SAP for HigHer educAtion & reSeArcH SolutionS

TRAnSfoRming THE BuSinESS of EducATion

SAP Industry Overview SAP for Higher Education & Research

Supporting industry best practices developed through serving more than 500 colleg es and universities worldwide, SAP for Higher Education & Research solutions help your organization build a solid foundation for academic and operational excellence.

Your academic or research organization must walk a tightrope every day maintaining a perfect balance between academic excellence and business efficiency. To help you keep your equilibrium, SAP provides a comprehensive portfolio of solutions tailored to the unique needs of public and private univer sities, research agencies, and medical colleges. SAP for Higher Education & Research solutions support a full range of orga nizational processes including student lifecycle management, research man agement, grants management, financials, operations, human resources, pro curement, analytics, and reporting. The goal: to help you enhance student services, improve operational performance, and sustain the innovation that makes your institution unique.
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SAP for HE&R solutions support efficiency by enabling standardization and the use of best business practices across your organization, allowing you to build a solid business founda tion that supports your institutional mission. At the same time, the solutions also enable you to invest in innovation, enhancing the core teaching and research activities that distin guish your institution from competitive organizations.

leArning, leAding, And lowering coStS

gAining An AdvAncEd dEgREE in EfficiEncY And ExcEllEncE

universities, colleges, and research institutions face daunting challenges in todays tough environment. Public fund ing has declined sharply while govern ment regulation has increased. mean while, competition for grants, donors, students, faculty, and research profes sionals has intensified. To meet these challenges, your organi zation must maintain its focus on aca demic excellence while also becoming more agile and efficient. Whats need ed is an iT infrastructure that helps you execute your organizational strategy, enhance core processes, minimize risks, and reduce costs. However, many colleges and universities rely on fragmented, nonintegrated business systems. inefficient, expensive, and hard to integrate, these systems sel dom deliver the degree of control, visi bility, and flexibility needed to provide new services, support innovation, or streamline processes.

The SAP for Higher Education & Re search (SAP for HE&R) solution portfo lio includes highly scalable solutions specifically designed to meet the needs of public and private universities, multi campus institutions, research agencies, and medical colleges. The software supports a wide range of key processes, including student lifecycle manage ment, research and grants manage ment, institutional development, human capital management, financials, pro curement, operations, analytics, and asset management. The solutions are powered by the SAP netWeaver technology platform, which allows you to integrate both SAP and nonSAP applications, as well as create new applications on top of existing infrastructure. Supporting industry best practices developed through serving more than 500 colleg es and universities worldwide, SAP for HE&R solutions help your organization build a solid foundation for academic and operational excellence.

Building A Better inStitution

SofTWARE THAT HElPS You focuS on YouR coRE miSSion

SAP Student lifecycle management integrates with the SAP ERP financials and SAP ERP Human capital management solutions without interfaces or duplication of data structures. This connectivity saves time and money during the implementation phase as well as in ongoing maintenance.

universities and research centers must do two almost contradictory things. first, they must adopt best business practices and collaborate with other in stitutions. Second, they must innovate and differentiate themselves to attract the best students, professors, and re searchers. These goals often clash; an approach based on standardized, widely followed practices is good for efficiency but may not support compet itiveness and innovation. SAP for Higher Education & Research solutions help you balance both sides of this equation. The software supports efficiency by enabling standardization and the use of best business practices across your organization, allowing you to build a solid business foundation that supports your institutional mission. At the same time, the solutions also en able you to invest in innovation, en hancing the core teaching and research activities that distinguish your institu tion from competitive organizations. SAP for HE&R solutions help you achieve the following goals.

Increase Efficiency and Reduce Costs

SAP software allows you to connect and streamline processes that support students, faculty, administrators, and alumni. integrated workflows result in enhanced productivity across the cam pus and research community. The solu tions help you lower costs by enabling integrated business processes, boost ing purchasing efficiency, and avoiding duplication of backoffice shared ser vices. for example, the SAP Student lifecycle management application uses powerful customer relationship man agement tools to help you manage a full range of studentoriented activities. it integrates with the SAP ERP finan cials and SAP ERP Human capital management solutions without interfac es or duplication of data structures. This connectivity saves time and mon ey during the implementation phase as well as in ongoing maintenance. nonin tegrated solutions, by contrast, typical ly deliver inconsistent information while also requiring increased funding and staffing.

Your employees work more efficiently when information such as academic records, funds data, personnel man agement, and financial and student ac counting is easily accessible and all in one place. in addition, key performance indicators, reports, analytics, balanced scorecards, and performancebased budgeting support fast, informed deci sion making. for example, employees can accurately determine the real cost of a research project or academic pro gram. And senior administrators can precisely track and manage resources such as materials, personnel, and phys ical assets.

Leverage Innovation to Build a Competitive Advantage

All educational and research institu tions strive to achieve excellence whether their mission is to provide vocational training, award advanced degrees, or conduct theoretical re search. The pursuit of excellence is en hanced by the implementation of busi ness systems that are integrated and interoperable and the adoption of

standard business processes in areas such as human resources, finance, re search, and student information man agement. As your operational process es become more efficient and more costeffective, resources can be redi rected toward the focus areas that contribute to dif ferentiation and innovation: teaching and learning, research, and institutional fundraising. SAP offers targeted appli cations that support these three core areas. And because the software is both flexible and adaptable, you can customize, combine, or augment appli cations both SAP and nonSAP to support innovations based on your unique ideas, insights, or objectives.

Promote a Customer-Focused Mind-Set

virtually all colleges and universities seek to improve the efficiency of com munications with important stakehold ers. in todays competitive academic environment, your organization must differentiate itself by providing informa tion that is personalized, timely, and ac cessible. The SAP customer Relation ship management application allows you to provide 24x7 access to your stakeholders, conduct targeted student recruitment campaigns, and support alumni and donor call centers. Because SAP solutions incorporate a broad range of interaction technologies in cluding Web browser, voice, and mo bile devices users gain ready access to internal and external business con tent, applications, and services.

tHe BuSineSS of HigHer educAtion And reSeArcH

THE ABcS of oPERATionAl ExcEllEncE

SAP for HE&R solutions help you gain financial control, improve operational efficiency, enhance strategic decision making, and reduce costs. The solu tions support a broad range of busi ness activities (see figure 1).

Enterprise Resource Management

Financial management solutions ad dress critical functions such as financial accounting and reporting, financial sup ply chain management, working capital management, treasury and risk man agement, and through integration with governance, risk, and compliance soft ware regulatory compliance. You can dramatically increase the efficiency of your finance department by streamlin

ing and automating laborintensive transaction possessing and reporting functions. freed from routine activities, your finance professionals can deliver greater value to the organization via op erational insight and strategic action. The software also enables you to opti mize your financial operations by streamlining and automating accounting processes while helping to ensure reg ulatory compliance. With improved in sight into your organizations financial performance, you can take swift action to reduce costs and improve efficiency. Governance and compliance software allows you to collect, document, as sess, remediate, and attest to internal control processes and safeguards,

helping to enhance the transparency of your business activity. You can also configure controls to define rules and tolerances while customizing internal processes related to security, report ing, and error prevention. The solutions document all internal control process es, making them visible to executives, auditors, and regulators. Human capital management solutions comprise a complete, integrated set of tools that help your organization manage your most important asset. Automation of core human resource processes such as employee adminis tration, payroll, and legal reporting can result in a substantial increase in effi ciency and productivity. for example,

Sustainability Energy and carbon management Research Research project execution Research proposal development Research Human Resources HR and payroll (includes shared services and business process out sourcing deployment) Talent management Finance financial and operational performance management Risk and compliance management Treasury and financials risk management Accelerated financial close
Figure 1: SAP Solution Strategy for Higher Education and Research

Fund-Raising and Donor Relations donor and alumni management Student Information Fund-Raising Sustainability Teaching Analytics Mobility Information Technology Administration Purchasing integrated sourcing, procurement (includes esourcing on demand), and contract management centralized sourcing and contract management (includes supplier relationship management) IT and Analytics insight and analytics Enterprise information management Business user productivity Testing and quality management iT operational and service excellence Student lifecycle management

As your operational processes become more efficient and more costeffective, re sources can be redirected toward the focus areas that contribute to differentiation and innovation: teaching and learning, research, and institutional fundraising. SAP offers targeted applications that support these three core areas.
you can create project teams based on skills and availability, monitor their prog ress on specific projects, track the time they spend, and analyze the results. convenient selfservices built into SAP for HE&R solutions allow your faculty, staff, and researchers to take charge of their development and proactively manage their careers. And with embed ded analytics and realtime insight into your workforce, you can maximize human-capital strategies and programs and measure their contributions to the organization. Equally important, talent management functionality gives your administrators improved insight into your organizational talent while helping you attract, educate, align, and retain the talent you need to maintain a com petitive edge. Procurement solutions reduce costs through strategic sourcing, supplier and contract management, and expen diture analysis. They also support plan driven and ad hoc purchasing, accurate spend analysis, and compliance with procurement best practices. You can enhance supplier relationships through out the procurement value chain in cluding supplier qualification and selec tion, bid invitations, vendor evaluations, and contract negotiations. Enterprise asset management soft ware allows you to reduce maintenance costs, improve management of capital expenditures, and increase utilization of property, equipment, plants, and facilities. in addition, you can manage the asset lifecycle all the way from business planning and procurement to deployment, maintenance, disposal, and replacement. Business services solutions enable you to take control of costintensive activities such as real estate manage ment, enterprise asset management, project and portfolio management, travel management, and environment, health, and safety compliance manage ment. The software streamlines these activities while maximizing their trans parency, enabling you to significantly in crease the efficiency and effectiveness of your university or research opera tion. As a result, you can reduce finan cial and environmental risks while making sure institutional policies are applied uniformly to all processes. un like point solutions that support only individual activities, such as travel or quality management, SAP for HE&R so lutions are tightly integrated with busi ness applications that support process es across the entire organization.

Teaching and Learning

Student lifecycle management soft ware from SAP supports a wide range of studentoriented activities, including recruiting, admissions, enrollment, reg istration, academic advising, course management, student accounting, de gree auditing, and academic program management (see figure 2). You can enhance the student experience by pro viding an integrated, Webbased solution that enables users to apply for admission, enroll for classes, register, make payments, check grades, monitor progress, simulate degree auditing, and get important information and docu ments online without standing in long lines or calling multiple offices. unlike competitive point solutions, SAP Stu dent lifecycle management software is integrated with other SAP for HE&R solutions. The application leverages the functionality of SAP customer Rela tionship management, which helps leading companies around the world create unique customer experiences.

1 Admission

Recruitment customer relationship management

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Alumni

customer relationship management

Equivalency determination

12 financial aid Student administration Application Reporting Academic calendar Resources Event planning Student master data Academic history of the student Student accounting Academic structure Rules and regulation Events 9

Deregistration

11

Registration

Graduation

Teaching and study

10

Degree auditing Change of program

Course registration

Examination and grading

8 Reregistration

Progression

Figure 2: SAP Student Lifecycle Management

Research
Grants and project management solu tions help you win and manage a wide variety of department and sponsored grant programs, endowments, and re search awards. You gain control and visibility across the proposal lifecycle including development and submission, collaboration, budgeting, award, re sources and expenditures, reporting, renewal, closeout, evaluation, and anal ysis. Your principal investigators, fund accountants, and research administra tors gain timely and accurate informa tion on financial activities and transac tions, helping ensure that sponsored programs are conducted according to sponsor requirements.

Business analytics software gives you full visibility into your research activi ties, enabling you to benchmark and measure your research management efficiency against your goals and key performance indicators.

ress toward financial goals. users can also collect, manage, and analyze data from multiple sources via multiple points of access such as telephone, Web, and wireless devices.

Institutional Development
Relationship management solutions help you improve communications and maintain ties with students, donors, and alumni. Your decision makers can plan and manage the entire enrollment process while effectively promoting continuing education opportunities. The software enables your fundraisers to identify prospective donors, execute fundraising campaigns, and track prog

Analytics
Performance management software enables you to integrate, analyze, and disseminate businesscritical information from SAP and nonSAP systems. Applications from the SAP Businessobjects portfolio help you track, understand, and manage performance across operational areas, including student admissions, student affairs, human resources, finance, and operations. Your administrators can

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Because SAP solutions incorporate a broad range of interaction technologies in cluding Web browser, voice, and mobile devices users gain ready access to inter nal and external business content, applications, and services.

fulfill reporting requirements with mini mal manual intervention, while also cre ating and publishing customized, inter active reports that support informed decision making at every level.

energy usage, forecast energy costs, model the impact of abatement strate gies, and source a more attractive energy supply mix.

Mobility
Mobile computing solutions from SAP enable you to unwire your campus or research center by delivering busi ness data and applications anytime, anywhere, on any mobile device. With comprehensive mobile applications, platforms, and services, you can support a full range of operational and academic activities from facilities management or asset management to student recruiting and student services.

SAP Software Powers Leading Research Organizations

in addition to providing an out standing learning and teaching environment, many institutions maintain a strong focus on re search, especially in scientific and medical fields. These institutions rely on SAP software to help them compete more effectively for re search funding, to manage com pliance in this highly regulated area, and to streamline administra tion processes. SAP software also benefits orga nizations that focus solely on research. Some are attached to

academic centers, some are govern ment agencies, and some are com mercial operations. Whatever your institutions mission or level of activity, SAP for Higher Education & Research solutions en hance the complete research lifecycle from grant proposal development to project planning and execution. Sup ported activities include grants man agement, environmental health and safety management, and intellectual property management. The solutions integrate with the SAP ERP applica tion, providing a comprehensive re search management solution that meets a wide variety of institutional needs.

Sustainability
SAP solutions for sustainability help you build a greener campus by measur ing and helping to reduce your carbon emissions and other environmental impacts. With pressure from donors, regulators, and students, many colleg es and universities seek to monitor energy use, optimize assets and mate rials, and lower their carbon impact. SAP solutions can help you evaluate

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Building A firm foundAtion

modERnizE YouR iT lAndScAPE, loWER YouR Tco

convenient selfservices built into SAP for HE&R solutions allow your faculty, staff, and researchers to take charge of their development and proactively man age their careers. And with embedded analytics and realtime insight into your workforce, you can maximize humancapital strategies and programs and mea sure their contributions to the organization.

many higher education and research organizations spend the bulk of their iT budgets on maintaining existing infra structure and integrating heterogeneous systems, leaving limited resources to support innovation. Tying disparate systems together with single, point topoint interfaces is not only costly, but it also results in a rigid iT landscape that resists extension to a broader set of participants, such as students, staff, suppliers, and partners. SAP for Higher Education & Research so lutions are built on the SAP netWeaver technology platform, allowing you to in tegrate information and applications from virtually any source while reducing complexity and cost. SAP netWeaver helps you extract more value, business insight, and Roi from existing systems, preserving your investment in mission critical applications, preventing vendor lockin, and lowering overall total cost of ownership. in addition, using a sin gle, comprehensive technology plat form makes your iT landscape more reliable, scalable, and adaptable to

changing business requirements. it also helps you save on maintenance and iT training while reducing the need for multiple interfaces. SAP invests heavily in research and development activities. This investment frees your iT personnel from extensive programming and allows them to focus on developing services, infrastructure, and strategic support. SAP netWeaver builds on the power of enterprise Web services to support a serviceoriented architecture (SoA) that provides flexi bility and business efficiency without increasing costs. SoA enables you to develop programs and applications such as Web services or composite applications to support key business processes. With the benefits of SAP netWeaver, SAP for HE&R solutions help you en hance and modernize your iT infrastruc ture, building a strong link between software technology and business operations.

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BenefitS of SAP for He&r SolutionS

dRiving PRocESS imPRovEmEnT

Business Function Student lifecycle management

Benefit Build customer relationship with students improve student retention Reduce number of student information systems improve reporting of key student data Streamline campaign planning and management increase fundraising revenue lower cost of fundraising Boost transparency of financial operations Streamline development of research proposals improve execution of research projects create a collaborative environment for research initiatives improve enterprise financial management use reliable financial data to create a single version of the truth Enable realtime availability of reports Sharpen focus on teaching and research by controlling costs Enhance recruitment of qualified staff improve retention of people and knowledge comply with everchanging global and local HR regulations increase transparency and auditability of processes and activities Reduce reporting effort improve quality and accuracy of reported data comply with accounting and other regulatory requirements

fundraising

Research

financial resource management

Human resource management

Analytics, risk management, and compliance

Only from SAP: Proven Solutions, Targeted Expertise

for more information on how SAP for Higher Education & Research solutions can help you improve business efficiency and enhance academic excellence, call your SAP representative or visit us at www.sap.com/industries/highered.

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50 046 246 (11/03) 2011 SAP Ag. All rights reserved. SAP, R/3, SAP netWeaver, duet, PartnerEdge, Bydesign, SAP Businessobjects Explorer, StreamWork, and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP Ag in germany and other countries. Business objects and the Business objects logo, Businessobjects, crystal Reports, crystal decisions, Web intelligence, xcelsius, and other Business objects products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of Business objects Software ltd. Business objects is an SAP company. Sybase and Adaptive Server, iAnywhere, Sybase 365, SQl Anywhere, and other Sybase products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of Sybase, inc. Sybase is an SAP company. All other product and service names mentioned are the trademarks of their respective companies. data contained in this document serves informational purposes only. national product specifications may vary. These materials are subject to change without notice. These materials are provided by SAP Ag and its affiliated companies (SAP group) for informational purposes only, without representation or warranty of any kind, and SAP group shall not be liable for errors or omissions with respect to the materials. The only warranties for SAP group products and services are those that are set forth in the express warranty statements accompanying such products and services, if any. nothing herein should be construed as constituting an additional warranty.

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