MODEL QUESTION PAPER MI0029 Enterprise Resource Planning (ERP) Book code: B0898 Group A - 1 mark questions (Q1

to Q20) Group B 2 mark questions (Q21 to Q 31) Group C 4 mark questions (Q32 to Q 38) 1 Mark Questions 1. ___________________ must ensure a smooth flow of information across departments, and should guide organizations to adopt the most viable business practices. a) Enterprise Resource Planning systems b) Ecommerce c) Computer Networks d) Information Technology 2. a) b) c) d) _______________is done to ensure that nothing goes wrong. Resources Enterprise Planning MRP

3. An ________________ is a group of people with a common goal, which has certain resources at its disposal to achieve that goal. a) ERP b) Department c) Enterprise d) Corporation 4. a) b) c) d) ___________ is representation of the actual business. Data model Business model Decision making Analysis

5. a) b) c) d) 6. a) b) c) d)

ERP is an abbreviation for ______________. Electronic reverse plan Entertainment & refreshment plan Enterprise resource planning Entrepreneur resource plan ______________are interactive information systems EIS MIS DSS OLAP

7. ______________ is the process of identifying valid, novel, potentially useful & comprehensive information form databases is used to make business decision. a) Data warehousing b) Data mining c) Executive decision making d) Decision support system 8. _____________industry focus on integrity business applications with the plant floor. a) The product b) The process c) The demand driven d) The event 9. a) b) c) d) ____________is the major focus area for the manufacturing sector MPS IR CAD / CAM BOM

10. _________________is an expansion of closed loop MRP for managing an entire manufacturing company a) ERP b) MRP

c) MRP II d) DRP 11. _____________gives the ability to centrally track financial accounting data within a international framework of multiple companies. a) General ledger module b) Financial accounting module c) Investment management module d) Treasury module 12. ___________ is closely linked to the financial accounting system, permitting direct data transfer from individual statements into the consolidated report. a) Controlling system b) Legal consolidation sub-system c) Overhead cost controlling d) Overhead orders 13. ________________analysis where overheads occur within the organization a) Controlling system b) Overhead cost controlling system c) Cost centre accounting d) Overhead order 14. _____________is a response to the growing need for monitoring & controlling cross departmental business processes. a) Overhead orders b) Product cost controlling c) Activity based costing d) Cost centre accounting 15. ____________ is the time between receipt of the order & delivery of the product a) Cycle time b) Just in time

c) Lead time d) On-time shipment 16. the lapsed time between placing an order & receiving it known as __________ a) Cycle time b) Just in-time c) Lead time d) On-time shipment 17. In the case of ___________the items are already manufactured & kept in work house. a) Make to order b) Make to stock c) Assemble to order d) State of the art 18. _______________ has developed a typology of quality related costs that are based on the work of several qualities. a) ISO 9000 b) Good manufacturing practices (GMP) c) The American society for Quality control (ASQC) d) Quality management systems (QMS) 19. New business processes & technologies enables SAP customer to add _____________ solution to meet ever changing business demands. a) Make to work b) Assemble work c) Stat- of- the art d) Make to stock 20. In ____________ phase you try to break the system a) Configuration b) Gap analysis c) testing d) Implementation Team Training

2 mark questions 21. The assumption is basically due to the way in which ERP was historically developed from the methods of ___________________and ______________, which are relevant to manufacturing organizations. a) Material Requirement Planning (MRP) and Manufacturing Resource Planning (MRP-II) b) Bill of Materials and Purchase order management c) Material requirement planning and Bill of materials. d) Purchase order management and Material requirement planning 22. ________________ include improved efficiency, information integration for better decision making, faster response time to customer queries, etc. ________________include better corporate image, improved customer goodwill, customer satisfaction, and so on a) The direct benefit and the indirect benefits b) ERP and E-commerce c) MRP and MRP II d) MRP and ERP 23. The company uses this integrated _________________ & ____________. a) Simplicity & flexibility b) Increased quality & flexibility c) Analysis & decision-making d) Data collection & compression data for its

24. Why ERP system is important. a) It integrates separate business functions like material management sales etc. b) It is an interactive information systems c) It is only targeted to large organizations d) It is locally adapted easily & globally cannot the accepted

25. ____________ describes a class of technologies that are designed for live adhoc data access & analysis while __________generally relies solely on relational databases. a) MIS & Data mining b) OLAP & OLTP c) Data warehousing & Data mining d) Data & information 26. The process industry focuses on ________________. a) Manufacturing organizations b) Detailed production schedule for finished goods c) Integrating business application with the plant floor d) Implementation of product & sales 27. What is just in time management technique? a) It is a basic removal of any activity that is not value added b) A concept that attempts to maintain minimum inventory c) For made- to order variations of the standard items or customised items d) If has nothing to say except expedites & over lode 28.

This figure is the representation of _____________module a) Asset accounting module b) The finance module c) Treasury module d) The sales & distribution module 29. ____________approach is on the other end of the manufacturing spectrum, where the products are manufactured & kept in the finished goods inventory before the order is placed. a) Make to stock b) Make to order c) Assemble to order d) State of the - art 30. QMS documentation support the job functions of the ____________& __________ in validating the manufactures conformance to ISO 9000 & GMP worldwide. a) ERP packages & product design b) Product design & process engineering c) Quality assurance & production managerial d) Standardization & consistencies 31. This is one of the role of the vendor a) They should add value to the project. b) The vendor should successfully carry out the implementation within a reasonable timeframe. c) The vendor should supply the product and its documentation as soon as the contract is signed. d) Vendors are responsible for administering each of the phases of the implementation 3 mark questions 32. The conventional application packages and ERP packages differ in the following. A. ERP packages cannot only handle individual business functions such as accounts and inventory, but also the entire range of business functions necessary for the company's operations.

a) b) c) d)

B. ERP packages were targeted at the manufacturing industry, and consisted mainly of functions for planning and managing core businesses such as sales management, production management, accounting and financial affairs, etc C. ERP packages are targeted at everything from small businesses to the largest organizations, and that they can be composed of a highly flexible decentralized database and an information system cluster linked by a network. D. Global adaptation, represented by ERP packages is multilingual and multi-currency capacity. A, B, C, D A, C, D A, B, D A, D

33. Match the following a. Kanban process b. TQM c. JIT technique d. CAD a) b) c) d) A2, A3, A4, A2, b1, b4, b3, b4, c4, c2, c2, c3, b3 d1 d1 d1

1. computer aided design 2. Reduce inventory levels of work 3. Simple just in time management 4. Eliminate waste by eliminating defects

34. The shipping module supports the following functions A. Creating & processing deliveries B. Packing deliveries C. Support for foreign trade requirement D. Data update in goods issue E. Monitoring dates of orders due for delivery F. Monitoring the sales transaction a) Only F b) B C D c) A B C D E

d) A B C D F 35. Match the following: a. Eliminate unsuitable process b. Good fit c. Design the implementations d. Considers human factors a) a3, b4, c2, d1 b) a2, b3, c4, d1 c) a4, b3, c2, d1 d) a2, b4, c1, d3 36. The method of information gathering has two major disadvantages. They are _____________& __________. a) One is the information is not accurate and need a decision makes secondly, if has to the implemented indioionsly & need efficiently. b) One is people in one department does not have any information about what is happening in the other departments, secondly, These system give only the information that they were designed to produce at the time they were built c) It produces wrong product incompetent & haphazard implementation & inefficient usage. Secondly, utilization of latest developments in IT is done d) ERP is for manufacturing organization alone, second, ERP is a computer system which encompasses corporate mission. 37. OLAP can be defined in five words in which ______________means that the system is targeted to deliver most responses to users within about five seconds, with the simplest analysis. ________means that the system implements all the security requirement for confidentiality. __________ means that the systems must provide a multi-dimensional conception view of the data including full support for hierarchies & multiple hierarchies. __________ is refined data that is accurate, timely & relevant to the user. a) FAST , ANALYSIS, SHARED & INFORMATION b) SHARED , MULTIDIMENSIONAL , FAST & INFORMATION, FAST & INFORMATION

1. Re-engineering 2. Project Planning 3. Pre-evaluation Process 4. package evaluation

c) FAST, SHARED, MULTIDIMENSIONAL & INFORMATION d) FAST, SHARED , ANALYISS & INFORMATION 38. Answer the following by choosing one A. __________help an organization go line with their new system, with product training, workflow, improves ERPs use in the specific organization. B. _____________ works by extending the use of the new ERP systems or changing its use by creating customized interfaces and / or underlying application code. C. ____________ includes tousle shooting & assistance with ERP issues. a) b) c) d) A A A A = = = = consulting, B= customization, C= Support Customization, B= Consulting, C = Support OLAP, B = Data warehousing, C = Data mining OLAP , B = OLTP , C = Data mining