JOANNE BIERNACKI, ESQ.

Joanne.biernacki@gmail.com 925-956-3463 SUMMARY Highly motivated and detail oriented legal professional with a strong background in legal records and risk management. Familiarity with legal terminology and legal theory in various areas of law. Familiarity with medical terminology and the medical appeals process. Strong client service and sales capabilities. Proactive problem solving skills and proven ability to efficiently manage multiple projects in a fast paced environment. Recognized by peers and superiors for exceptional people skills, outstanding leadership qualities and a high degree of professionalism. Skills include intermediate to advanced skills with Microsoft Word and other word processing programs, Excel, Access, File Maker 5.0, Excel, Lexis-Nexis, Westlaw, Elite Enterprise, Legal Key. WORK EXPERIENCE Hanson Bridgett, LLP , San Francisco, CA 2004-Present Records Project Supervisor /Records Coordinator & Clerk Involved with the development of the Records Department from the ground up. Collaborated with an Records Management professional employed on an independent contractor basis in the development of filing categories for each practice area while developing and implementing department processes best suited to meet the needs of each firm practice area. Oversaw the electronic file conversion from one records management database to another. Conducted quality checks of information stored in the new records management software. Maintained a legacy database of client records inventoried prior to electronic records keeping. Consistently evaluates the accuracy and quality of both electronic and paper client files. Managed a firm wide file conversion project while simultaneously managing up to 16 employees. Oversaw the file conversion process carried out by employees in one location while implementing the newly designed centralized records department and its employees in another location. Coordinated the relocation of over 50,000 files from a decentralized location to a centralized location. Collaborated with the IT department in the creation and development of an end-user records search tool on the firm intranet, resulting in a seamless record request process. Facilitated technological implementation of the newly created record search tool and coordinated firm wide trainings. Daily interaction with attorneys and staff members resolving records related issues and needs. Managed the care and retention of onsite and offsite client records. As a result of the file conversion project became familiar with the following areas of law: Employee Benefits, Products Liability, Toxic Torts, Health Care, Labor & Employment, Business Transaction, Estate Planning, Intellectual Property, Trademark, Public Agency, and Litigation.

Zouves Fertility Center, Daly City, CA 2000-2003 Patient Services Coordinator Facilitated the scheduling of consultations between the doctor and patients seeking information about assisted reproductive technologies such as In Vitro Fertilization (IVF). Interviewed the prospective patients about their medical and reproductive history. Entered data by dictation into medical database, compiled medical record. Interacted with the patients providing them with the utmost level of respect and care during this sensitive time. JOANNE BIERNACKI PAGE 2

Provided prospective patients with egg donor, surrogacy and other assisted reproductive technology referrals best suited to meet the patients individualized needs. Educated the patients regarding the IVF process with the end goal to engage the prospective patients as clients.

Brobeck, Phleger & Harrison, LLP, San Francisco, CA 1999-2000 Receptionist/ Records Clerk Managed an electronic switchboard/database of incoming and outgoing calls and communications between attorneys and their clients. Managed a large database of extremely confidential and pertinent records client records and provided user support regarding filing needs. INTERNSHIPS San Francisco District Attorneys Office, San Francisco, CA Intern for Lisa Culbertson, District Attorney Handling the Child Assault Cases 2009 Wrote several motions including a motion to quash, oppositions, conducted discovery and engaged in witness interviews. Engaged in legal research and organized case files and materials. Worked on a drug case, wrote an opposition to a motion to quash, conducted direct examination of witnesses in court and successfully orally argued the opposition to the motion to quash. Contra Costa County Superior Court, Martinez, CA Intern for Gloria Sanchez, Staff Research Attorney for the Civil Limited Jurisdiction Court 2007 Assisted with the creation of a Pro Per Plaintiffs outline on procedure in Limited Jurisdiction Court. Work reviewed by the research attorney, a local judge and placed on the countys website. Attended Law and Motion hearings. Reviewed, researched and cite checked small claims information for Pro Per claimants.

Hanson Bridgett, LLP, San Francisco, CA Intern for Mert Howard, Managing Partner of the Products Liability & Toxic Torts Practice Group 2006 Developed a deposition questionnaire outline for asbestos exposure claimants. Wrote several legal memorandums on various issues relating to toxic torts and products liability. Re-drafted and reorganized pleadings, forms, and reference materials during the creation of an e-discovery binder used as a reference guide for the practice area.

EDUCATION John F. Kennedy University College of Law Juris Doctorate Degree May 2009 Witkin Award Recipient in Criminal Law & Professional Responsibility Certified Mediator San Francisco State University Bachelor of Arts, Criminal Justice May 2003 Skyline College Certificate: Paralegal/Legal Assistant May 2000 PROFESSIONAL ASSOCIATIONS Contra Costa County Bar Association American Records Management Association Member (ARMA)