing real strategic benefits that free up time, resource and hard cash. We call it Banner Economics. Typically we achieve an average of more than 25% of identifiable savings for our clients. Further proof of how we can add value to your business is offered through our free consultancy service which we call a risk free audit of your enterprise wide inbound and outbound communication activities. As a result of our audit and the implementation of our recommendations, your business will benefit from the following points:
ll Guaranteed,

Sustainable savings of up to 30% a year, along with even better service levels and a renewed focus on the brand RFU

sustainable cost savings embodied within the contract defined Key Performance Indicators (KPIs) and Service Level Agreements (SLAs) leaner, more efficient supply chain transparency communications management and financial process improvements We always provide extraordinary levels of client service which is a huge reason why clients enjoy long working relationships with us. Nearly half our revenue is derived from clients who have worked with us for more than five years. Investment in people and technology allows us to retain our position at the forefront of our industry. Our advanced integrated client system makes every step of the customer journey easy and efficient. The introduction of new and business critical resources such as managed print services, integrated hybrid mail and optimised post demonstrates our commitment to providing one of the most complete and comprehensive services you will find anywhere in the UK, Europe and beyond.

ll Clearly

ll A

ll Complete ll Improved

ll Operational ll Technology

solutions to improve service, cost control and workflow brand and colour management

ll Improved ll Reduced

time-to-market

OUR BUSINESS STREAMS

Clients can cherry pick from our services on a stand alone basis, or benefit from an enterprise wide solution, embracing every aspect of our six business streams.
The depth and breadth of our service offering is exemplified through our six comprehensive business streams. Being part of a major plc, office2office, gives us the added advantage to cross fertilise services and provide a single source solution to multiple communications and business requirements. It is what makes us different from the competition.
Banner Managed Communication is perfectly equipped to help its clients face the future with confidence. By combining the finest elements of these highly complementary operations, we have created a company designed to meet the needs of the most demanding clients. Our investment in people, services, technology and, of course, clients has made us one of Europes leading providers of outsourcing services.

PRINT MANAGEMENT
ll Category management and

DOCUMENT MANAGEMENT
ll Onsite mailing and digital

MARKETING SERVICES
ll Creative services on and offsite ll Strategic planning, Corporate

procurement of printed communications Sheet-fed, Continuous Web, Digital, POS, Large format, Operational print, Security print, Packaging solutions
ll Brand and colour management, ll Supply chain and inventory

print room
ll Managed Print Service (MPS) ll Scanning and imaging document

design and branding

ll Pre-media, Creative production

software solutions
ll Forms and correspondence

and Digital Asset Management (DAM)

ll Digital marketing, Social media,

processing
ll Payment handling and processing ll Electronic and physical archiving ll Secure shredding and recycling

management, Promotional products, Specialist sourcing

ll Product re-engineering ll Environmental standards

Website creation, and e-commerce

ll Marketing and operational

software
ll Mobile marketing ll Photography, presentations,

copywriting and PR support

DIRECT MARKETING
ll Call centre (Inbound/Outbound)

OFFICE SOLUTIONS
ll Optimising product procurement ll Office supplies, technology

LOGISTICS

ll Warehouse storage and

Essentially, if there are areas of your business that are distracting key staff from their core roles, then outsourcing those tasks is a possible solution for you. When we say tasks, this could be as all-encompassing as your entire marketing communications function or as simple as producing a direct mail campaign. It could even be providing warehouse and shipping facilities for your stock, or adding creative design to a project. We can do whatever your business needs through our integrated business streams.

ll Real-time multi-channel B2B/B2C,

call-off facilities
ll Pick and Pack fulfilment ll Response handling ll Returns management ll Managed supply chain ll services IT ll Distribution ll Inventory and warehousing

Print, Web, Purl, Email and SMS

ll Transactional billing, e-billing

and furniture
ll Promotional items ll Globe and tick environmentally

and transpromo
ll Database management

preferred products
ll Closed Loop paper recycling

including capture, cleansing, modelling and profiling

ll Document composition and

digital fulfilment
ll Postal management, optimisation

and hybrid mail

ll Downstream access solution ll Response handling including

gone-aways
ll Subscription management services

OUR CORPORATE SOCIAL RESPONSIBILITY

Creating a sustainable business environment is what Banner Managed Communication is all about.

We recognise that the pursuit of economic growth and the protection of a healthy environment must be closely linked. Sustainability is the capacity to endure it is about stabilising the currently disruptive relationship between Earths two most complex systems human culture and the living natural world.
Environmental management is a key corporate policy and demonstrates our commitment to:
ll Achieving

It is only right that we take onboard how our business and yours affects the environment Catherine Burke Managing Director

environmental best practice throughout our business activities and, wherever this is commercially possible, we will prevent pollution from business activities. a continuous improvement process to help us reduce our environmental impact. and train our staff to act in an environmentally responsible manner and ensure they are fully aware of the processes to help them support environmental objectives. out internal environmental audits to help us measure our performance and continually ensure that objectives and compliance requirements are met. our client base is aware of our environmental improvement process. with our clients to support them in reducing their own environmental impact.

To support this policy Banner Managed Communication will operate an Environmental Management System that within commercial guidelines ensures ISO 14001 conformance by adhering to:
ll All

ll Using

relevant legislation and local bye-laws Ethical consideration of surrounding community e.g. noise, traffic flow etc. relationships with utility suppliers to ensure compliance with all relevant operating conditions i.e. disposal of toner cartridges, placing inks etc in drains. relevant expertise in each location.

ll Educate

ll Maintaining

ll Carrying

ll Having

ll Developing

ll Ensuring

partnerships with responsible suppliers to ethically and sustainably procure products and services with the minimum adverse environmental impact . natural resources and energy efficiently to minimise waste and manage our carbon footprint. re-use, recovery and recycling of waste together with the use of products containing recycled materials.

ll Using

ll Working

ll Promoting

CLIENTS

CITRON DEPARTMENT ADRESS - ZIP CODE - CITY ADRESS - ZIP CODE - CITY ADRESS - ZIP CODE - CITY

Our client list reads like the whos who of business, something in which we take great pride, demonstrating our ability to achieve definitive solutions with remarkable results.
Our work with clients goes to the very heart of their organisations. Were used to looking at the bigger picture, building trusted, long-term relationships with our clients. Heres what our clients have to say.

First name Surname

Job Title

TL. : +33 (0) 0 00 00 00 00 FAX : +33 (0) 0 00 00 00 00 MOBILE : +33 (0) 6 00 00 00 00

firstname.surname@mpsa.com

Document d'Excution / Artwork

CLIENT DATE JOB N PRODUIT PAYS GRAPHISTE ECHELLE Citron 09/12/08 CI08C01
Carte de visite 1 - Recto

Couleurs utilises Colours used

Calques spcifiques Specific layers

Banner Managed Communication delivered a 33% efficiency saving with our print production process. Their technology tools helped our marketing team track and interact in real time key stages of the process, enabling visibility of approvals, production, financials in fact the whole process! Merlin Entertainment Group

Working with Banner Managed Communication has been a two way process, they won the hearts and minds of our Management Team through the delivery of our Print and Marketing Services Facility, far exceeding our projected savings. In return, working with us helped Banner Managed Communication re-evaluate their commercial model and further refine it to an industry beating level. BMI Healthcare
FOR USE AT ROSE SIZES OF 25MM HIGH AND SMALLER

Pant 186C P Cool Gray 10C

MB 100 %
Pant Black C -

VALIDATION CLIENT

VALIDATION CREATION

VALIDATION MARKETING

VALIDATION PRODUCTION

Les polices ne sont pas fournies avec ce document selon larticle L.22-4 du code de la proprit intellectuelle. Vous trouverez grav sur le CD-Rom une version du document vectorise et non vectorise. The fonts are not supplied with this document according to article L.22-4 of code de la proprit intellectuelle.You will find burned on the CD-Rom the artwork with, one vectorised version and another no vectorised.

Landor Associates
44 rue des petites curies 75010 Paris - France Tel + 33 (0)1 53 34 31 00 Fax + 33 (0)1 53 34 31 01

Branding Consultants and Designers Worldwide

Even after 15 years, they are performing and delivering like a brand new supplier in terms of energy, commitment and enthusiasm. All in all it makes for a remarkable combination, showing how they can work with third party suppliers to develop powerful seamless solution. Its great to know theyll be part of our team for another five years. Ladbrokes

Our Purchasing Team found BMCs technology applications easy to use, the process time was reduced from 4 weeks to 4-5 days, flexibility was increased and there was no need for manual input. Costs were significantly reduced, pre print production charges alone reduced by 120k. Wetherspoon

Banner Managed Communication has an impressive library of individual business case studies.

WHAT NEXT ?

Bridge the gap and ask about our , which is completely free of charge, and with no obligation.
Were here to make life easy, by guaranteeing to save you money on every aspect of your business communications inbound and outbound. We would love to talk to you about your business needs, brands and issues that face them. In fact, we will make you an offer. Spare us a few minutes of your valuable time and we will prove, beyond doubt, how we can deliver sustainable savings and exceptional business value. To take the consultancy challenge visit www.banner-managedcommunication.com/ services/consultancy

To learn more about our definitive solutions call

+44 (0) 844 800 0422

or email

enquiries@banner-mc.com
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WWW.BANNER-MANAGEDCOMMUNICATION.COM

DEFINITIVE SOLUTIONS, REMARKABLE RESULTS

Lexicon House, Midleton Road Guildford, Surrey GU2 8XP www.banner-managedcommunication.com