Remote Site Management

Capabilities overview

Understanding remote sites needs is our know-how

ADEN Services was founded in 1997 Core services: - Remote Site Management - Maintenance - Security - Foodservice - Cleaning

Main focus of operations in China, South East Asia, Middle East, Central Asia and Africa Sales Offices in China, Dubai, Vietnam, Philippines, Kazakhstan and DR Congo 12,000 people worldwide We serve over 480 clients on 680 sites With 16 nationalities, we foster respect, responsibility and understanding for maximum client results

Our clients rely on us for more than 10 years

Our Remote Site Division: 10 years experience in Remote Site projects A full range of customized solutions for mining, oil & gas, construction projects, military camps and emergency crisis An HR department with good understanding of operations for optimal recruitment Local and international professional consultants for your projects needs A team of 900 adaptable and pro-active employees A strong purchasing and procurement support department based in Shanghai, China

An extensive network to better understand your needs

Our core business is to focus on the well-being of our clients employees

Full Camp Management Pre-Operations & Operations Support Consulting & Placement

Foodservice Cleaning and housekeeping Security Maintenance Recreational services

Logistics / Technical Assistance Camp Design and Construction assistance Procedures set up Procurement: supplier selection and sourcing

Suitable Personnel Placement (Project Managers, Camp Directors, Security Managers) Risk Assessment Projects Procedures and Process Audit Budget Definition Safety and Security Audit (HSE)

Local Food with International HSE Standards

Diversified and Healthy menus prepared by our nutritionists Local and International menus taking into account cultural specificities The French Touch at local price HACCP standards and 100% food safety policy Convenience Store Commissary Coffee Shop Kitchen design and Procurement from China From 100 to 10,000 meals per day, wherever

Cleaning and Housekeeping Services

Highest HSE and Hygienic Standards Expert in regular, periodical and specialized cleaning On going training of our cleaning crew Care of your property and for the environment Laundry Design and Procurement from China Oil, dirt and mud: we have the washing experience! Pest Control Services Cleaning program customized for your individual needs

All-Round Maintenance
We offer complete system to provide spare parts management and associated services Electrical installation and repair Safety audit & consulting Regular maintenance of big electrical equipments Maintain and expand green areas around your camp Pest Control Gardening & Landscaping

Security Services in Remote Sites

On-site Security Services Security Audit and Consulting Centralized Surveillance System Surveillance of all people and vehicles in the camp Advanced Technology Solutions (Remote CCTV, GPS Tracking) Operations Command Center - an additional layer of control to centralize operational information and security procedures

Procurement Services
ADEN Services has developed a very wide range of partnership throughout Asia. We are now able to draw the best routes for you and help you find the right partners for your shipments. Our Purchase and Logistic department has a dedicated team that can find, negotiate, buy and ship for you. We are particularly expert in the procurement of food items and camp-related equipment. All means of transport are available depending on your site location.

Technical Assistance and Pre-Operation Support

ADEN Services assists its clients to implement and improve Facility Management Services providing Technical Assistance in the following areas: Management of Camp Operation in line with project procedures Supervision of Catering Operations Supervision of Cleaning and Housekeeping Operations Infrastructures & Equipment Support on Transportation, Logistics & Procurement Hygiene, Safety and Environment Standards

Pre-Operation Support Services are rendered by experienced professionals providing: Set up procedures including visa, immigration, employment of local labor Planning, budgeting and implementation of soft services- catering, cleaning, laundry, entertainment, food storage, stock control Identification of suppliers, monitoring of their quality standards

Construction and Camp Design

We supply our clients with range of services needed to start projects in a new environment and limit risks associated with such projects We provide a turnkey life support services including Construction and Management of a temporary or permanent compound

Our tailor made solutions include: Selection of the camp constructor Camp size and layout definition (accommodation, catering, recreation) Construction monitoring (quality, conformity, test prior to acceptance) Business risk assessment

Rely on a single point of contact to manage all your non-core needs

We do care about the way we do business

Corporate Social Responsibility Policy: Environment We manage our operations in a manner which reduces the consumption of natural resources, emissions and waste. Community development We contribute to sustainable development by improving local communities living conditions. (Micro-economy projects) More than 80% of the products we are using are purchased locally. People More than 90% of our employees on the camps are inhabitants from the surroundings of the operation area. We train them and give them real career perspectives. We foster individual differences and equal opportunities for all, encourage professional development, and support employee wellbeing.

We provide our people with on-going training programs to ensure that our services comply with clients expectations

ADEN Services employees receive regular training on the following topics: HACCP standards Safety Procedures and rules Personal hygiene Fire safety Motor vehicle use and safety Accident and hazard reporting First aid

We are confident that our services will meet the highest international standards

International standards of Safety & Hygiene include: Expert in Hygiene conducting regular audits Guides for the proper handling, transportation, and storage of food and equipment Specifications for proper protective clothing, workplace safety, and ventilation design Eco-friendly operations Our processes have been audited and certified ISO 9001 by Bureau Veritas

Why choose us?

We are an integrated services provider with independent expertise in each of our departments for outsourcing your non-core businesses We guarantee you quality services with international standards & processes and an outstanding service attitude We give real career perspectives to local populations We have multicultural, flexible and reactive back office team to reach your expectations We have the ISO 9001-2000 Certification to bring highest HSE and Quality Standards in most remote and challenging locations in the world We have short communication lines for accrued pro-activity

Uranium Mining Project, Kazakhstan

Kazakh and Japanese JV 60 residents Full Camp Management Procurement

since 2010

(Foodservice, Cleaning, Housekeeping, Laundry, Gardening, Associated Services)

Full Camp Management

Service

Sector
Mining

Nationality
Kazakh

Area
Central Asia

Power Plant Construction, Saudi Arabia

80 residents Camp Construction Full Camp Management

since 2010

Full Camp Management

Service

Sector
Energy

Nationality
French

Area
Middle East

Cement Plant Construction, Iraq

950 residents Technical Assistance in
Facility Management Audit Security Services

since 2010

Technical Assistance

Service

Sector
Energy

Nationality
French

Area
Middle East

Gold Mining Project, Philippines

350 residents (incl. 50 expats) Catering (1,700 meals per day) Cleaning, Housekeeping, Laundry Maintenance

since 2009

Full Camp Management

Service

Sector
Mining

Nationality
Australian

South East Asia

Area

Bisha Mining, Eritrea -

since 2008

Gold, Copper and Zinc Mining Project 400 residents Foodservice Training Logistics Procurement Services

Technical Assistance

Service

Sector
Mining

Nationality
Eritrean

Area
Africa

Anvil Mining Ltd., D.R. Congo

since 2007

Copper mining project on several sites in Congo 140 residents and 200 Congolese meals per day Full Camp Management Guest House management

Full Camp Management

Service

Sector
Mining

Nationality
Australian

Area
Africa

Eldorado Gold Corp., China

Gold Mining Project 560 residents (incl. 10 expats) Foodservice, Housekeeping, Cleaning & Laundry Security management Camp Procurement

since 2006

Technical Assistance

Service

Sector
Mining

Nationality
Canadian

Area
Asia

Nam Theun 2 (EDF project), Laos

Hydraulic Dam Project 3 camps (400 residents) Full Camp Management

since 2004

(Foodservice, Cleaning, Housekeeping, Laundry, Gardening, Waste Segregation, Camp Cleaning, Procurement, Entertainment)

Full Camp Management

Service

Sector
Energy

Nationality
French

South East Asia

Area

Technip Consortium, Vietnam

Refinery Construction Project 470 residents (incl. 320 expats) Camp Design and Construction Full Camp Management

(2005 2010)

(Foodservice, Cleaning, Housekeeping, Laundry, Associated Services, Entertainment)

Full Camp Management

Service

Sector
Oil & Gas

Nationality
French

South East Asia

Area

Griffin Mining (Hebei Hua Ao Mining), China

Mining Exploration 232 residents (incl. 12 expats) Full Camp Management
(Foodservice, Cleaning, Housekeeping, Laundry, Waste Management)

(2005 2009)

Full Camp Management

Service

Sector
Mining

Nationality
UK

Area
Asia

Sinogold Jinfeng Mining, China

Gold Mining Project 620 residents (incl. 20 expats) Full Camp Management

(2007 2008)

(Foodservice, Cleaning, Housekeeping, Laundry, Entertainment)

Food Consulting Cost/Quality Control

Full Camp Management

Service

Sector
Mining

Nationality
Australian

Area
Asia

Ivanhoe Mines, Mongolia

Gold Mining Exploration 300 residents Technical Assistance Consultancy

(2002 2003)

Technical Assistance

Service

Sector
Mining

Nationality
Australian

Area
Asia

Iron Ore Mining Project, Guinea

3 camps (250 residents) Full Camp Management

since 2011

(Foodservice, Cleaning, Housekeeping, Laundry, Procurement, Entertainment)

Full Camp Management

Service

Sector
Mining

Nationality
Australian

Area
Western Africa

They trusted us
ANVIL Mining
DR Congo

ELDORADO Gold
China

IVANHOE MINES
Mongolia

Full Camp Management

Technical Assistance, OCC Security

Technical Assistance Catering & Logistics

LAFARGE
Iraq

GDF

Saudi Arabia

Bisha Mining
Eritrea

Technical Assistance Catering & Security

Camp Design, Construction and Management

Technical Assistance

CGA Mining
Philippines

BHP Billiton
Guinea

Baiken U
Kazakhstan

Full Camp Management

Full Camp Management

Full Camp Management

GRIFFIN MINING
China

EDF NT2

SOCIETE MINIERE DE KOLWEZI

DR Congo, Central Africa

Gnommalath, Laos

Full Camp Management

Full Camp Management

Guest House Management, Security. Housekeeping, Procurement, Foodservice

GENERAL ELECTRIC
Tibet Railway Construction

TECHNIP CONSORTIUM
Dun Quat Vietnam

SINOGOLD JINFENG MINING

China

Foodservice, Consulting

Full Camp Management

Full Camp Management, Quality Control

Contact us
Worldwide headquarters / Remote Site Headquarters
77 Fen Yang Road, An Sheng Building, 4-5F, Xuhui District, Shanghai 200031, PR China Tel: +86 21 5465 7968 Email: rsm@adenservices.com Tel: +243 995 465 767 Email: jean.duga@adenservices.com

Africa
ADEN Services (Congo) 7409 Avenue de la Rvolution Lubumbashi, Province du Katanga Rpublique Dmocratique du Congo

Middle East
ADEN Services (Dubai) Jebel Ali Freezone, Dubai United Arab Emirates Email: jose.vitobello@adenservices.com

South-East Asia
ADEN Services (Vietnam) 400/8A Ung Van Khien, Binh Thanh District Ho Chi Minh City, SR Vietnam Tel: +84 8 35 129 572 Email: paul.wilkinson@adenservices.com ADEN Services (Laos) 336 Phonthanh Road Ban Phonthanh Neua, Unit 32, Saysettha District Vientiane, Lao PDR Tel: +856 21 415 728 Email: paul.wilkinson@adenservices.com ADEN Services (Philippines) 23F Multinational Bancorporation Center, 6805 Ayala Avenue Makati City 1227, Philippines Email: david.ringholt@adenservices.com

Central Asia
ADEN Services (Kazakhstan) 157 Abai Avenue Almaty 050009, Republic of Kazakhstan Tel: +7 727 2504704 Email: adrien.magnan@adenservices.com ADEN Services (Mongolia) Suite 203, Crystal Center 210628, Chinggis Avenue 11/1 Ulaanbaatar, Mongolia Tel: +976 99 68 24 34 Tel (Intl.): +86 139 166 22 780 Email: gregory.green@adenservices.com