Banking & Financial Services Testing

Business Scenario
Competition and customer expectations push Banking and Financial service providers to increase their service offerings all the time but at an ever decreasing cost. Customer expectation for their experience has also increased no matter how they access the bank - at the branch or an ATM, through a call center or via the Internet. Customers want a prompt response to queries, thorough advice on financial solutions, and products & services that can be tailored to meet their needs. Bank systems need to be streamlined with specialized capabilities to support the business. They require, highly scalable back office processes, that reduce operational and business risks, enhance productivity with cost effectiveness and to generate revenues. Challenges Rapid development and deployment to ensure faster time to market Handling high volume of transactions from various channels such as ATM, Internet and telecommunication devices Protection from unauthorized and fraudulent users To capture customer behavioral pattern To support multilingual, multicurrency and global operations Efficient data warehousing to support management in informed decision making Effective risk management, business continuity and disaster recovery To meet stringent government regulation norms The bottom line is zero error tolerance, zero downtime and meeting customer demands on a 24/7 basis. Wipro's dedicated testing team with relevant experience in the Banking and Financial Services domains can help clients face challenges and meet the needs of the hour.

Salient Features
Exclusive testing practices for Banking Services Mortgages, Loan Services and Loan Origination, Fund Transfer etc. Dedicated Test Centers of Excellence for global majors in financial services Ability to form a balanced team composition with the right mix of Subject Matter Experts, QA Consultants, Automation and Performance Design Architects and Project Managers in quick time Indigenously developed Test Automation and Reusable Frameworks for Banking, Mortgages & Loan services Experience on banking products such as Flexcube and Credit Card products - TS2 & VisionPlus

Wipro's Expertise & Exist

ing Engagements

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Case Studies

America's largest Auto Finance Company, providing vehicle loans directly via the Internet as well as through a network of dealers nationwide
Requirement I A testing partner with diverse knowledge in the Loan Origination/ Servicing area I Rapid ramp up and ramp down of resources Challenge I Delay in application release and deployment due to ad hoc testing practices across business groups I Absence of metric tracking I Lack of a structured automation suite Solution I Create a standardized framework for multiple development methodologies followed (Waterfall, AGILE/Scrum) I Initiate a metric program to track improvement I Create a continuous improvement program by adapting Lean methodologies I Design and develop a reusable automation framework Benefits I Improvements in test planning and design due to a standardized framework I Metric program resulted in a continuous improvement of testing methods and procedures I A reusable automation framework reduced the testing cycle time by 40% thus aiding in a quicker time to market for new products

Loan Origination & Loan

Services

Forex Module Migration to Flexcube for a Global Major in Japan

Requirement Complete testing of migration of a FX module and associated functionalities from a Cosmos system to Flexcube. Challenge I Business mapping of Cosmos and Flexcube applications I Data conversions from Cosmos Solution I Validated that business needs are met in Flexcube I Ensured that data from the legacy system has been migrated to Flexcube I Verification of accounting entries for the full life-cycle of the contract Benefits I Enabled business to manage various banking products through a single application - Flexcube I Enhanced cross selling of products to customers I Reduced business risk thru comprehensive test coverage

TS2 & Testing Services for a leading Credit Card Issuer in the US
Requirement End-to-end testing of ProphIT a call centre application, which interfaces with TS2, a core platform that supports core card processing functions, including posting, billing, and statements. Challenge I Inadequate documentation about business requirements I Knowledge transfer from TSYS Solution I Validated and verified the application from the client's business perspective I Provided end to end testing which included planning, preparation, automation and management Benefits I Improved productivity of the Call-Centre

gies Wipro Technolo

formation For further in Solutions, ng on our Tes ti t please contac Sanjay Seth .c om .s et h@ w ip ro Em ai l: sa nj ay 657 91 98451 97 Mobile: +

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