EP Interview GUIDE

Content
1. 2. 3. 4. 5. 6. 7. How to use this guide Competency based interview overview Selection criteria for EP New GCM (2010) Competency based questions examples How to evaluate Interview sheet example

1. How to use this guide

1. 2. 3. 4. 5. Read all sections Educate Selection Team about Competency model and Behaviors for every Competence Choose 2-3 questions for each competence Put them into Interview sheet Go for interview)))

2. Competency based interview overview

Competency-based interviews (also called structured interviews) are interviews where each question is designed to test one or more specific skills. The answer is then matched against pre-decided criteria and marked accordingly. For example, the interviewers may want to test the candidate's ability to deal with stress by asking first how the candidate generally handles stress and then asking the candidate to provide an example of a situation where he worked under pressure.

How do competency-based interviews differ from normal interviews?

Normal interviews (also called unstructured interviews) are essentially a conversation where the interviewers ask a few questions that are relevant to what they are looking for but without any specific aim in mind other than getting an overall impression of you as an individual. Questions are fairly random and can sometimes be quite open. For example, a question such as "What can you offer our company?" is meant to gather general information about you but does not test any specific skill or competency. In an unstructured interview, the candidate is judged on the general impression that he/she leaves; the process is therefore likely to be more subjective. Competency-based interviews (also called structured or behavioral interviews) are more systematic, with each question targetting a specific skill or competency. Candidates are asked questions relating to their behavior in specific circumstances, which they then need to back up with concrete examples. The interviewers will then dig further into the examples by asking for specific explanations about the candidate's behavior or skills.

AIESEC Russia 10-11 TM task force

3. Selection criteria for EP

To select EP he/she should show following competences development level Competencies required Global Mindset Entrepreneurial Outlook Social Responsibility Emotional Intelligence Proactive Learning Small evidence Some evidence Regular evidence Strong evidence

4. NEW GCM (2010)

5. Competency based questions examples

Takes an active interest in, and constantly increases awareness about, other cultures and world affairs by seeking information, opinions, and ideas from diverse sources; Seeks to enlarge personal & professional network by interacting with people of diverse cultures and backgrounds; Works effectively with individuals of diverse cultures, styles and abilities, capitalizing on their insights and ideas; Shows openness and flexibility towards differences in opinion, and challenges own opinion; Demonstrates ability to adapt and adjusts to new situations/places/people. AIESEC Russia 10-11 TM task force 2

- Questions to identify behavior 1. 2. 3. 4. Please, name 3 most important global issues, on your point of view. What is your attitude to globalization process? Have you being in other country or met a foreigner? How was the experience? Do customs and rituals of other cultures interested for you? What kind of?

Scans their environment, looking out for challenges and opportunities, and ways to capitalize on them; Comes up with innovative ideas/ solutions/ approaches in order to increase performance (of self/others/organization); Achieves results by managing resources (material and personal), processes and risks effectively; Works to achieve goal in spite of barriers or difficulties; actively works to overcome obstacles by changing strategies, increasing efforts, using multiple approaches, etc. Builds on interpersonal relations to engage and build ownership from others towards achievement of common goals.

- Questions to identify behavior 1. What is more important for you in your activities process or result? 2. Imagine situation, you carried internship fee to your local committee and money have been stolen. You have 4 days to find money to go for internship, how would you been going to do that? 3. Imagine situation, you are responsible for organizing parade of victory on Red Square along with 45 people. Please, define scope and distribute people for executing tasks (with concrete number of people for every task). 4. What was the opportunity you missed and now regret about that?

Takes decisions keeping in mind the long-term consequences of present actions; Identifies and acts keeping in mind the bigger picture and how different factors interconnect and relate to each other; Demonstrates personal commitment for tasks and deliverables, and inspires others to take action/responsibility; Looks for and implements innovative solutions to address societal needs and issues; Accepts responsibility for outcomes (positive or negative) of one's work.

AIESEC Russia 10-11 TM task force

- Questions to identify behavior 1. 2. 3. 4. Have you ever participated in solving social, ecological or other issues? What is impact of your actions on society? Do you think government should support social responsible companies? Tell us your thoughts on how you think you can make the world a better place by going for an internship.

Shows ability to empathize and sense others' feelings and perspectives (put himself/herself in others shoes); Actively listens to others; correctly interprets messages and responds appropriately; Communicates about own feelings and emotions and takes responsibility to manage them; Demonstrates consistency in speech, responses and actions (walk your own talk); Establishes good interpersonal relationships by helping people feel valued, appreciated, supported and involved. - Questions to identify behavior 1. 2. 3. 4. Please, evaluate your ability to manage your emotions from 1 to 5. Why do you think so? Do you think everyone is responsible for own problems? In what cases are you willing to help? What are your greatest strengths/weaknesses? How would your co-workers or supervisor describe you?

Is aware of his/ her own strengths and capitalizes on these in various activities; Seeks and uses feedback and other sources of information to identify appropriate areas for own development, and sets development goals to work on these areas; Puts acquired knowledge, understanding, or skill to practical use in daily activities; furthers learning through trial and error; Facilitates development of others by helping them to identify their strengths, and opportunities to capitalize on them; Works with individuals to identify areas for development, understand need for improvement, and set specific development goals. - Questions to identify behavior 1. Do you interested in self-development? What kind of books do you read/seminars visit? 2. How do you identify the direction for your development? 3. Would you like to be mentor or share your experience with someone? AIESEC Russia 10-11 TM task force 4

4. Imagine, you need to prepare presentation for big and important audience tomorrow. The topic for presentation is totally new for you. What would you do?

6. How to evaluate
Put mark according to level of competency development revealed by answers for questions. 0 1 No evidence Small evidence No evidence reported Little evidence of positive indicators of behavior. Mostly negative indicators, many decisive Limited number of positive indicators of behavior. Many negative indicators, one or more decisive. Satisfactory display of positive indicators of behavior. Some negative indicators but none decisive. Strong display of positive indicators of behavior

Some evidence

Regular evidence

Strong evidence

All your comment or questions please send to dmitry.rumiansky@aiesec.net

AIESEC Russia 10-11 TM task force

7. Interview sheet example Date _____________________________________________________ Candidate _________________________________________________ Interviewer _______________________________________________ English level _______________________________________________
ICE BREAKER 1. Present the interviewers; describe how the process of the interview will be and how much time it will take 2. Ask how the candidate feels about this 3. Comment on something you saw on the CV or application Competencies/Questions I. Global Mindset 1. Please, name 3 most important global issues, on your point of view. 2. What is your attitude to globalization process? 3. Have you being in other country or met a foreigner? How was the experience? 4. Do customs and rituals of other cultures interested for you? What kind of? II. Entrepreneurial Outlook 5. What is more important for you in your activities process or result? 2. Imagine situation, you carried internship fee to your local committee and money have been stolen. You have 4 days to find money to go for internship, how would you been going to do that? 3. Imagine situation, you are responsible for organizing parade of victory on Red Square along with 45 people. Please, define scope and distribute people for executing tasks (with concrete number of people for every task). 4. What was the opportunity you missed and now regret about that? III. Social responsibility 5. Have you ever participated in solving social, ecological or other issues? 2. What is impact of your actions on society? 3. Do you think government should support social responsible companies? 4. Tell us your thoughts on how you think you can make the world a better place by going for an internship. IV. Proactive learning 5. Do you interested in self-development? What kind of books do you read/seminars visit? 2. How do you identify the direction for your development? 3. Would you like to be mentor or share your experience with someone? 4. Imagine, you need to prepare presentation for big and important audience tomorrow. The topic for presentation is totally new for you. What would AIESEC Russia 10-11 TM task force Level of development

V.

you do? Emotional Intelligence 5. Please, evaluate your ability to manage your emotions from 1 to 5. Why do you think so? 2. Do you think everyone is responsible for own problems? In what cases are you willing to help? 3. What are your greatest strengths/weaknesses? 4. How would your co-workers or supervisor describe you? 6. Please, evaluate your ability to manage your emotions from 1 to 5. Why do you think so?

Non competencies questions

1. What is necessary to happen in your exchange to fulfill your expectations?

2. What is the preferable duration and dates for your internship?

3. What countries do you choose?

How to evaluate
1 2 3 4 Comments Small evidence Some evidence Regular evidence Strong evidence

AIESEC Russia 10-11 TM task force