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5933 Coronado Lane Ste. 104 Pleasanton, CA 94588 (925) 416-0100 www.heartofthevalley.us
When to call:
ZIO Clinical Services If you experience a rash If your monitor does not function If you are running out of supplies ZIO Clinical Services 1-888-693-2401 1-888--693-2401
green light will stop flashing. When you press the button, the device stores the previous 45 seconds of ECG in memory plus the first 15 seconds after the button is pressed.
SENDING AN ECG:
1) Find a quiet location. Loud noise can interfere with transmission. 2) Call 1-888-693-2401 and press 1 to speak with a technician. Use a landline or portable phone. Cell phones will not transmit data properly. 3) Unsnap wire(s) from electrodes. 4) Place Zio Event Card face up on a flat stable surface. 5) Place phone mouthpiece directly over the phone icon on the device. (Fig. 4) 6) Press SEND button until the device beeps and flashes green. (Fig. 4) 7) When tone ends, pick up the phone and speak with the technician. Do not reconnect the device to the electrodes until confirming a successful transmission. 8) Snap the wires back onto the electrodes. (Fig. 6) If the device had 2 recordings stored, it will flash orange until reconnected. 9) When the device is reattached, it is ready to record again. The memory will be cleared.
If you have any questions regarding the steps listed in the instruction manual Heart of the Valley Pediatric Cardiology 925-416-0100
If you experience an episode that requires the doctors attention Please call 911 in an emergency
Remove Zio Event Card before bathing or showering (you may leave the electrodes on). Do not use lotion or moisturizer near electrodes. Lotions prevent electrode contact. Change electrodes every 2-3 days or when they start to peel away. To avoid skin irritation, when changing electrodes move them slightly from their previous position. The device can store up to 2 recordings. If memory is full, an orange light will flash and you cannot record more events until you have transmitted data.
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