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Stage: Initiation Project Proposal 2005/6 Web Student Accommodation Application System
Accommodation Services
Date: 12/12/05
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Contents
1 PROJECT OVERVIEW..................................................................................3 1.1 Background / Drivers.............................................................................................3 1.2 Objectives................................................................................................................3 1.3 Scope........................................................................................................................3 1.4 Assumptions & Constraints..................................................................................4 1.5 Dependencies & Risks............................................................................................4 2 PROJECT CATEGORY.................................................................................5 2.1 Category..................................................................................................................5 2.2 Multi Year...............................................................................................................5 3 PROJECT JUSTIFICATION...........................................................................6 4 PROJECT DELIVERY....................................................................................7 4.1 Deliverables.............................................................................................................7 4.2 Timescales...............................................................................................................7 5 COST BENEFIT ESTIMATE..........................................................................8 5.1 Five Year Costs and Benefits................................................................................8 5.1.1 Five Year Benefits.............................................................................................8 5.1.2 Five Year Costs.................................................................................................9 5.2 Project Resources 2005/6.......................................................................................9 5.3 Other Funding and Staff Resource Requirements..............................................9
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1.2 Objectives
Objective Number 1 2 3 4 5 6 7 Objective Description
Increased accessibility to Allocations process to all students through the use of My-Ed. Speed up turn around of returning student applications, offers and acceptances Improve response times to all applicants Reduced dependency on overseas mail systems Significantly reduced data entry by Accommodation Services staff Reduce cost of processing student applications Support the Universitys initiatives to increase the recruitment of domestic and international students
1.3 Scope
There are two separate mechanisms to manage on-line applications from students. The mechanism used depends on the status of the student at the time they make their application. The first mechanism and its implementation has been added to the scope of ACS017, the project for the initial implementation of Kx. The second mechanism of delivery through the Kx Self Service Module integrated into the MyED portal makes up the scope of this project. New Students Out of Scope (ACS017) A new bespoke front-end is being developed by Kinetics to allow new students to apply for accommodation this is based on functional requirements produced by AS. This front-end will be accessed from the AS website. http://www.accom.ed.ac.uk. Back ground processing will be performed by existing core Kx functionality. No authentication will be required at this point as these prospective students will not have a UUN. On-line payment by credit card will be taken through World Pay making use of the ERA bounce through mechanism. These payments will be for deposits for students who are required by AS to pay a deposit at the application stage. Returning/Existing Students Within Scope The Kx Self Service module will be used to process returning/existing student applications. This is core Kx functionality
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The Self Service Module will be integrated into the My-Ed Portal which means that students will only be able to access this once they have their University UUN. The channel should display the status of any accommodation requests which the student has made and then allow them to launch the full self service module. On-line payment by credit card will be taken through World Pay making use of the ERA bounce through mechanism. Payment is required to collect student deposits.
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3 PROJECT JUSTIFICATION
Quality Management Internationalisation
UNIVERSITY GOALS
Internationalisation Quality Management
Details of these goals can be found in the UoE strategic plan Improve the application process for International Students less paper based and much faster. Improve the student experience and the quality of the response to their applications.
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New Software The My-Ed integration of the Kx self service module which manages Accommodation Applications, Offer and Acceptance System Returning Student (Kx Self Service Module). Installation Kx Self Service Module installed on the MIS hosted AS Web Server alongside the on-line application for the new students.
4.2 Timescales
End of March beginning of April 2006 for the channel to be launched. This is a compromise on the initial proposed delivery date of February.
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xx,xxx
xx,xxx
xx,xxx
Please provide some background information on the reasoning and method used to arrive at the benefit figures e.g. where a time saving has been identified as a benefit, please identify how the amount was calculated, providing details of any assumptions made regarding numbers of staff impacted etc.
Tangible Benefits Benefit Reduce printing and Postage costs Reduce voids Enhance problem solving Improve quality and accuracy of reporting and management information Assumptions 13,000 - 15,000 pa 20,000 pa approx
Those benefits where there is no associated financial saving are considered to be intangible, e.g. increased access to the user community. Please provide details of any intangible benefits and associated assumptions expected for this project.
Intangible Benefits Benefit Supports University initiative to use IT to enhance the students experience at Edinburgh Assumptions
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14,200
Those costs where there is no actual financial cost are considered to be intangible, e.g. damage to the reputation of the University or Department. Please provide details of any intangible costs and associated assumptions related to this project.
Intangible Costs Cost Assumptions
Notes IT services are the main central IT services provided by MIS, EUCS plus any services provided by external suppliers. Any local IT support needed for a project should be shown under support group or college costs. IT service costs will include staff, software, hardware, maintenance, consultancy or other external services. Support Group and College/School costs will normally be staff required to work on project and subsequent support but may include consultancy or other external services associated with non IT elements of the project. The above summary figures will be calculated from a spreadsheet containing the detailed breakdown of the costs and benefits
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If this spreadsheet has been used to arrive at the final figures, please link here.
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Has Business area still to secure additional Funding or Staff Resources in order to do this project? No: Assume all will be funded by AS.
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